The Cooling Company, LLC logoApproved Pro
Approved Pro

The Cooling Company, LLC

Electric Furnace / Forced Air Heating System - Repair, Thermostat Installation and Replacement, Gas Heating and Furnace Service,

About us

We provide residential and commercial customers in the greater Vegas Valley with 24-hour, seven-day-a-week HVAC and maintenance, repairs and services. Our motto is, "It's All About Your Comfort." Whether you need a pre-winter tune-up for your heating system, or an emergency air conditioning repair to combat the sweltering heat in the middle of a summer night, We are ready to serve you. We are family owned and operated. We embrace family values and strive to support those growing families in our community. We seek to form long term relationships with our clients. Therefore, we perform above and beyond customer expectations on every job. We are so confident that you will be happy with our service that we provide a 100% Customer Satisfaction Guarantee on every job. Our goal is to become your go-to HVAC service provider for all of your heating, air conditioning, and air quality needs. Call us today to schedule an appointment with one of our comfort specialists.

Business highlights

Se habla espanol
Emergency services offered
14 years of experience

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.982 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
5%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 82 reviews
Suzanne B.
Jul 2024
5.0
Central A/C Installation
Yes, I recommend this pro
Mr. Diaz and his team have consistently provided outstanding service for our HVAC system. I deeply appreciated their punctuality and commitment to timelines, which made the entire journey smooth and stress-free. I am very satisfied with their workmanship. Highly recommend.

George C.
Jun 2023
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$7,900
Justin is a true professional In every aspect of the job. If all the technicians are of his caliber your company is the gold standard for HVAC service.

Maxine P.
Mar 2023
5.0
Yes, I recommend this pro
They showed up on time, kept me up to date on the progress.

Steve W.
Feb 2022
5.0
Central A/C Installation
Yes, I recommend this pro
Excellent work, very professional. Great attention to detail. Even though it was their job, you could tell they were having a great time. They had a great attitude.

PAUL W.
Dec 2021
5.0
Yes, I recommend this pro
NELO WAS GREAT! HE COMPLETELY ANSWERED MY QUESTIONS ABOUT MY THERMOSTAT. HE ALSO GAVE ME A DETAILED EXPLANATION OF MY FURNACE STATUS.
Response from

"Paul, we thank you for taking the time to tell us of your experience! We'll make sure to relay the positive feedback to our technician, Nelo! It's great knowing he was able to answer all your thermostat questions while supplying you with detailed information on your furnace. Make sure to reach out if you ever have another HVAC need and thank you again for your review!"


John R.
Oct 2021
5.0
I have been very pleased with their service and response times. Mr. Diaz is highly professional, and efficient. My family is always extremely satisfied with his knowledge base and that he keeps our HVAC system in top condition. Another impressive feature is that their appointment schedule has always been on time within the window given on the day. I am a committed client now and in the future.
Response from

"John, we can't thank you enough for supplying us with such great feedback! It's good to hear how confident you are in our technician, Nelo. We are so lucky to have someone of his caliber on our team. Thank you for mentioning how impressive our scheduling process is. We'll make sure to relay the job well done and thank you again for your recommendation."


Patricia C.
Aug 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$37,300
Discovered my A/C quit working late, and spent a very uncomfortable night. The Cooling Company actually called me as they got my info from HomeAdvisor. They were able to send a tech out within a couple hours. Tech found problem was a blown fuse and fixed with no issues. I'm very happy with the service and the professional knowledge of the tech, Nelo. He did a great job, and even changed my furnace filters while he was here. Highly recommended!
Response from

"We are so happy to hear how pleased you were with our services, Patricia! Thank you for your outstanding recommendation. It's great knowing we were able to get your issue rectified the same day. Thank you for mentioning how our technician Nelo went above and beyond! We are always here and happy to assist when you next need our assistance, and we thank you again for your great review."


Anita A.
Aug 2021
5.0
Central A/C Installation
Yes, I recommend this pro
$1,700,000
This company is very professional, courteous, and skilled. Considerate of the customerĂ¢ s home and belongings and accurate with their project schedule.
Response from

"Anita, thank you so much for your 5-star review! We love receiving feedback like this. We'll make sure to relay the job well done, thank you for mentioning how courteous and considerate our technician was during his visit."


Gwen H.
Jul 2021
5.0
Thermostat Installation and Replacement
Yes, I recommend this pro
$12,000
Prompt, friendly and professional service. Technician Frost went above and beyond installing thermostats to check for possible condensation problem - all OK. The cost was more than reasonable and the service was first-rate. Would definitely do business with The Cooling Company again.
Response from

"Thank you for your 5-star review, Gwen! We'll make sure to relay the job well done. Make sure to let us know if you ever experience another HVAC need."


Jeffrey A.
Jun 2021
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$8,000
Timely. Carefully diagnosed system. Setup a Google Nest for free!
Response from

"Jeffrey, thank you for leaving us such an amazing review. It's always good hearing when our technicians have gone above and beyond while out in the field. Looking forward to the next time we're able to serve you!"


Gary V.
Jul 2020
3.5
Central A/C Service or Repair
Yes, I recommend this pro
Do not really have a clue about the quality.
Response from

"Thank you for your feedback, Gary."


Vickylynne S.
Apr 2020
5.0
Yes, I recommend this pro
I had quotes from 4 companies and verified in writing it was the exact same work. Two of the companies were double and triple the others. Ray with TCCLLC was not only the most reasonable, seemed the most knowledgeable and offered the earliest completed on time line. I hired them and they came, completed the work on time, cleaned up really well (although I asked them not to go into bedrooms where I had sequestered my pets) AND then Ray came back and went into the attic to check the work by Marcos crew. Also very happy during the clean up they separate what could be recycled.
Response from

"We're normally known for our exceptional customer service, we're truly grateful for each and every one of our customers. Thank you for recognizing that Vickylynne, and for leaving us such a wonderful review!"


Larry F.
Apr 2020
5.0
Central A/C Installation
Yes, I recommend this pro
$700,000
The project went well and the technicians were clean and efficient in their operation. So far, I am pleased with the way in which the project was carried out.
Response from

"We appreciate your feedback, Larry! Thank you for leaving us such a great review."


Ethel S.
Mar 2020
5.0
Thermostat Installation and Replacement
Yes, I recommend this pro
They were accommodating and reasonably priced.
Response from

"Thank you for your recommendation, Ethel!"


Brandy L.
Dec 2019
5.0
Yes, I recommend this pro
Quick turnaround and shows up as scheduled.
Response from

"We love to hear when our technicians are able to solve an issue in record time. Thank you for mentioning the turnaround, Brandy! We appreciate your feedback and look forward to the next time we're able to service you."


Reynold M.
Dec 2019
5.0
Yes, I recommend this pro
Response from

"Thank you for your 5 star review, Reynold!"


Chris H.
Aug 2019
5.0
Central A/C Installation
Yes, I recommend this pro
Response from

"We appreciate the feedback, Chris! Thank you so much!"


Cheri G.
Jul 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Professional and honest.
Response from

"Thank you for your 5-star review, Cheri!"


Jim S.
Jul 2019
5.0
Thermostat Installation and Replacement
Yes, I recommend this pro
The technician named Michael was outstanding. Very polite and professional. He went over and above to ensure the thermostats were mounted correctly, tested everything and answered all my questions. If I need servicing, I would call this company again and specifically request Michael.
Response from

"We appreciate you taking the time to tell us how we're doing, Jim! Thank you for the 5-star review. Please don't hesitate to reach out should you experience another HVAC issue."


Greg B.
Jul 2019
5.0
Central A/C Installation
Yes, I recommend this pro
$1,100,000
at least 25% lower than the competition
Response from

"Thank you for your outstanding review, Greg! We can't receive this type of feedback enough!"


Patricia E.
Jun 2019
5.0
Thermostat Installation and Replacement
Yes, I recommend this pro
Whatever you DO contact this incredible company if you live in Las Vegas. NV and have an air conditioner in your home! I joined a local company "group" that I pay a monthly "fee" to help maintain my heating and cooling. Sadly it is NOT this EXCELLENT company! My situation was the following I was advised by several friends NOT to contact our local power company to have the "FREE" thermostats installed in my recent home purchase as they were cheap and not "smart home" equipment and were poorly rated by many. I therefore purchased the HIGHEST rated "SMART" thermostats which are the ecobee 4. After I purchased the two new thermostats I was so frustrated because the company I made the mistake of joining to help me maintain my homes heating and cooling wanted to CHARGE me a ridiculous service charge to come install my new thermostats! PLUS I had to pay ANOTHER ridiculous separate charge for each one to be installed!?! I was referred to Home Advisor to find a company to install my new high tech thermostats and was contacted by several, and The Cooling Company was the company I selected and was certainly happy with my decision! From the initial contact to the finish of my installation I was amazed at the professional and honest pricing and knowledgeable staff and technicians I had the opportunity to have service my home! I will ALWAYS recommend this wonderful professional and honest company to ANYONE needing heating and cooling services. I have lived in Las Vegas for over 60 years and this great company is the BEST service company for heating and cooling I have ever had do any type of repair or installation in my home! They are a 10 STAR service company!
Response from

"Patricia, we can't thank you enough for touching on our customer service, it's so good to know you ended up choosing our services despite the competition! We pride ourselves on how professional, transparent, and thorough we are so we very much thank you for acknowledging that. We're here the next time you ever have another HVAC need. Always available and happy to help!"


Lisa C.
Jun 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Very sincere all about the customer honesty the best policy. Get right to the solution of the problem at hand. Reasonable pricing did the job and repaired the issue. Very happy with their service.
Response from

"Thank you, Lisa for your 5-star review! Looking forward to the next time we're able to serve you."


William M.
May 2019
5.0
Central A/C Installation
Yes, I recommend this pro
$1,200,000
I have two older (fifteen years) a/c units that work hard in our Las Vegas summers. One was on it's last legs, the second had more productive years estimated but had a "ceiling drip pan" that was rusting, which, if left to it's own devices, could eventually leak onto and through the ceiling below. Four companies wanted to sell me the second unit $13,000 to $17,000, but CCLLC replaced the drip pan for a modest $300 thus I only had to purchase one unit for now. That's truly an example of keeping the customer's best interests first. Oh yeah, the unit was thousands under another provider and a longer warranty for labor. If you're shopping, include them and ask for Ray.
Response from

"We're so happy to have Ray a part of our team, it's good to know he was able to provide you full transparency when discussing the options available to you. We take pride in our process and feel confident in our service especially when our technicians are putting their customer's priorities first. Thank you for leaving us such an amazing review, and let us know if you ever need us in the future."


Toby S.
May 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro

David L.
May 2019
5.0
Central A/C Installation
Yes, I recommend this pro
Showing 1-25 of 82

Licensing

Insured

Licensed*

Trade License Number

0075849

Trade License Locale

NV

Trade License Expiration

03/31/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Cooling Company, LLC is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 11:00 PM Tuesday: 7:00 AM - 11:00 PM Wednesday: 7:00 AM - 11:00 PM Thursday: 7:00 AM - 11:00 PM Friday: 7:00 AM - 11:00 PM Saturday: 7:00 AM - 11:00 PM Sunday: 7:00 AM - 11:00 PM
The Cooling Company, LLC accepts the following forms of payment: CreditCard
No, The Cooling Company, LLC does not offer free project estimates.
No, The Cooling Company, LLC does not offer eco-friendly accreditations.
No, The Cooling Company, LLC does not offer a senior discount.
Yes, The Cooling Company, LLC offers emergency services.
No, The Cooling Company, LLC does not offer warranties.

Contact Information

4055 East Post Road, Suite A, Las Vegas, NV 89120

Service Hours

Sunday:7:00 AM - 11:00 PM
Monday:7:00 AM - 11:00 PM
Tuesday:7:00 AM - 11:00 PM
Wednesday:7:00 AM - 11:00 PM
Thursday:7:00 AM - 11:00 PM
Friday:7:00 AM - 11:00 PM
Saturday:7:00 AM - 11:00 PM
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