About us
When was your last oil change or smog check? Here at My Auto Service we make sure that it is easy and affordable.
Services we offer
Oil Changes, Brakes, Alignments, Smog Checks, Exhausts, & Towing
Services we don't offer
Body Work
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Visa
- Discover
- MasterCard
Reviews
4.525 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
8% | ||
0% | ||
8% | ||
4% |
Filter reviews by service
Showing 1-25 of 25 reviews
Jeff R.
Mar 2017
Auto Service
They found the leak very friendly and was able to work on it quickly seem to be a very good price
Doreen B.
Aug 2016
Auto Service
unknown
Sharlette R.
May 2016
Auto Accessories
unknown
Deborah P.
Mar 2016
Auto Service
.
Benjamen B.
Feb 2016
Auto Service
.
Ethel H.
Jul 2015
Auto Service
They did do a good job but they didn't change a button for the brake but they changed it when I brought it back at no charge. They were pretty quick to get on the job.
Michael B.
Feb 2015
Auto Service
They didn’t actually replace what needed to be replaced. We had to take it elsewhere to have the work properly done. We weren’t happy with the service.
Bernhard L.
Jul 2014
Auto Service
The BILL says ANN Road - however this shop is at Craig and Lamb !
Initially I called and asked for a "Labor Only" quote for replacing the Timing Belt and Water pump (a $ 60.00 kit) and all other belts since I would order the parts from the net. Sam (manager) at My Auto told me I may want to get a quote from Meyers Auto Parts (where they get their parts - at Nellis and Lake Meade). So I called Meyers and all the parts were about 40.00 dollars higher than the Net - so I thought lets just get them now. The Timing Belt and Water pump Kit were $ 65.00 + tax available for $ 55.00 on the net. I was told by Trent (on duty manager next day - since Sam was sick) at My Auto that if they ordered the parts then everything would be warranted. So after I had the car towed there and they diagnosed the vehicle additional (legitimate) problems were found like the Brakes and Motor Mount. When reviewing my bill later I see that I was charged $ 250.00 dollars for the $ 60.00 dollar kit.. A 400% Markup. I would NEVER allow this company to furnish ANY parts, the Mechanics seem competent however this is why Repair Shops generally get bad opinions - they are looking to Pad the Bill any way possible.
Initially I called and asked for a "Labor Only" quote for replacing the Timing Belt and Water pump (a $ 60.00 kit) and all other belts since I would order the parts from the net. Sam (manager) at My Auto told me I may want to get a quote from Meyers Auto Parts (where they get their parts - at Nellis and Lake Meade). So I called Meyers and all the parts were about 40.00 dollars higher than the Net - so I thought lets just get them now. The Timing Belt and Water pump Kit were $ 65.00 + tax available for $ 55.00 on the net. I was told by Trent (on duty manager next day - since Sam was sick) at My Auto that if they ordered the parts then everything would be warranted. So after I had the car towed there and they diagnosed the vehicle additional (legitimate) problems were found like the Brakes and Motor Mount. When reviewing my bill later I see that I was charged $ 250.00 dollars for the $ 60.00 dollar kit.. A 400% Markup. I would NEVER allow this company to furnish ANY parts, the Mechanics seem competent however this is why Repair Shops generally get bad opinions - they are looking to Pad the Bill any way possible.
Jill C.
Jun 2014
Auto Service
had a pulley blow off the compressor. they rebuilt the system and had it back to me the same day. I have used them on everything from an RV to old hot rod and have come to trust them completely. I have never had to take a vehicle back to them after they work on it. I love them!
Larry S.
May 2014
Auto Service
The people in the shop are always friendly and get work done quickly. I needed service on my 2006 Dodge Ram. The dealer wanted almost $800.00 and My Auto did what was needed for a little more than half of the dealer cost. They have my business!
Renee D.
Feb 2014
Auto Service
My experience was good. They were pricey, but I was happy with the service.
Richard M.
Jan 2014
Auto Service
Honest strait forward auto shop. They don't try to get you to add on extra unnecessary services. The prices are more expensive than the cheap places that have advertised specials but then again, they don't have any hidden fees or add ons so maybe it works out to be about the same. I wish they were cheaper but they do a good job and guarantee the work and they are insured and recommended by AAA so it's worth the piece of mind.
Deborah P.
Jul 2013
Auto Service
They were honest and they took interest. Their prices were good.
Cornelia A.
Jun 2013
Auto Service
We went to the mechanic to have them fix our A/C. They filled it up with freon claiming that there may be a leak in the system. We went away for the weekend and it was hot the whole time. The AC was not working. We brought the vehicle back. He said that there was no way there was a problem. He then did a thorough check. He then wanted to charge us $800 for fixing the hole in the compressor. But the big problem was that he charged us $600 for fixing the system originally before we went away for the weekend. He didn't do a proper job the first time and if he did we wouldn't be in this position.
Robert D.
Jan 2013
Auto Service
They are friendly and competent. I would recommend them. I think they are trustworthy.
Sarah B.
Dec 2012
Auto Service
My 2006 Maxima was leaking fluid in my garage and I took it in for an estimate. They called me within half an hour and said that they had isolated the leak and that it would be ready within 2 hours. When I picked it up, they told me to return, free of charge, in a week to make sure everything was working properly. I have had no problems since, and it has been almost 2 months. I would use them again.
Jerald V.
Dec 2012
Auto Service
Very good overall.
Carole L.
Nov 2012
Auto Service
I was so impressed because it was so fast. My car broke down three weeks ago. Another auto shop had it for ten days. I decided not to go back to them. I dropped my car yesterday to My Auto at noon. He called me right away, within the hour, to tell me what was wrong. They couldn't get the part in. They called me this morning to tell me they go it in and than called me at noon today to tell me it was ready. The price was exactly what he quoted me.
Bonnie W.
Jul 2012
Auto Service
My daughter was visiting from San Diego and her AC went out. She had my two granddaughters with her and we took the car to My Auto and they went above and beyond to find the parts needed and fixed her car in a timely manner so she could get home on time for appointments she had scheduled for the next day. Thanks so much My Auto. I will always bring my car there for repair.
WILLIAM J.
Nov 2011
Auto Service
I really like their timely service and reasonable prices.
Robert G.
Sep 2011
Auto Service
The car died for no apparent reason overnight. It wouldn't turn over the starter. The battery leads were fine and there weren't any belts lying around, so I ended up having it towed over to My Auto Service. They evaluated it and found it was the 7 year old battery had simply given out. They had it fixed the next morning though they were very busy when I walked over to pick it up.
Robert R.
Aug 2011
Auto Service
Fine
Nancy G.
Mar 2011
Auto Service
This is an outstanding family run business. Very personable, professional, and straight forward. Will have my jeep serviced here from now on.
Larry S.
Oct 2010
Auto Service
Found an electrical short and could have charged lots of money for a diagnostic. They did the job quickly and inexpensively. I highly recommend their service. Thanks.
Joe H.
Feb 2010
Auto Service
I have been to these guys several times for oil changes. They have always surprised me with how fast they get the oil changes done - never took longer than 15 minutes even when it was busy. This time I needed a bunch of work done on the car to get it to stop leaking literally every fluid possible. They did it all plus some preventative maintenance - water pump and timing belt - the same day! The price was reasonable (as far as I am able to tell, anyway) and they gave me a 10% military discount. The leaks have stopped completely and they guarantee their work for a year so I wouldn't be worried if they hadn't.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
My Auto Service is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
My Auto Service accepts the following forms of payment: American Express, Visa, Discover, MasterCard
Yes, My Auto Service offers free project estimates.
No, My Auto Service does not offer eco-friendly accreditations.
No, My Auto Service does not offer a senior discount.
No, My Auto Service does not offer emergency services.
Yes, My Auto Service offers warranties.
My Auto Service offers the following services: Oil Changes, Brakes, Alignments, Smog Checks, Exhausts, & Towing
Body Work