Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Mac Roofing Services logo

Mac Roofing Services

Brick or Stone Fireplace Repair, Asphalt Shingle Roofing - Install or Replace, Skylight - Install,

About us

Welcome to MAC Roofing Services, your premier roofing contractor serving Nevada and Arizona. Family owned and operated since 1996, MAC Roofing has a distinguished career in service for both commercial and residential. Whether you are looking for a new roof or repairs, we can be trusted to do the job right and on time. Using the latest technology and quality materials, MAC Roofing is committed to bringing you superior customer service, efficient site management, and security in your investment. In these days of mounting costs and questionable workmanship, you can rely on us as dedicated roofing contractors to provide the highest quality work at the most reasonable cost. We at MAC Roofing Services pride ourselves on safety, efficiency, and reliability. This is a hometown company with hometown values; keeping professionalism at the forefront. MAC Roofing stands behind every job we do, from the largest hotels and casinos on The Strip to your family home. MAC Roofing Services offers all kinds of roofing options. Not one type of roof is always the most appropriate for everyone, and we believe in finding the best solution for our customers. So give us a call today and we will be happy to find the best option for you!

Business highlights

29 years of experience

Services we offer

Flat roofing specialists. Fluid applied systems available. Sustainable and Energy Star product lines. Spray Foam Roofing Specialists

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.570 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
7%
2
3%
1
6%
Showing 1-25 of 70 reviews
Scott C.
Sep 2018
1.0
$10,000
These people did our roof ten years ago. Now leaking and Mac will not even show up to do a bid. Had I known ten years ago what they were about I never would have hired them the first time. I could not even get them to return my phone calls. My guess is that they new the job was not done properly ten years ago and now they have been found out.

Kathy L.
Apr 2018
3.0
$6,200
Corey, the sales person, arrived on time and gave excellent input. He was able to give a quote immediately. I paid my 50% deposit on 2/20/18. However as they were very busy they could only give me a tentative install date for the last week of March. The last week of March arrived and since I had not heard from anyone I called them. I was given another tentative install date of 4/2. Since again I had not heard from their scheduling department I called them on Friday before 4/2. The office was closed. I left a message that no one had contacted me so I assumed Monday had been cancelled and would someone please call me and confirm. Monday morning at 6:15 AM I received a call from their scheduler who said the crew was on their way. Again no notice! Crew arrived and went right to work. The work crew was excellent, professional and courteous. The next day the crew was to come out again and complete the install. So 7 AM arrived but no crew. Again I had to call and find out what was up as no one had called me! It turned out it was too windy so they had to reschedule. AGAIN I was never contacted. Wednesday the crew arrived and completed the job. The actual work crew was great! However their scheduler was awful. When I asked if I could please get a one hour call before the crew would arrive since no actual arrival time was given, I was told that was impossible!! This is a rental unit with elderly renters so drive time for me was about 45 minutes. I was unable to properly notify my renters or my neighbors of when the work was being performed. All I can say is good luck if you choose this vendor. The work crew was great but scheduling was horrible. All it would have taken was a courtesy phone call and communication to keep me informed of what was going on. That did NOT happen. Now I will wait for the first heavy rain to see if the roof is good.

Debbie P.
Dec 2017
5.0
Yes, I recommend this pro
$4,000
I was very please with the work that was performed.
Response from Mac Roofing Services
"Thank you for taking the time to give us a review. I am glad that we met with all of your expectations for quality, service and price. Chuck Kruse Owner"

Jackie Q.
Jul 2017
5.0
Yes, I recommend this pro
The work was done very professionally and the workers were very contentious about their work. They cleaned up the area very well and didn't leave anything or a mess behind.
Response from Mac Roofing Services
"Thank you for the excellent grade, and as well, the confidence that you have placed in our company now and for the future. Chuck Kruse President"

Prince C.
Apr 2017
1.0
On March 08, 2017, Jim Bishop went to my home to get an estimate for my shingle replacement (some shingles are missing). After looking around for about a minute or so, he immediately recommended me to get a re-roof done. He also said that he will send me an estimate via email (which he did), so I tried to get more information about my roof or what are the procedures on getting it fixed. I told him that when I bought the house 3 years ago, the previous owner fixed the roof (which the previous owner fixed the portion of it). Then, he decided to get up on the roof and look around. The problem is he gave me an estimate without even measuring my roof. Now I am wondering where did he based his estimation from? since he did not use any measuring device. If you get estimates from 3-4 roofers, you would realized that the prices are not sign I need to also tell you that there were 2 more roofers that gave me estimates for my roof. They went to the roof with no problem carrying measuring devices, and took their time to get an accurate measurements. They also told me what needed to be done and what the procedures are. I also paid 85$ to just told me that I need a re-roof and left. He said that I am going to receive an invoice for my payment through mail, which I am still waiting. This was the worst customer service I have receive in my entire life.
Response from Mac Roofing Services
"Firstly, I am sorry that our services did not meet with your expectations. It probably worked out best for both of us as we are a very high end company. Moving on, our GPS tracking, (all trucks are GPS tracked at MAC Roofing Services for this reason) shows we were in fact at your home on March 22, not March the 8th so perhaps you are confused as to who and what company was or was not on your roof doing an accurate measurement. As for your unhappiness, it seems that you are directing your discontent at us versus the people you bought the house from who obviously did a shoddy repair in order to get escrow closed. Not our fault. When you called for a repair estimate, we explained to you, just like everybody else that calls, repair estimates are not free. Is is just like calling a plumber or HVAC company for repairs. We charge an $85.00 service call for repairs and then time and materials for the repair. Had you of indicated when you called that you wanted an estimate for a new roof, we have sent an roofing estimator not a repair technician and that estimate would have been 100% free of charge. Hypothetically: If you had a continuous drip on your kitchen faucet, would you call 5 plumbers for FREE estimates to fix the drip? No plumbing company in the USA would send out a plumber for free to give you an estimate for $213.00 to fix the drip. They would give you the estimate and collect on the spot for the trip charge EVERY TIME. Why would our company be any different for a repair? In your scenario and in your world, 3-6 companies paying for fuel in truck and a salaried employee burning that fuel driving around town passing out free estimates to fix a drippy faucet or replace 4 blown off shingles should be free of charge so you can pick the company that is $187.00 while wasting the time of 3-4 other companies who's estimates are $190.00. Those 4 companies have now burned a total of $80.00 in fuel and 6 total man hours for a total wasted value of around $500.00 in total cost so you can get an estimate for $187.00 ($50.00 profit). In your scenario, one extremely lucky company makes 50 bucks at a total cost of $500.00 to everyone else. What world do you live in? Are we in Hugo Chavez run Venezuela? Where am I? TO: All Angie's List Members A roof repair is an $85.00 service call plus time and materials for the actual repair performed by highly qualified and skilled journeymen roofers. If you feel like you probably need a new roof and not just repairs, then please request a FREE estimate for the a new roof when you call our office and we will dispatch to you, in one our GPS tracked trucks, a roofing estimator. Chuck Kruse, Owner"

Charlie K.
Oct 2016
5.0
Yes, I recommend this pro
$6,200
Our July and August power usage was 19 % lower this past summer than the previous summer and the 7 roof leaks we had  are gone.

This exactly what we paid for.  More than anything, the crew worked efficiently and the property cleaner after they left than when they started.  Very impressive on all levels.
Response from Mac Roofing Services
"Strangely, we have very similar names. I meet very few [Member Name Removed] with a "K", especially in this region of the country. Thank you just the same for your review of our company. I am glad that we met with your needs in the restoration of your roof. Chuck Owner"

Kent P.
Mar 2016
5.0
Yes, I recommend this pro
$16,000
unknown
Response from Mac Roofing Services
"Thank you very much for the straight 'A' review. We appreciate your business and the trust you have placed in our company now and for the future with a warranty that is extendable for the lifetime of your home only as a result of your choosing a foam roofing system at this time. Chuck Kruse President"

Paul K.
Oct 2015
5.0
Yes, I recommend this pro
$79
unknown
Response from Mac Roofing Services
"Thank you for the straight "A" evaluation of our company. We appreciate your time and energy in doing this evaluation. Chuck Kruse Owner"

Philip W.
Jun 2015
3.0
$2,000
unknown
Response from Mac Roofing Services
"Hello Mr. [Members Name] and thank you for the review. As you indicated, we did a roof repair, not a new roof on this property. As discussed in 2011 and put very explicitly in writing, we would not warrant your skylight against leaks in conjunction with the roofing repair because the skylight was 37 years old at that time. Now, with the skylight at 41 years old it cracked and leaked, exactly as we predicted may happen. No matter how many times we came out for the same skylight leak on a 41 year old skylight, which we did. We did also give you a price to replace when we came out. Thankfully, your roof which we did in fact do a REPAIR on, is STILL NOT LEAKING. Just imagine how long we could make it last if you would put on a new MAC Roofing Services spray applied foam, and a new skylight. Mr. [Members Name], your own insurance company even sided with us on this matter and released us from the liability because the leak was not our responsibility as it was in fact leaking through a cracked and broken 41 year old skylight which we very explicitly excluded from our work, in writing, due it's age and condition. So here we are, your insurance company sided with us and against you, the Nevada State Contractor's Board sided with us and against you, and now you have paid someone else for a new skylight to be installed at double the price you got from us 4 years ago when you were made aware of the dire condition of the skylight then. Not even Lance Burton could have kept that plastic domed skylight from cracking and breaking in the intense Las Vegas sunlight. If in your heart you truly thought it was all us , would you have not given us a straight F review. So thank you for at least tossing a couple of C's into your review. Regards, Chuck"

Jim C.
Apr 2015
5.0
Yes, I recommend this pro
$900
The company rep came and provided a bid which I considered fair.  Service was provided on the appointed day and went well.  Las Vegas just experienced a significant rain storm, not common for the desert, and we had no leaks!
Job Well Done!
Response from Mac Roofing Services
"Thank you very much for taking the time to review our company. If you experience any other problems in the future, we are here to help. Thank you again for the business and for your faith in our company and our reputation. Regards, Chuck President MAC Roofing Services"

Nicole K.
Mar 2015
1.0
$230
I bought a deal with them where they repaired my shingles and sealed different areas on the roof. Well about 9-11 months later my roof leaked around my skylight, an area they sealed. They came back out and gave me an estimate and told me that it was leaking through my skylight. I said you came out and sealed my roof, including that area, but now you are telling me the seal is old and needs to be re-sealed. Basically I couldn't get a response out of them after that and I dropped it because why would I want someone to come out fix a job that they allegedly already did? A job that they actually did poorly or badly. Again according to the rep they sent out the second time the seal was old.

This is update is in regards to the response, which I missed until now. The only problem with the skylight was that it leaked around the sealed area, which I paid for you to re-seal. Seems like you did a terrible job at re-sealing. I did not need a new skylight, the company that came out re-sealed it the border and it was fine. But, thanks for your response. It solidifies my F review Chuck.
Response from Mac Roofing Services
"Thank you for the review. Unfortunately, a skylight is made of plastic and just like an empty 2 liter Coke bottle that sits in the hot desert sun, it deteriorates to point that it cracks and shatters just by touching it. Your skylight is decades old and the plasticizers in the plastic lens have migrated out and the old plastic is very brittle. It will continue to crack and leak in the future if not replaced. We did give you a price to repair or replace the skylight and you chose not too have it done. I am a bit confused, did you feel like we should have replaced your $450.00 skylight included in the $230.00 maintenance "deal" price, and if so, do you really think that is reasonable? Respectfully, our average "A" rating with Angie's List is for roofing. Your roof no longer leaks, you need a new skylight. An $35.00 oil change with a 40 point vehicle inspection for your car does not include a new transmission if that is needed too. Chuck Kruse"

Robert R.
Jan 2015
5.0
Yes, I recommend this pro
$223
I would use them again. There were no additional costs.
Response from Mac Roofing Services
"Thank you for the very good review of our company and for taking the time to do a review. Chuck"

Lee M.
Sep 2014
4.0
Yes, I recommend this pro
$199
They were no additional costs beyond the price of the deal. The technician came out and completed the inspection.  He said there was no work that needed to be done.
Response from Mac Roofing Services
"Thank you for taking the time to review our company for the service provided. Chuck"

Rebecca S.
Sep 2014
5.0
$99
I bought a "deal" through Angie's List. They inspected my roof, made recommendations, and said they would send me an estimate for repairing my patio roof. Never saw the estimate. I have been hounded for a year by Angie's List to review them.
Response from Mac Roofing Services
"My follow up on this shows the roof as being in good overall condition and no further recommendations for service were needed at this time. I apologize that we did not promptly follow up with you on this but am proud that our company never pushes an up-sell for unnecessary work. Someday you will need roofing work and we would like to be your first choice at that time. Chuck"

Marianne D.
Jul 2014
4.0
$300
unknown
Response from Mac Roofing Services
"Thank you for the review. I am glad that you liked our work but am sorry you felt we were expensive. $254.00 for 2 journeymen roofers for a 1/2 hour on site plus drive time, plus materials, plus insurance, plus workers compensation insurance, plus gas, etc., and then, just a little tiny bit left for gross profit and then take off the overhead costs. There are a lot of roofers that work from home with a cell phone, have no insurances, drug testing or proper licensing. They are certainly cheaper, but only until it rains. Chuck"

Julie D.
Jul 2014
5.0
Yes, I recommend this pro
unknown
Response from Mac Roofing Services
"Thank you very much for the straight A review. Chuck"

Justin L.
Apr 2014
5.0
Yes, I recommend this pro
$223
They cleaned out debris from our roof and inspected everything. We had 2-3 cracked tiles that they also replaced. The person did not have matching tiles on the first trip, so they came back to replace those tiles at no charge! This was a fantastic deal and fantastic service, particularly because other providers I found on Angie's List quoted me around $400. They were easy to schedule, and promptly returned my phone calls. I would definitely recommend them to my friends and use them again myself.
Response from Mac Roofing Services
"Thank you for the good review. I am glad that you found our services to be of great $ value and of great service and quality. Chuck"

Spencer R.
Mar 2014
4.0
Yes, I recommend this pro
$15,000
.
Response from Mac Roofing Services
"Thank you for the good review of our company on your substantial project. We appreciate your taking the time to do a review. Chuck"

David H.
Mar 2014
5.0
Yes, I recommend this pro
$223
It went very well and I was very happy with the service.
Response from Mac Roofing Services
"Thank you for the straight "A"'s. Regards, Chuck"

Erik S.
Feb 2014
3.0
$220
They came out in a timely manner, and were efficient in doing the inspection and maintenance as per the deal we bought. There was some evidence in the house of a previous leak. I told the supervisor, Jim Bishop, about the leak he looked at the site. They did a bit of extra work there. He felt the work the crew did for the maintenance would be sufficient to repair the leak.  We also had several missing tiles. He told me he would get me a price to repair the tiles and let me know of anything else they found during the inspection. A few weeks go by. I had to call the office several times to inquire about the results of the inspection and estimates for any repairs needed. The office staff was very friendly but still no response from the supervisor who promised the information. Finally he sends me an estimate for tile replacement but no other comments on roof condition or the inspection itself. I could not tell if that meant they did not find anything else needing attention or they just forgot to forward the report. Then in November there was a big storm. Water started running down the family room wall. This was close to the site of the previous leak but not exactly. I called the company once again. He said " oh ya what we did must not have worked we just did it as a courtesy anyway" I asked could he come out and inspect it again so we could get an accurate picture of what was needed. He said " I do not need to come out I remember that roof" He then sent me an estimate for $895 for the repair. I did not have confidence in his hasty assessment of the situation. I was disappointed in the lack of an inspection report which is something we paid for. I am now getting bids for the roof repair form other companies.
Response from Mac Roofing Services
"Thanks for taking the time to review our company. Unfortunately, your roof condition was beyond a preventative maintenance issue for the leaks you experienced. The key to preventative maintenance is that is done prior to serious problems being discovered. Just like an oil change is done before the motor seizes, we recommend preforming maintenance items prior to a leak being discovered in order to mitigate any serious damage to your interior. While the extra work we did was in the general area of the leak, without several more man hours to diagnose the situation and several hundred more dollars to move over one ton of concrete tile on the roof, the situation cannot be rectified properly. Obviously, $200.00 for preventative maintenance is unrealistic for the amount of work you required, especially when an actual leak is beyond the preventative state of affairs. I hope that you have success in the repairs you have decided to contract elsewhere and if we can be of service in the future, we will be here help. Respectfully, Chuck"

Charles B.
Jan 2014
2.0
$229
the one issue we wanted addressed (water leak where patio cover met the roof) was supposedly fixed but next time it rained it still leaked we called and were told it wasn't the roof but the patio cover and not their responsibilty. so we paid $229 to have a little caulking done
Response from Mac Roofing Services
"[removed members name], Thank you for the review. We would be happy to give you an estimate for the needed repairs. The $229.00 does not cover extensive repairs. It is purely a maintenance price which is in fact, a matter of cleaning the debris from your roof, sealing pipes and vents with a caulking and touching up any minor visible issues. Where your patio cover meets the roof of the house is a significant leak area that needs more than minor maintenance. We would be happy to give you a written estimate for the repairs and will credit you back the $229.00 from that invoice if you choose to use us for the extensive needed repairs. At the price of insurance, fuel to Boulder City, labor and drive time on the clock, I am not to sure that the expectation for what can be accomplished for $229.00 may not have been misplaced. With respect, maintenance is something that is performed prior to the leaking issue to prevent the leaking issue and extend the life of a non-leaking roof. You change the oil in your car before the engine seizes, not after. You check the air pressure in your tires before they go flat. Regards, Chuck"

Martin B.
Jan 2014
5.0
Yes, I recommend this pro
$2,900
The technical adviser Cory was great in explaining what exactly they were going to do. They removed the old treatment (which had basically melted to dust) and replaced it with a new treatment.

We had a slight issues with scheduling. We had an appointment and they unilaterally changed it without notifying me before. We did get the issue sorted out however.
Response from Mac Roofing Services
"[removed member name] Thank you for taking the time to review our company and all of us here at MAC Roofing appreciates your kind words and acknowledgment of our high standard of quality and service. I do apologize for the scheduling mix up that delayed the project a day or so. Because we are very weather driven on our days we can work in the field as a result of wind and other weather elements, we can get delayed slightly as a result of these factors. Thank you for your patience, your business and your confidence in our team. Chuck Kruse Owner"

John L.
Jan 2014
5.0
Yes, I recommend this pro
$223
I was very satisfied with them. I did not spend a penny more than what I had purchased the big deal for. The workmen that came out here did not know about doing a little bit of cleanup on the roof but as soon as I reminded them of it, they went up and took care of it. They did an excellent job. They had to reschedule on the time because it was that time of the year when everybody was getting it done and they could not get me in for one day that they said but they came out the next day and took care of it. It was an excellent experience.
Response from Mac Roofing Services
"Thank you very much for taking the time to review our services. Chuck Kruse"

Katrina F.
Jan 2014
5.0
Yes, I recommend this pro
$223
They were on time and pleasant.
Response from Mac Roofing Services
"Thank you for taking the time to review our company. Chuck"

Bobby V.
Nov 2013
5.0
Yes, I recommend this pro
$223
Right after I took the deal Cynthia got back to me. We set the appointment up. The gentlemen showed up as scheduled and got right to work. Very professional and courteous. Checked roof for broken, loose, or damaged tiles, made sure caulking was still good around any openings and for any roof damage from leaks and found the roof in excellent condition. Nothing was need at that time. If something happens I would not hesitate to call Mac Roofing Service to fix my problem.
Response from Mac Roofing Services
"I am glad that your roof checked out as well as it did and am glad to hear that we have earned you trust as an industry leader in Las Vegas for any future work you may need on your roof. Chuck"
Showing 1-25 of 70

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mac Roofing Services is currently rated 4.5 overall out of 5.

Mac Roofing Services accepts the following forms of payment: CreditCard

Yes, Mac Roofing Services offers free project estimates.

No, Mac Roofing Services does not offer eco-friendly accreditations.

No, Mac Roofing Services does not offer a senior discount.

No, Mac Roofing Services does not offer emergency services.

No, Mac Roofing Services does not offer warranties.