About us
Euflooria (The Showroom), and Entourage (The Installation Company) has made it possible to come together and include a showroom for our customers. We are still a family owned business. We have a small number of employees, and that is the reason why we stay dedicated to our customers. Every job counts for us... whether it is big or small. Our independent installers have been with us for several years. Everyone is background checked, and has no records of any kind with the law. We are licensed, bonded and insured. (License # 0079693, License #0074205, License #0076088, License #0076386) with Insurance of a $2,000,000 Policy. All of our estimates are presented to our customers on a formal estimate sheet, and you can trust the fact that our numbers never change, once the job is estimated. If you would like to receive that customer service that you so well deserve, please give us a call, and let us be the flooring company for you! Additional Contact Number: Anthony Herlihy (President) 702-280-1593 & James Sooley (Store Manager) 702-496-9127
Business highlights
Services we offer
Hardwood, Laminate, Carpet, Tile, and Vinyl for Sale and Install.
Services we don't offer
Carpet Cleaning, Grout Cleaning, or Refinishing of Hardwood Flooring.
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- PayPal
- Check
- Visa
- Discover
- MasterCard
- 21
Assorted photos uploaded by Entourage - Euflooria
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
92% | ||
4% | ||
3% | ||
0% | ||
1% |
Filter reviews by service
"Thank you for trusting my company to perform the work in your kitchen. I loved the design, and thought it went well with the house decor! Please enjoy your brand new backsplash!!"
"I appreciate the fact that you trusted my company to install the different products in your home. Working hand in hand with a designer can be very helpful for the clients themselves as well. We will be here and ready for the next project you have for us. Please enjoy your brand new floors!!"
"Thank you so much for the review! When it comes to remodeling showers, I will continue to ONLY use one installer. Saul has been with me for over 10 years, and his attention to detail is absolutely impeccable! I love to help design different ideas, and Saul makes it possible for the customer. Please enjoy your brand new shower!!"
"I am glad that everything came out to your full expectations. We strive to make sure that we are the company you call for repeat business! Word of mouth, and repeat business is what my company was originally based on, and I find it more important than ever nowadays. Please enjoy your brand new flooring!!"
"It truly can be difficult to let a customer know that the subfloor needs to be leveled to fall under manufacturer guidelines for warranties. I appreciate you understanding that we want to do everything correctly to keep your warranty in place for the length of the flooring. It was a pleasure performing this work in your home, and you were VERY kind to all of my installers. I can't ask for much more as a valued client. Please enjoy your brand new flooring!!"
"I appreciate you having the confidence in knowing that I wouldn’t let you down. Sometimes, when there is a warranty issue that needs to be addressed, there are steps that must be done. You allowed me the time to make sure you were fully satisfied, and that’s all I could’ve asked for. Thank you again for being a valued customer!!! Please enjoy your brand new flooring!!"
"Thank you for your repeat business! There’s nothing better than the feeling of a customer calling you back to do another project in the house. As always, I had the same crew out there That performed your job three years ago, and very pleased to see the exact same outcome! Thank you and enjoy your brand new flooring!"
"Thank you for allowing us to perform your flooring job. We appreciate your communication, and understanding about the job. If you need anything in the future, dont hesitate to call. Please enjoy your brand new flooring!"
"Thank you for choosing my comapny. I appreciate all of your pateince, and very glad we were able to get all of that taken care of. I will be ready for you in the future. Please enjoy your brand new flooring!"
"I am extremely sorry that you felt this way about me. It is not in my best business interest to leave customers hanging out to dry. Clearly we did email back and forth for about a month with all of the changes you had requested. I can not control the cell phone situation, but I can assure you that I didn't just hang up on you. Just to clarify a couple of things... you mentioned that I did not want to honor my coupon I had listed on Angieslist. From the first time I estimated your job, the coupon was never mentioned or even considered. On the coupon, it clearly says that it must be used for customers who are purchasing "Product & Labor together". You had originally told me that you were supplying the tile, and I was just doing the labor. Then the next week, you said you would supply the baseboards, and again, I would just be doing the labor. That's does not comply with the restrictions of the coupon, therefore, I did not ever think the coupon was be used or thought about. I never once implied usage or other options when it came to the coupon either. I am sorry that I was not able to help you out with your flooring project, and am saddened with the score that I received from you. This is why I am loyal to Angieslist... I appreciate any and all feedback I get from my customers. I take the great and the bad seriously and make adjustments from there. This has taught me to be EXTRA clear when it comes to the coupon usage, and make sure there are no misunderstanding. Please accept my apologies, and should you need me in the future, I will still be here for you. Sincerely, Anthony Herlihy Euflooria, President"
"I am very happy that we were able to take care of your repair when other stores turned the repair down. Sometimes you have to put yourself in the customers shoes and realize that everyone needs help at some point. The problem with doing repairs, is sometimes it doesn't fix the situation then the customer feels that you made it worse... with that being said, that is why other stores don't do repairs. I am very confidant with my installers that we are able to make the situation a lot better by the time we get done. Thank you for trusting my company, and please let me know if there is something I can help you with in the future."
"I am very happy that we were able to take care of your repair when other stores turned the repair down. Sometimes you have to put yourself in the customers shoes and realize that everyone needs help at some point. The problem with doing repairs, is sometimes it doesn't fix the situation then the customer feels that you made it worse... with that being said, that is why other stores don't do repairs. I am very confidant with my installers that we are able to make the situation a lot better by the time we get done. Thank you for trusting my company, and please let me know if there is something I can help you with in the future."
"Thank you for allowing us to do the patio work at your residence. It was a pleasure working with you. Please call me if you need anything in the future."
"I very much appreciate when a customer takes the time to leave a feedback that allows other potential customer to understand how we work. Ultimately, you are my customer and need to understand what YOU want & need, not what a salesman just wants to sell you. I am in the business to have all of my customers as future customers again. There is nothing more satisfying then a customer calling me 2-3 years later to do another house for them! Thank you for your continued business, and please enjoy your brand new flooring!"
"I am very happy that we were able to take care of your repair when other stores turned the repair down. Sometimes you have to put yourself in the customers shoes and realize that everyone needs help at some point. The problem with doing repairs, is that sometimes if doesn't fix the situation then the customer feels that you made it worse... with that being said, that is why other stores don't do the repairs. I am very confidant with my installers that we are able to make the situation a lot better by the time we get done. Thank you for trusting my company, and please let me know if there is something I can help you with in the future."
"When a customer takes the time to call my company out of all of my competition, I want to be there for them! On these repair situations that other companies don't want to handle, I just have my customers pay my guys direct. It makes the customer happy, and takes care of my guys pay for the day. I am glad that we were able to help, and I appreciate you very much!"
"When a customer takes the time to call my company out of all of my competition, I want to be there for them! On these repair situations that other companies don't want to handle, I just have my customers pay my guys direct. It makes the customer happy, and takes care of my guys pay for the day. I am glad that we were able to help, and I appreciate you very much!"
"Thank you for an easy and seamless installation. I am glad we were able to get you taken care of in a timely manner, and the end result is what you were looking for. Please contact us anytime, and we will be there for you. Please enjoy your brand new baseboards!!"
Licensing
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