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Geek Squad - Best Buy

TV Sales, Computer Sales, Appliance Sale,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%

Filter reviews by service

Showing 1-2 of 2 reviews
David D.
Jun 2018
1.0
TV Sales
Called Home Advisors to get a 48" range hood installed and was handed off to Best Buys Geek Squad. Told they would be here on Monday. Later they rescheduled to Wednesday, so I took the day off to assist with the install. On Wednesday, Marty called to say he was on the way and I said, the operator said you would be sending two guys and he said no, it was only one. I told him it was a large, heavy range hood and would take at least two guys. He said, okay I have two guys and we are on the way. He then called back and asked where I had purchased the range hood and I told him - and he said they only install items purchased from Best Buys, Good Bye. Contacted Home Advisors again to find another installer, specifically requesting not to be sent to Geek Squad. Again I was sent to Geek Squad. The guy receiving my call assured me the installer was wrong and Geek Squad will do the install, put me in the endless phone loop and once again the installers said they do not install items not purchased at Best Buys unless you have a special tech support package. Put me in another endless phone loop to get my payment back and after ten minutes the recorded voice asked me what I was holding for and hung up. I then called Angies List to find an installer and Angies List directed me to the same freakin' Geek Squad. Do not deal with them. They are totally confused and will waste your life, Angies List must quit referring people to them, they will not install unless you bought it from Best Buys or have a Super Tech Support package.

Nancy F.
Dec 2011
5.0
TV Sales
Yes, I recommend this pro
$2,000
It was like $80 for them to come out and they brought the televisions with them. They came with a year warranty. They were on time.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.0 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.