
Living Water Lawn and Garden INC
About us
DESIGNING OUTDOOR LIVING SPACES IN NEVADA FOR OVER 25 YEARS At Living Water Landscapes, we specialize in providing expert residential design and landscaping services throughout the state of Nevada, including Las Vegas, North Las Vegas, Lake Las Vegas, Summerlin, and Henderson. From simple to intricate, we install landscapes and hardscapes that are built to last, add value to your property and enhance any space, regardless of size. We're committed to delivering high-quality work and excellence in all that we do. From conception to completion - Living Water does it all!
Business highlights
Services we offer
We specialize in creating custom outdoor living spaces. Landscape design & installation as well as complete design & installation of outdoor kitchens & BBQ Islands. Our services include, artificial turf, but are not limited to: pavers, concrete, irrigation, lush & tropical to water smart desertscapes, natural & veneer stone, planting, retainer & CMU walls, semi-sunk spas. It is our goal to make your landscape an extension of your living & entertaining space. All work is guaranteed.
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 2% | ||
| 5% | ||
| 8% | ||
| 2% |
"I'm so glad that you had a great experience with us. Please let us know if there is anything else that we can do for you!"
"Hi [Member Name Removed], Thank you so much for taking the time to review our company and our quality of work. It was a great pleasure to turn your back yard into something that is functional for you and your family. Let us know if there is anything else that we can do for you, we are always here for our clients. Warm Regards, Christine McLoone"
"Hi [Member Name Removed], Thank you so much for taking time to write a review about your experience with us. I am very happy to hear that you are pleased with the paver sealer work that you had done and that your pavers look better than new. If there is anything else that you need or that we can help you with, please let us know. We are always here! Warm Regards, Christine McLoone."
We met with Mark and Christine and they listened to what we wanted, made suggestions, and came up with a plan, which they put on YouTube so we could see what it would look like. Big help.
The yard turned out beautiful. We did not want a pool (too much maintenance) so we went with an outdoor kitchen, putting green (artificial turf), and other plantings and other brick work. Mark dealt with the HOA, which can be a challenge. They denied some of what we wanted, but it wasn't bad--didn't change the design so it didn't matter.
The work was done in a professional, timely manner. They guys installing the yard were great.
After the project was completed, Mark came and explained things to us and told us if we had questions, just call.
"Hi [Member Name Removed], Thank you so much for the wonderful review! I'm so pleased to hear that you love the way it turned out. Yes, HOAs can be a handful, so thankfully, it worked out in your favor anyway. If there is anything else that you need, we are only a phone call away. Warm Regards, Christine McLoone"
If and when I decide to do additional work around my patio area, they're the ones I'll call!
We knew how we wanted our backyard to look; however we had no idea how to achieve it. We met with three other
landscape designers before Mark and told them all the same thing; we wanted a shady backyard oasis with lots of trees, plants, and a patch of artificial turf for our dogs. We didn?t want it to look flat so something to create depth was needed that included a sunken seating area. And we wanted to use pavers for any part of the yard that didn?t include plants or rocks along with an irrigation and fertilizer system with architectural lighting throughout.
Here are the reasons we chose Living Water Lawn and Garden.
- 1-Mark made a very detailed YouTube video and sent the link to us in the same amount of time that the other three companies took to submit their plans. With no design fee! We could look at it any time we wanted to as much as we wanted to. We could stop, fast forward and rewind. So much better than going to a showroom or having someone come to the house to show you the plans on their computer. We really felt we could take our time and make an informed decision on a design we saw many times instead of just once or twice. The video included a day version as well as a night version so we could see just how the lights would look. It also included how the yard would look at various times during the day. It made it so much easier to make a decision when we could see what it actually would look like! When we met to discuss price and the contract, Mark provided us with a detailed architectural drawing with the names of the kind of plants, shrubs and trees he was going to use. Every time we made a change, he would send us a revised invoice or drawing-depending if the change was a plant or the materials to be used so there would be no confusion.
2- Oh, did we mention there was no design fees?
3-Price. Mark came in under what we thought was reasonable for the work we wanted and almost half, yes, half of another "high end" landscape designer's estimate. Mark's price included all the same materials and procedures that the other landscape designer included. Now, we are all aware of the saying "you get what you pay for" however here is the difference. Overhead. Mark doesn't employ a designer;he does all the designs himself. Additionally, there is no fancy showroom to go to see a presentation of what your yard will look like. We learned from our own research what was needed to complete our yard the right way with root barriers, sealing for the property line walls, etc. Mark's price included everything and more to make sure that our our backyard will stay beautiful for years to come.
4. - Responsiveness. Whether it be by phone, text or e-mail Mark was very quick to answer our many questions. And if he couldn't, his wife, Christine, would respond very quickly to let us know that our message was received and when he could get back to us. We never felt like we were left hanging.
Now, we would like to say why we are so happy that we chose Living Water Lawn and Garden:
1-Mark is so easy to work with. When we told him we wanted a certain brand of lighting he checked it out and made sure we got it. Because of our two dogs, we wanted something that provided even more drainage for our artificial turf. I found some information on line and Mark did some research, determined it would be a good idea and made sure it was installed. He worked with us to find just the right kind of plants that would achieve the look we wanted.
2)His crew works HARD and they seem to take a lot of pride in their work. I know because I was home every day except one. They arrived early in the morning and got right to work. Hugo and his crew didn't leave until they had completed the work that was scheduled that day and even worked on a Saturday to make sure our yard was done on time. The last thing they did every day before they left was to clean up the site. We had rocks, sand, dirt and pallets of pavers delivered to the street in front of our house. When they were done, we could not even tell there was anything there! The street was cleaner than before they had started. Very important when there is a HOA involved. Additionally, they cleaned up the dust that had accumulated on the back of the house and screens from cutting the pavers.
3) Mark was there every step of the way. He came out quite a few times to check on how it was going and took the time to answer any questions we had. When the trees he picked out were delivered, Mark was there to make sure that they had arrived in good condition and that they were placed correctly. When I had a question that needed to be answered before the turf was installed, his response was immediate! We really think that our backyard is just as important to him as it is to us.
In conclusion, we highly recommend contacting Mark and his company, Living Water Lawn and Garden when looking for landscape design.
From the first contact, Mark impressed us with his professionalism. He asked the right questions and probed for more information to be sure he fully understood what we wanted, our budget and our concerns. The landscape drawings Mark came back with were beautiful and required only minor alterations. The proposal was also within our budget range.
Another indication we had made the right choice with Living Waters were the three sub-contractors Mark used for construction of the pool, the side yard portico cover and the fence around the pool. Adams Pools, Ace Awnings and Amazing Iron Works Inc. provided first class services and we never had to worry about a thing because Mark project managed the entire process. Like Mark?s landscaping project, this work was completed as scheduled, the crew was polite and the work space was always left neat and tidy at the end of the day.
After sales service was equally as important to us and once again, Mark exhibited his professionalism and integrity. Phone calls were returned within the same day; as necessary plants were replaced without question; and gardening advice was always plentiful.
The completed project was more perfect and awesome than we could have ever imagined or hoped for and has added value to our home. Without hesitation, we highly recommend Living Waters for any such projects.
"Hi [Member Name Removed], Thank you for such a great review. It was our pleasure to serve you and bring your visions to life. We appreciate the trust that you put in us to transform your back yard into your dream outdoor space. Let us know if there is any other landscaping services that we can help you with. We would love to work with you again. Warm regards, The Living Water Lawn and Garden Team"
"We were very surprised and disappointed to read this review. We did not realize the dissatisfaction of this customer. Had we known, we would have gone out of our way to make them happy, as customer satisfaction is our main priority. Sometimes on a construction project of this nature course correction is needed due to unexpected variables. We had to course correct a couple times on this project for minor issues, but always did things with excellence with the goal of getting the job done right. We gave this customer a finished product that we are proud of and stand behind 100%. We were always available to this customer via phone call, emails and text messages. I looked through our email records and a prompt reply was always given anytime this customer had a question or concern. A courtesy call was given a few weeks after the project's completion, but our phone call was not returned. We reached out to this customer after receiving the review, but we have not heard back. We take communicating with our clients seriously and are committed to getting the job done right the first time."
we were looking for and letting us know what would be feasible in our
back yard.
The rendering was back to us 3 days later, and he
didn't have any issues re-doing it after some design suggestion changes
from us.
Work started approximately 2 months later (scheduling issues on our end). Work was completed the day before July 4, and we were able to have the unveiling party on 7/4.
Throughout the process, Mark and his team were always available, either through text messaging or phone / email. When we discovered that there was a large amount of water leaking through the retaining wall that was put up, Living Water sent out a group of people that re-worked the irrigation that they had installed, as they found that a few of the 1/4" lines had separated from the 1/2" line. We also had a potted plant that had pinched off its water line, and they fixed that as well.
All in all, I was very pleased with the service provided, and am very pleased with the outcome of the yard itself!
Follow-up: We contacted them again regarding a few plants that had not survived the summer, they were replaced with no issue.
Follow-up #2: We had them come and re-rock our front yard. They moved our old rock to our neighbors' yard (at LW's suggestion, both yards had the same rock and theirs was quite thin) at no additional cost. 2 yards on the block fixed up for the price of one.
"We are sorry to hear of your displeasure. Your project's total was $2900, not $3900. You project was installed as per the invoice you approved. We installed 5 gallon cacti, 5 gallon shrubs and 1 gallon shrubs. The plants we purchased and installed were the sizes listed on the invoice. The bulk of your plants were cacti, which are slow growing and more expensive that regular 5 gallon plants and shrubs. Your husband picked out the cacti when we did a walk through at the nursery. We provided you with multiple estimates and in the end you told us you want to skim down tremendously as you were going to be moving. Larger plants and shrubs were suggested, but you had them all omitted in order to bring the price down since you had decided to move. We stand by the work we did on your project. We stand by the price we charged you. I'm sorry you felt like $2900 should have bought you more. Perhaps you are not familiar with landscape pricing and the amount of work that goes into a landscaping project of this size. Your project was completed almost a year ago. If you wish to see your plants grow more, we suggest fertilizing and proper care. Just like any living thing, plants need tending to to ensure maximum success."
Mark and all his staff were professional to a fault and very reliable. They listened to what we truly wanted and modified the design to meet our mental picture. The end result is an inviting backyard retreat. The cost for having our backyard turned into this lovely retreat, designed by Mark, the owner, was worth every cent we spent. I would highly recommend this company for all aspects of hiring an honest and quality contractor.
I plan on doing more with the backyard but for now I just needed the pavers as I was also getting a hot tub and a patio cover. I will definitely be contacting Mark when that time comes.
Licensing
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