First Impression Answering Service sets itself apart by providing each of its clients a level of customer service, professionalism, and accuracy that has been lost in this industry over the years. Our owner has worked in this industry for 27 years and has heard business owners complain about service they were receiving at their current service. Those complaints were all the same. They included, long wait times, rude operators, incorrect messages, lack of respect, and a lack of knowledge about the companies they serve.
First Impression not only brings all of these traits back to the industry, but we truly care about each of the callers that we serve. We understand the impact that we have on each caller, the responsibility we have to do the right thing for each client and we know what an important job we all have. Each day we dispatch technicians to fix your emergencies, help get your medications refilled, connect patients in crisis to their physicians, and get tow trucks on the highway to rescue you in the middle of the night. In today’s fast-paced, impersonal and high-tech world, prospects and customers need to be greeted promptly, professionally, and made to feel appreciated and important, or they will simply choose another company.
Personalized service is not only a point of differentiation for a company or professional firm, but it is essential for long-term success. You need to have a caring person available when and where customers need you—plain and simple. Understanding that unlimited access to any company owner or manager is virtually impossible, that’s where First Impression Answering Service becomes an integrated extension of your operations. We are a small business and we understand how important each call is to other small businesses. It is your reputation, how you pay your bills and support your family, and how you become successful. Don’t leave that in the hands of a service that simply doesn’t care. Call Us!