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About us
We are dedicated to providing our clients with the very best in installation, service and repair, for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in central A/C and cooling systems, as well as heating and furnace systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long term relationships with our clients and guarantee your satisfaction.
Business highlights
Se habla espanol
Veteran owned and operated
14 years of experience
Services we offer
Residential Air Conditioning, Residential Heating
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.945 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 45 reviews
Jayanne B.
Nov 2022
Jordan our technician was always prompt and answered all of our questions. Working alone and taking no breaks he quickly corrected the problem restoring our HVAC. Jordan is an example of good work ethics and Customer Service. The Office Staff were extremely helful in setting up the appointment.
Response from Johnny on the Spot
"Thank you so much, Jayanne! Everything you said about Jordan is 100% correct. He is an amazing technician and I am so happy to hear he provided the 5 star experience we strive for!"
Scott N.
Aug 2022
Professional, courtesy, clean, reliable got my install done in 1 long day, so happy to have my A.C. working. Would recommend them to friends.
Response from Johnny on the Spot
"Thank you very much, Scott. It was our pleasure to work with you."
Tom H.
Jul 2022
Fast,affordable,professional. Would highly recommend. Tom
Response from Johnny on the Spot
"Thank you so much, Tom!"
Landen L.
Jun 2022
Amazing company! They got to my home quick and the technician got right to work. Diagnosed the problem, offered repair options, and got my unit cooling again. Thank you!
Response from Johnny on the Spot
"Thanks Landen! It was our pleasure! We'll see you in the fall for your Comfy Club precision tune up!"
Anthony H.
Jan 2022
They were great ! On time , prompt and very helpful . Will use them and recommend them
Alice B.
Aug 2021
They can the same day we called. He was very professional, told us our options and took care of the problem for us.
Response from Johnny on the Spot
"Thank you Alice for taking the time to leave this review. We hope you are happy with the services provided, and we look forward to working with you again in the future."
Douglas J.
Jul 2021
Considering new ac unit
Response from Johnny on the Spot
"Douglas, thank you for taking the time to leave us a review. It is very much appreciated!"
R P.
May 2021
We are incredibly happy with the new Trane AC systems that we recently had installed. We wanted to replace our existing 20 years old systems with new state of the art technology with an emphasis on efficiency and reliability. Based on internet research Trane is #1 in the market. Again, based on internet research “Johnny On the Spot Air Conditioning & Heating” (JOHNNYS) are rated TOPS in the Las Vegas market by the BBB, Google reviews and Yelp. Our experience with JOHNNYS was GREAT! As a lifelong comparison shopper JOHNNYS was my first call, followed by many other quotes for Trane AC systems and the manufacturer that is generally rated #2 in the market. JOHNNYS was the best deal and the had the best representative/agent (James) that visited my home. Hector (the lead technologist) and his install team did a great job! They were -- on time, quick, always followed COVID protocol and left the work site supper clean. Replacing a split AC system is not a trivial task. For a process that is large/complex/physically demanding Hector and his team, just got started and ground through the process like professionals (that they are). I was particularly impressed by the check list or run-down Hector did at the end each day with his team. I felt extremely comfortable and confident with both James and Hector through the entire process. One added note: “Johnny On the Spot Air Conditioning & Heating” answered the phone on the second ring every time… cannot say that about every company I got quotes from here in Las Vegas.
Response from Johnny on the Spot
"Robert, thank you tremendously for this amazing 5-star review! At Johnny On The Spot, we strive to make sure that all of our installers are on top of it! Hector is a great lead, and we are glad you were able to have such a great experience with him and his crew! We will make sure that he is given the praise that he deserves! Thank you for being a valued client, and if you need anything let us know. If not, we will see you again in the fall."
Deedee V.
Apr 2021
They are efficient, reliable and courteous. They are always on time and follow thru with my request. When something is overlooked, they make up for it above and beyond their service. Overall, I would recommend this company. I would like to thank James Cox, Hector Samayoa, Matt, Mark, Andrew, Anthony and Nate for their very good service.
Response from Johnny on the Spot
"Deedee, on behalf of the entire team here at Johnny On The Spot, we truly appreciate your business. We are so grateful for the trust you have placed in us, and sincerely hope you are satisfied with your purchase! We will see you again in the Fall for your preventative maintenance."
Doreen C.
Mar 2021
Johnny on the Spot is an awesome company! I scheduled a consultation online and someone called me immediately. James Cox, the technician who came out, quoted us an awesome price for 2 new 16 SEER units. He even gave us a good 0% financing rate for 2 years. We got 5 quotes and I have to say that this company gave us the best dollar for dollar deal for the units and the service maintenance / warranty agreement. Our new units are now installed and it all happened a week after we signed the contract! Our installers Andrew Susterka and Hector Samayoa were also very professional and great! If you need a new system or service your current system, I HIGHLY RECOMMEND this company!
Response from Johnny on the Spot
"Doreen, thank you so much for your amazing 5-star review! We at Johnny On The Spot would like to thank you for your support and the privilege of your business! We are honored to have amazing clients like you!"
Ann F.
Mar 2021
Daniel did my maintenance and he is very nice and professional good customer service
Response from Johnny on the Spot
"Thank you for writing this review Ann, we truly appreciate it!"
Linda K.
Mar 2021
Nothing
Response from Johnny on the Spot
"Thank you for your review, Linda!"
Nanci S.
Feb 2021
Repair was really nice guy was really nice. He did a great job
Response from Johnny on the Spot
"Nanci, thank you for the review! Here at Johnny On The Spot, we strive to make our clients happy. We are glad to hear your experience with Bryant was a great one!"
Ricardo O.
Feb 2021
The whole company is great! From communication throughout the project and after. I canâ t thank James enough on his professionalism. Canâ t go wrong using Jonny on the spot!
Response from Johnny on the Spot
"Ricardo, thank you for being our valued client. We are so grateful for the pleasure of working with you and hope we met your expectations."
Levenia L.
Jan 2021
Right on time. No pushy sales pitch. Simply got the work done on our furnace.
Response from Johnny on the Spot
"Thank you Luvenia for this review and for your support, it means the world to us We will see you again in the future."
Taylor L.
Dec 2020
Amazing! When we decided to replace our 15 year old a/c and furnace we got multiple estimates. Johnny On The Spot was the most professional, thorough, and accommodating. They delivered on everything they promised and we couldn't be happier! Thank you to their entire team!
Response from Johnny on the Spot
"You are the reason we at Johnny On The Spot do what we do. Thank you for being a loyal customer!"
Mitch A.
Nov 2020
Very professional, always cleaned up any mess and crew knew exactly what to when removing existing heating and cooling systems.
Response from Johnny on the Spot
"Thank you, Mitch! We appreciate you writing this review!"
Cahill A.
Oct 2020
Everyone at this company are extremely professional. They are very personable and give you all the information about what they are doing. I would highly recommend them
Response from Johnny on the Spot
"Thank you for taking the time to share your experience with the community!"
Rene A.
Sep 2020
They are truly professionals who cares about completing the job in an outstanding manner. Not only that, in this COVID environment, they wear mask when in contact with them. I personally, highly recommend them to everyone. The job they did today was to honor the warranty they promised and Iâ m so happy with the outcome.
Response from Johnny on the Spot
"Thank you, Rene, for this awesome feedback!"
Donna M.
Sep 2020
Very professional people. I am very happy with them, since I have seen people come out for quotes and did not know how to give a quote Some did not even look at the air conditioner
Response from Johnny on the Spot
"Thank you, Donna, for this great review!"
Zach B.
Jun 2020
My experience with Johnny on the spot was outstanding! They were able to come give me an estimate within 24 hours of contacting them. Jose showed up within the scheduled window, took a look at things, asked what I was interested in, and provided me with quotes. I told him that my wife and I would discuss them and get back with him. We decided the night of getting the quote that we wanted Johnny on the Spot to take care of replacing our Furnace and Air Conditioner. I let him know via text and he told me that he would have an answer to my other question the next morning. He called me this morning with the answer to my question and also asked if I wanted the install done today! We were available and told him that would work great. He said the install team was going to load things up and would be at my house around 9 (less than 45 minutes from then). Nate and two other gentlemen that were helping him showed up shortly after 9 and got to work. They took care to protect the front entry way and the washer and dryer as the access to the attic is in the laundry room, and were very quiet throughout the entire install. If I hadn't heard their drills everyone and then I would have forgotten they were here. My wife and I are extremely happy with how the install went and with what we got for our money. I have no hesitation in contacting Johnny on the spot for any future HVAC work I might need.
Response from Johnny on the Spot
"Awesome review, Zach! Thank you so much for taking the time to write this!"
Pamela S.
Nov 2019
My Heating and A/C units were over 20 years old and I did not expect them to last forever. At the same time, I wanted to choose when I would replace the system, rather than be under the gun one August when the temperature was well over 100 degrees. I contacted several HVAC companies and listened to their presentations. I committed to each one that I would be making a decision and targeting October for the installation. Not only was Johnny on the Spot the best price for the best system, they did not try to over sell what I needed and they were the only ones who stayed in touch with me until I made a decision. The day of installation, the installation crew showed up on time and finished early. They were very respectful of my property and cleaned up after themselves. After the installation, they called to schedule the drywall repair company to make repairs. They also scheduled the inspector to certify everything was installed correctly. Yesterday, the inspector showed up and gave me the seal of approval. He said that I chose the best manufacturer - Trane - and predicted I would lower my power bill as well as get years of good reliable service from my system. I would highly recommend this company and what they have to offer. In today's market, it is very difficult to get great service and the option of working with a company that follows through with their commitments. Very easy and satisfying transaction.
Response from Johnny on the Spot
"Thank you so much, Pamela! I can't thank you enough for this amazing review!"
Joyce O.
Jan 2018
Jose did a great job cleaning my air ducts.
Response from Johnny on the Spot
"Thank you very much!"
Frank B.
Jan 2018
Their was another H.V.AC. company offering lower rates than this company, so I think the rate was high when you compare rates, although the only way to tell if one is better than the other is to hire both, but that was not feasible.
Response from Johnny on the Spot
"We truly appreciate your feedback. Thank you!"
Mary M.
Jan 2018
This was a general inspection of our 20 yo HVAC system. The Tech Joel was very knowledgeable and professional. He patiently explained what he was doing and what he found. Reasonable estimate for new unit.
Response from Johnny on the Spot
"Thank you Mary!"
Licensing
State Contractor License Requirements
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FAQ
Johnny on the Spot is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Johnny on the Spot accepts the following forms of payment: CreditCard
Yes, Johnny on the Spot offers free project estimates.
No, Johnny on the Spot does not offer eco-friendly accreditations.
No, Johnny on the Spot does not offer a senior discount.
No, Johnny on the Spot does not offer emergency services.
Yes, Johnny on the Spot offers warranties.