
Cool Air Now!
About us
Service, Repairs, and Installation of residential and commercial Air Conditioning and Heating. Specializing on High Efficiency Units and Home energy audits. Let one of our professionals guide you in the right direction to lower your power bill.
Business highlights
Services we offer
Heating & A/C.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
69% | ||
8% | ||
10% | ||
5% | ||
8% |
While I'm no HVAC expert, I know enough to ask intelligible questions about what is happening and am smart enough to understand the process that the technician is following. In this case, Mark, did an excellent job was professional, communicative and quick.
He started with the electrical componentry of the condenser units outside the house. He tested the capacitors and controller boards of the condensers and then activated the fans manually and checked the voltages.
Next, Mark checked the pressures of the freon in the system using a trusty HVAC multi-gauge tool. Those pressures were in line with manufacturer standards and there was no leaks detected.
Next, Mark actually checked the physical attributes of the condensers. There was a lot of vibration when the fan motors kicked on, so he inspected them all very closely for bearing wobble. After not finding any bearing wobble, he tried tightening everything on the entire unit which was exactly what was needed to quell the noise.
Mark, could tell that the units had been repaired in the past and that some of the wiring that could have been done to allow for multi-speed fan operation (more eco-friendly under partial load) was not done. While I was disappointed by this fact, the care that Mark had to notify me of this was fantastic. I like to know everything about my home appliances and Mark helped to keep me in the know.
After receiving an A-OK, Mark put the condensers back together, and put them in standby mode, ready to go for summer time. I couldn't be happier with the service and as long as Cool Air Now keeps offering that $25 service coupon and undercutting the competition, I see no reason not to use them in the future.
On the phone, the Cool Air Now representative said they did free plumbing estimates too, so I had them schedule a plumber to come out the next day and do an estimate for replacing the corroded water main valve -- the quote was triple of what it should have been. Unimpressed, I had the plumbing work done by a different firm for 1/2 the price.
We are very satisfied with this company. We called the company back a few days later and asked if Fernando could give us a quote on the costs to make the recommendations. He called us back that same day and within a couple of days, he was back out to our house and all the service was taken care of within a couple of hours. This included replacing the motor on one of the units.
They arrived right on time. They were ready to get the job done. Very friendly and knowledgeable crew. They explained what they were going to do. When the inspection was complete they explained one single small problem.
Unlike most other companies-these guys were ready to fix the problem IMMEDIATELY. Cost was very reasonable.
We would recommend this company and crew to all our friends and neighbors.
Licensing
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