Yes! Air Conditioning & Plumbing

Do NOT recommend. Knowing they had me over a barrel and that I was desperate get my sink back in working order, they charged me $670 for 20 min of labor to install a garbage disposal and air gap (just labor). This works out to $2000 per hour. They did good work, but certainly not $670 worth of work. If they are unwilling to give you even a rough estimate over the phone when scheduling, assume that you too are going to get sticker shock. There is no shortage of other quality service companies in LV that won't overcharge like YES! does. Despite my utter disbelief at what they were quoting me, I paid it because I could no longer go without the use of my sink. Do yourself a favor and learn from my mistake.

Robert the tech is a courteous, consummate pro. We always receive 5-star service from YES!

The electrician Sean Kelly was fabulous, knowledgeable, courteous and very patient. If I ever need an electrician again, I will request his services only.

All the previous reviews are from 3 years ago and are worthless today. They may be sort of on time, and may call you before they show up, but the actual work that they do during the service call leaves much to be desired. We use to get a detailed legal size document that explained everything the tech did to the system or what he observed. Now all you get is a summary invoice that take 6 phone calls to get and does not tell you anything. The tech that should up at our house, Roberto, was there maybe 10 minutes, did very little and then tried to sell me an new system for the vagueness of reasons. I tried to get a hold of Jake Lyon the local GM, but I was told he is too busy to talk to customers. I DO NOT RECOMMEND THIS COMPANY TO ANYONE FOR ANY REASON.

on time, let you know when they were on the way, they do the work well, very responsive and very professional.

Replacing a warrantied, less than 3 yr old,heater motor cost me TWICE what it would it would cost to replace if it were NOT under the 5 year warranty I later found out. When I called to complain I got the "okie doke" " I'll have a manager call you back" That was almost 2 months ago , this place sucks. You are better off putting premium gas in a rental car !

I was really satisfied with them, they were very good and I will continue to use them.

Both inspections were thorough and conducted professionally. But the technician conducting the furnace inspection/maintenance became upset when I told him I did not want a sales rep to come by that same day to pitch replacing our HVAC systems. The plumbing technician charged $196 to do a simple clearing of a sink drain -- seems high for the 5-minute task. The cost of service below includes the annual maintenance/service contract. I will be looking for a less expensive provider next year.

Very well. Always satisfied with the results.

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I didn't care for the pricing too much. It was one of the companies you guys recommended. They did a good job. The actual work that was done, was done well. I was just not overly thrilled with the price tag attached to it. That dude was pretty cool.

Overall rating – Now I give them an “F” because the part that they replaced failed within 2 years. The response when I called them was, “well, it had a one-year warranty.” He was pretty happy that the part made it almost 2 years and a one-year warranty for a $700 part. It’s the same price as everybody. Their response is good.

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I will not not call again

I've used Yes! for years, and they've always been very reliable. They were out here twice within the last two weeks. I have a yearly contract with them. They come out in the Spring to check my air conditioning, and then they come out and check my hot water heater and flush it, and then they come inside and check all of my plumbing. They turn on the faucets and the showers, they check the drains and my kitchen spigot, and any other things that I have; they check the toilets. And then in the Fall they come out and they check my furnace. They have a good home contract deal. I've been paying $169 for the three services. Years ago, they put on a pressure valve on my water system. The water pressure was getting not quite as good as it was, so when the gentleman was here to do my home inspection, health and safety inspection, he adjusted it to sixty, which is what it's supposed to be. It was a little less; it was no extra charge. But the only difference is that, on a monthly basis I, as a homeowner, go around and turn all of my valves on my sinks and on my toilet, just to make sure that they don't corrode because of the calcification of the water. So the one that was closest to the valve, he adjusted, which is in the outside cement. When I turned it, it started to leak but I assumed because it was age and pressure, so after I found it and called them, they came out and repaired it. Of course it cost me, I think it was $195, but it was like okay, do you have any other questions, do you want us to check any of your other valves. I said no, I checked all the valves after you all left and this is what happened, but I can't blame them and I'm not blaming them. It's age and whatever. They're very good, they're very clean, they're very neat. You call them, they work 24/7. I'd give them an A overall - I've been with them for years. And like I say, they're very clean, they're very conscientious. I've never had an issue with them. You don't always get the same technician, but in this instance I had the same technician that was here the week before because it was an issue that I guess occurred right after his visit. So the company sent him out with another tech, a supervisor or somebody, but the problem was resolved in a very short period of time. For price, I'd still give them an A. I like Yes! Plumbing and Air Conditioning. I've had good service with them. They try to come out the same day, but it's not always possible. They always call like 30 minutes out. First of all, when you make an appointment they give you a choice of a two hour window, and then they call like 30 minutes when they're on their way. How can you go wrong if they're gonna call and say hey, you have a 2:00 to 4:00 appointment; it's 2:30, I'm gonna be there at 3:00, and they're there within that 30 minute time frame, give or take a few minutes based on traffic or whatever reason. If the tech is hung up on a job, the office will call and say we have to reschedule because the tech is tied up due to unexpected complications or whatever. But they do call.

Very well for both.

We compared their price to others and it was all in the same ball park, so it was fine.

They were prompt, very polite, and would let you know when you could expect them to arrive. The uniforms, that the technicians wore, were always clean which in turn kept our home clean.

I bought a house that had a warrant with Yes Man Can and they are the worst company I have ever worked with! My AC stopped working yesterday, I called them, and the Tech left at 6pm, this morning by 7am, my downstairs unit stopped working and they told me they would be charging me another $49 to come out and would be charging me labor, AGAIN! They did not care that their tech was there less than 24 hours before that. They said that their Tech would determine if it was their Tech's fault the AC downstairs went out, because they are so trustworthy. Their tech told me that they were the only place in Las Vegas that could work on Aqua Chill and I had a 10 year warrant, that I had to use with them. I paid $224.00 and it was all under warranty, but I still had to pay for labor and their assessment fee. To make matters worse, I have a 1 year old, that the Tech saw yesterday, so I am sure I was a prime target because they knew I would call and get my AC fixed ASAP because I had a baby! Crooks! I called Aqua Chill and they will uphold my warranty. I contacted Goettl (702) 625-8313, who also work on Aqua Chill AC units, imagine that, they are very nice and have better packages and deals. I am trying to cancel my package with Yes Man and informed them that even though I have a package deal with them, I did not get a discount. They do not want to give me even a portion of my money back, for a service that they have not even done! Over the winter they told me I needed new heater units, $12,000 and guess what, I had them serviced and have not had anything wrong since....thank goodness I still have my $12,000! Avoid this place!

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