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Royal Blue Pools

Hot Tub or Spa Repair or Service, Swimming Pool - Clean and Maintain, Swimming Pool or Accessories Repair or Service,

About us

We're owner operated. We offer extremely low pricing on all services on residential and commercial pools and spas. Our mission is to provide the most valuable swimming pool service to all of our customers. We accomplish this by offering consistent weekly service performed by a knowledgeable technician. We directly communicate with our customers and are always a phone call away. Our pool service starts at only $120.00/month and offer $75 for bi weekly service. We will work with you to determine the best type of service plan to fit your family’s needs. We strive to maximize efficiency to keep your costs down and produce a fresh and sparkling swimming pool for you and your family to enjoy!!

Business highlights

22 years of experience

Services we offer

Skimming the pool surface, adjusting valves if necessary, balancing the ph and maintaining sanitizer levels, brushing the walls and tile, checking equipment to ensure proper operation, emptying all trap baskets, filter cleaning, testing chemicals, troubleshooting all equipment problems., vacuuming the pool floor, weekly cleaning & chemical balancing

Accepted Payment Methods

  • CreditCard
Reviews
4.580 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
9%
3
5%
2
4%
1
5%
Showing 1-25 of 80 reviews
John L.
Jun 2018
1.0
They were OK the first year but the quality of their work declined rapidly after that. Eventually the quality declined to the point it was unacceptable - for example, the automatic pool filler (that they supplied!) suffered a chronic leak that the clueless laborer they sent to service our pool would not or could not fix. The result? A giant pool of algal slime that discolored our pool deck. See the picture! Dirt and leaves everywhere. When we brought this to the owner's attention, he very rudely and unprofessionally dismissed us as clients. He texted: "I'm going to discontinue your service thank you for the business hope you find a company half as good as us TAKE CARE". A more disgusting, unprofessional, rude response to a legitimate complaint would be hard to imagine. If you adore sloppy, unprofessional service and rude, unprofessional communications, Royal Blue Pools is perfect for you. If you're like most people, you should run away from them at the highest speed of which your legs are mechanically capable.

Ed B.
Jul 2017
1.0
Fail........
Response from Royal Blue Pools
"[Member Name Removed] is the owner of this propety and lived out of state he came home to find a leak on his roof from the high winds and blamed us for breaking his solar lol tenant who lived at the home seen our work every week and was very happy with our service"

Ford D.
May 2017
2.0
terrible....sometimes did not show up, did not brush or vacuum...I left a $20 bill in the timer box with a note saying "if you found this, it's yours and thanks for your service" ...I retrieved it 3 days after the scheduled service day

BOB F.
Nov 2016
5.0
Yes, I recommend this pro
$110
Starting our 2nd year

Armah R.
Oct 2016
4.0
Yes, I recommend this pro
$280
It went well.

Deanna D.
Mar 2016
4.0
$100
unknown

Gerry R.
Jan 2016
5.0
Yes, I recommend this pro
$120

I contacted Paul because we bought the house and all I knew about a pool was how to do a cannonball.  The water was low in the pool and hot tub and there was a temperature fault on the display of the flux capacitor or whatever it was called.  It was supposed to get very cold that night so I called Paul and asked if someone could evaluate the health of my pool.  I didn't want my inaction to damage the most expensive addition to the home.  He came out that day, looked over everything, turned a couple things, cleaned some stuff out and said I'll be fine.  He really could've taken advantage of my ignorance of pools, but he's not like that. 

I love the fact he built pools for many years then started his own business and has been successful for years now.  I have absolutely NO concerns about my pool or the care that it will receive.  This is the kind of quality business that I expect Angie's List to have.



Teddy U.
Dec 2015
2.0
$160
They did an OK job, but suddenly they just dropped us as customers without warning because they did not have enough customers in our part of town.
Response from Royal Blue Pools
"I wish I would of noticed this review sooner , actually the reason I cancelled this account was because Mrs [Member Name Removed] would offer my worker WEED,BEER,COCTAILS every week and he felt very uncomfortable servicing this pool , if any of my employees are subjected to anything illegal or unsafe in there environment I will notify and discontinue service , I gave her a week and was being nice to not mention the fact my tech felt this way"

Tom A.
Nov 2015
4.0
Yes, I recommend this pro
$110
There's a monthly fee of $110 a month and they come once a week. It went just fine. They could be a little more proactive on the status of the actual operating pool equipment. They could be more proactive in letting us know when something needs help. They have a fairly decent window. They always show up within their window of time.

Karin D.
Oct 2015
5.0
Yes, I recommend this pro
$110
.

Adrian M.
Jun 2015
5.0
Yes, I recommend this pro
$350

We were preparing our house to be put on the market. We have a very large pool, with elevated hot tub, several different waterfalls and the system has all the bells & whistles, so rather complicated. Our current pool service company didn't know how to do a lot of things, was doing service improperly and charging a great deal for poor service. I was in a panic because the professional photographer was coming out in 2 weeks to take the realtor images. We got a hold of Paul at Royal Blue and he sent out a service tech THAT SAME DAY. The pool tech found the water was 'dead' and needed a drain & refill - Paul quoted $300 (prior pool service quoted $750). They started draining same day I called! They came & checked on it regularly, Paul was in constant communication with me via text checking on the progress. When the pool was filled, service tech came right out & had it sparkling and perfect for a swim & a photo shot in no time. He didn't have anything unnecessary done (i.e. acid wash) because he knew we were selling our home that it would be lost funds for us - an honest, straight-forward company that has the customers best interest in mind!  These guys rock!!



DIANE B.
Apr 2015
5.0
Yes, I recommend this pro
$335
.We trust Paul with our pool completely-we have never had a problem with any repair that he has done.  He always responds right away when you text him (he responds faster if you text rather than call)
We feel that his prices are fair and that he is always honest about what we need to do to the pool or if some things are not necessary to do to the pool.  He will always answer any questions you have

Teddy U.
Feb 2015
5.0
Yes, I recommend this pro
$110
unknown

Susan H.
Feb 2015
5.0
Yes, I recommend this pro
$110
unknown

NANCY A.
Feb 2015
5.0
Yes, I recommend this pro
.

Julie H.
Feb 2015
1.0
$110
Read this review to the end...In fairness to the company, I think they are fairly reliable... pool was cleaned pretty consistently..however definitely had some unusual policies about holiday schedules which left me feeling like I didn't get proper service for a month that I had paid for. That being said, my primary concern and what I think people should be aware of is the fact that after a visit, we had our excess pool supplies missing which equated to a few hundred dollars of merchandise. We were suspicious of the company and asked them to return the supplies and they did not admit to taking them. I would not recommend this company as I find it a little too much of a coincidence to believe that on the same day as their visit a random person broke into our backyard and stole our supplies. Beware that the pool filter you buy from them is probably stolen from someone's supplies. Disappointing.
Response from Royal Blue Pools
"We are not in business to be stealing old used equipment lol I'm not sure what happened to he stuff but I can say my works get paid very well and to put them selves in a position where they would get fired over a few hundred dollars makes sense you can read all our other reviews everyone is very happy with out work and policy's I guess you really can't please everyone"

Samuel B.
Dec 2014
5.0
Yes, I recommend this pro
$105
unknown

Howard S.
Nov 2014
2.0
$110
Hired Royal Blue Pools to do monthly maintenance. The agreed price was $110.00 a month for weekly service. His guy showed up once a week, spent 4 - 5 minutes doing pool service, which amounted to the following: he skimmed the top of the pool for leaves, checked the skimmer filter, checked the water.  Once in a 3 month period he checked the main filters and was remarkably able to clean four large filters in 7 minutes which included removing and reinstalling the filters. If you look at the time he spent on the property this guy charges more than a new york lawyer per hour!!  What he didn't do was secure the pool gate upon leaving, would not brush the side walls of the pool which were dirty all the time and once in three months he vacuumed the pool.  The only thing this company is good at is up-sales. It seems like about every visit he would find another reason why something was broken or needed replaced. When he ran out of things to up sale and charge for he approached me and wanted to charge me to change the water in the pool.  I would not recommend this company to anyone.
Response from Royal Blue Pools
"I APPRECIATE ALL MY REVIEWS THAT I RECEIVE. I WOULD LIKE TO ADDRESS THIS NEGATIVE REVIEW AS I FEEL THE NEED TO RESPOND BECAUSE I DON'T THINK THEY ARE BEING FAIR AT ALL. PART OF OUR MAINTENANCE INCLUDES ONCE A WEEK BRUSHING OF THE WALLS. THEIR WALLS WERE VERY STAINED FROM DIRT THAT HAS BEEN SITTING THERE FOR A VERY LONG TIME WITHOUT THE PROPER MAINTENANCE BEFORE WE EVEN STARTED POOL SERVICE. AS FAR AS FILTER CLEANINGS GO MY TECHNICIANS CLEAN OVER 200 FILTERS EVERY 3 MONTHS SO THEY ARE MUCH QUICKER AND EFFICIENT THAN YOUR AVERAGE HOMEOWNER. AS FOR THE "UPSELLING" WE SENT AN ESTIMATE FOR REBUILDING THEIR VACUUM CLEANER AND THEIR VACUUM PORT THAT WAS DAMAGED AND THEY APPROVED THOSE REPAIRS. THE COST WAS MINIMAL. LASTLY, I'D MENTIONED THAT MY TECHNICIAN DID AN ANALYSIS OF THE WATER AND THE TDS WAS VERY HIGH AND THE CHEMICALS WEREN'T BALANCING CORRECTLY AND THAT THE POOL SHOULD BE DRAINED. I ALSO MENTIONED WE CAN WAIT BECAUSE THE COOLER MONTHS ARE HERE AND IT COULD BE DONE IN THE BEGINNING OF THE SWIMMING SEASON. I WOULD JUST LIKE TO SAY I TAKE GREAT PRIDE IN MY BUSINESS AND MY TECHNICIANS ARE COMPETENT AND SKILLFUL IN ANALYZING PROBLEMS AND MAINTAINING POOLS. I WOULD NEVER TRY AND SELL SOMETHING THAT IS NOT NEEDED. WHEN YOUR DEALING WITH POOL MECHANICS CERTAIN REPAIRS ARE INEVITABLE. FEEL FREE TO READ ALL OUR GREAT REVIEWS AND LIKE ANY BUSINESS YOU CANT PLEASE EVERYONE :)"

NANCY A.
Oct 2014
5.0
Yes, I recommend this pro
$110
unknown

George M.
Sep 2014
5.0
Yes, I recommend this pro
$110
I called this provider out of despair, my previous provider has allowed my pool to become overrun with algea, so I called Royal blue and Paul came out and told me not to worry, he would have my pool back in shape in no time. True to his word, in a couple visits my pool looked much better and it now looks better than ever! These guys know their stuff and will make owning a pool a pleasure and not a burden.

Kathy P.
Sep 2014
5.0
Yes, I recommend this pro
$400
When I learned that the pool had gone green and needed draining and cleaning I called Royal Blue because I saw their ad in the Angie's list magazine. I left a message and Paul called soon after. He sent one of his techs over right away. Paul then called with a cleaning plan at a good price. He texed me in the evening that the pool was clean and ready to be refilled. I stopped by the house early the next morning and 2 of the guys were refilling the pool and cleaning the filters. The pool looks great and in only 24 hours! This is a very pleasant company to deal with, both professional and affordable. Thanks Royal Blue!

Renee B.
Sep 2014
5.0
Yes, I recommend this pro
$110
First visit was with TJ; very friendly, punctual, cleaned our filters, tested chemicals, brushed pool, added chemicals..Great service!

Deanna D.
Aug 2014
4.0
Yes, I recommend this pro
$100
unknown
Response from Royal Blue Pools
"Thank you for the review I love to hear feed backs from my customers and it's funny what you say about trying to get a hold of me because I was thinking the same thing lol you guys are allways out of town. And I have 3 phone numbers for you and try all 3 and sometimes never get a responce my voice mail was full as I was waiting for insurance to send me a new phone in the mail as it had broken I felt do lost withought a phone but most customers send me emails if they needed to contact me , I'm glad your pool was finally drained as your Tds was so high if you remember your salt system was under warranty and you just had a question where to start looking into getting it covered but in the long run you have been a good client thanks again for your business"

Micky O.
Aug 2014
5.0
Yes, I recommend this pro
$110

No hidden fee.  They came faster than expected.  Walked us through everything as we are fist time pool owners.  Fixed a few minor issues got everything set up so we could swim and were really nice to top it all off!

The owner answered the phone and emails within moments.  It was nice because I had emailed and contacted several other providers and they didn't bother to contact me within a week or more of my calls and emails. 

I would so recommend them to anyone that asked who we used!

Great price and no hidden charges like other places seem to have.

They also don't require a contract which I liked as well.



Michael P.
Aug 2014
4.0
Yes, I recommend this pro
$99
unknown
Showing 1-25 of 80

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Royal Blue Pools is currently rated 4.5 overall out of 5.

Royal Blue Pools accepts the following forms of payment: CreditCard

No, Royal Blue Pools does not offer free project estimates.

No, Royal Blue Pools does not offer eco-friendly accreditations.

No, Royal Blue Pools does not offer a senior discount.

No, Royal Blue Pools does not offer emergency services.

No, Royal Blue Pools does not offer warranties.