
Like Nu Tub & Tile
About us
When it comes to hard surface restoration we are your go to company. whether its restoring the look of your old worn out bathtub or changing out those ugly tiles with something new we can do it.
Business highlights
Services we offer
& repairs, Bathtub repair & refinishing, acrylic, bathtubs, ceramic tile installations, complete refinishing, countertops, cultured marble, fiberglass, fiberglass crack reinforcements & color changes, porcelain, showerpans, sinks
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
3% | ||
0% | ||
3% | ||
6% |
"We value our Angie's List customers and are sorry that we did not meet his expectations. We returned three additional times at Mr. [Member Name Removed]'s request at no additional charge because again we value our clients. We were upfront explaining to Mr. [Member Name Removed] that damaged tubs and all applied finishes are completed best as possible. We believed the job looked great and exceeded expectations based on the amount of damage. *As a side note – the tub also had a history of previous repair work done prior to us working on it. Mr. [Member Name Removed] agreeably signed all three field invoices indicating complete approval and satisfaction. With over 30 years experience obviously the majority of our Angie's List clientele have been extremely happy with the results we provide and we certainly appreciate their patronage as reflected by our A grade and Super Service Awards."
"We are genuinely sorry to hear we had not met your high expectations. According to your review it has been almost 2 years since the repair described (sink repairs) had been performed ( Feb 2014 ). We value our Angie's List customers and therefore followed up on the history of your account. The copy of your signed field invoice approved the work as completed to your satisfaction. An additional signed written estimate authorizing the work and the payment record all show we only repaired and only charged for a damaged bathtub. There were no sink repairs, glazing or cleaning ever performed by our company as described in your review. The only work we did perform (the tub repair) was completed later in the year ( mid August, not February as also cited in your review) so we are a little confused about the review's context, job description and dates. Many times different companies are contracted for similar repairs and there may be confusion especially after a lapsed period of time. We do warranty our work so if a quality issue arises under the covered period we would certainly try and resolve the issue. We also pride ourselves on punctuality and responsiveness. Our standard procedure is to notify our clients in the event we are running behind from a previous job, which may occur from time to time in the service industry. Since it has been an extended period of time it is difficult for us to comment from memory what communications transpired on the date we provided service. Having been in business for over 30 years, we truly value our customers and their feedback. Again, if the review was veritably for us, we are truly sorry that we did not meet your expectations and will use your feedback to better improve upon our service operations. Thank you."
Darryl accommodated my schedule and was on time for both the estimate and repairs. During the estimate appointment, Darryl checked the tubs, sinks, showers and countertops in all three of my bathrooms. He did not try to sell me any unnecessary services. I thought my husband?s entire tub would need to be re-glazed but Darryl suggested working on only the bottom since the rest of the tub was in good shape. He was able to color-match the new glaze with the rest of the tub. He also added a
medium grit texture to the tub bottom so no more worries about the husband slipping during his shower. The texture
feels a little chalky but I think that will disappear after a few showers.
When Darryl prepared the estimate, he warned me that the repairs to the beige cultured marble countertops would not be ?perfect.? After he repaired these gouges, it was difficult for me to tell where the gouges had been. So he did a great job matching the color and smoothing out the patches.
I was very pleased and would recommended Darryl and Nu Tub and Tile to my family and friends. I especially appreciated that Darryl saved me a few hundred dollars by suggesting that I only repair the bottom of the tub.
I recommend him with absolute confidence that your experience will be satisfactory as mine. The tubs look better than new and I am very happy with the whole experience.
And If you are not old enough to remember good service, you are in for a treat.
Licensing
State Contractor License Requirements
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