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Durakool Patio Covers & Sunrooms, Inc.
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install, Concrete Foundation - Install,
About us
Serving Las Vegas for more than 5 decades, Durakool Patio Covers & Sunrooms is locally owned and operated. Since 1964, we've built our reputation on the highest quality of service and the best materials available in the industry.
Business highlights
Emergency services offered
61 years of experience
Services we offer
Awnings, Durakool Patio Covers & Sunrooms offers a wide range of products and services related to home improvement, Entryway Covers and Carports. We are also one of the largest providers of Patio Enclosures, Lattice, Pergolas, Sunrooms, and Screened-in Porches in the Las Vegas Valley. We service both Residential and Commercial accounts., specifically dealing with high-end aluminum products. We specialize in Patio Covers
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.736 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 3% | ||
| 3% | ||
| 3% |
Showing 1-25 of 36 reviews
Tyler W.
Sep 2017
The cover looks great, nice material, alumawood is very nice and sturdy and no painting to do forever vs a wood patio that you have to maintain constantly, this was the third one I had this company build for me on my new home. Sharon and Valerie were great to work with, very pleasant and kept me in the loop as to day of installation. Highly recommend this company if you are looking for a solid patio cover that you don't have to paint ever and will with stand over 100 mph winds. The price was very reasonable and it included the concrete stump and installation of the concrete slab..
Response from Durakool Patio Covers & Sunrooms, Inc.
"Mr. [Member Name Removed], thank you for your positive feedback. I will let Sharon, Val, and the installer know how pleased you are. We have been in business for 50+ years and our employees work extremely hard to ensure our customers receive the BEST "Customer Service" from the signing of the contract to the installation of the. patio cover. It is a testament to people like you who keep coming back to us."
Cecilia H.
Aug 2017
After a long wait they finally do it so everything is ok now thanks u
Response from Durakool Patio Covers & Sunrooms, Inc.
"Thank you Mrs. [Member Name Removed]. We apologize that this took a little while but we are glad everything worked out and you are happy with the repair."
Cecilia H.
Aug 2017
I'm trying to call them a lot of times keep on saying will call u back no response
Response from Durakool Patio Covers & Sunrooms, Inc.
"While we are sorry Mrs. [Member Name Removed] chose to rate us so low, we went out to her house on two separate occasions to fix her cover. Unfortunately, most homeowners do not realize they have a problem with their roof until we attach a patio cover to their eave as we did for this customer. While her leak had nothing to do with our patio cover, our Installer took photos to show Mrs. [Member Name Removed] the issues with the roof and he took the time to fill in her roof gap with additional caulking, as best as he could."
Richard P.
Aug 2017
Excellent. Chris came as scheduled for our initial estimate and proposal. What we wanted (a cantilevered carport) was too expensive so we refined our expectations and Chris came back out and gave us a revised estimate. We went with the Elitewood Insulated Patio cover. Dura-Kool took care of the permits and the job started as scheduled. Installation took two days and went very well. They even matched the color of our house paint so the carport blends in very well. My only complaint was the installers left bits of aluminum and some screws on the driveway. That could have been a problem if I had not sweep and vacuumed the driveway before parking on it.
Response from Durakool Patio Covers & Sunrooms, Inc.
"Mr. [Member Name Removed], I am sorry our installer did not meet your expectations with clean up and we certainly would have had someone come back and do a more thorough clean up if we had known. I appreciate you cleaning up the left over shavings. In our line of work with aluminum some cutting does need to take place in the backyard which is where the metal slivers came from. We do our best to take precautions to minimize the mess but it sometimes happens. If there is anything we can do for you please don't hesitate to contact us."
Robert S.
Jan 2017
unknown
Response from Durakool Patio Covers & Sunrooms, Inc.
"Thank you Mr. [Member Name Removed] for your kind words. We are glad we are the type of company you keep coming back to for your projects."
Maria B.
Nov 2016
They guy did it alone, he was clean, professional, and did a great job.
Response from Durakool Patio Covers & Sunrooms, Inc.
"Thank you for your positive feedback. Your installer has been with our company for over 25 years and we are proud to have him. I will pass on the "great" words to him."
MARIE K.
May 2016
The installer, Luis, performed the job in a day and came back the next day for the privacy fence. Everyone was courteous and response
Response from Durakool Patio Covers & Sunrooms, Inc.
"Thank you for your positive response and being part of the Dura-Kool family."
Lyndell M.
Mar 2016
unknown
Response from Durakool Patio Covers & Sunrooms, Inc.
"[Member Name Removed], thank you for your positive feedback. We are glad you are enjoying the lattice patio cover we put up for you. Cole Frick, President."
BETTY M.
Jan 2016
BACK IN 1983 I HAD DURA-KOOL INSTALL A PATIO COVER FOR MY NEW HOME. THEIR INSTALLATION AND QUALITY SPEAKS FOR ITS SELF. THE COVER HAS LASTED FOR 32 YRS & STILL IN VERY GOOD CONDITION. I ONLY WANTED A NEW COVER TO UPDATE WHAT I HAVE. THE ONLY PROBLEM IS IT WAS SLIGHTLY LEAKING DOWN THE WALL OF THE HOUSE IN SEVERAL PLACES. I DECIDED TO HOLD OFF UNTIL I HAVE ENOUGH MONEY TO GET THE NEW COVER.(I'M 73 ON A FIX INCOME AND NO ONE ELSE TO HELP WITH TO THE COST.) DURA-KOOL SENT SOMEONE OUT TO CAULK THE ENTIRE LENGTH AND DID AN EXCELLENT JOB. WHEN I HAVE THE MONEY I WILL HAVE DURA-KOOL INSTALL THE COVER.
Response from Durakool Patio Covers & Sunrooms, Inc.
"Thank you for the positive feedback [Member Name Removed] and I hope we can help you in the near future. Cole"
PAUL E.
Dec 2015
unknown
Response from Durakool Patio Covers & Sunrooms, Inc.
"Thank you for the positive review [Member Name Removed], always nice to hear from a happy customer."
Shirley B.
Oct 2015
Originally, the sales representative was very pleasant and helpful. He also made a second visit to my home when I called as I had concerns about the workers, their work and work practices.
The team leader of the trio of young workers installing the patio cover was knowledgeable but, overall, the workers were unprofessional, unreliable and were not safety conscious.
The stucco repairman was very professional, reliable and knowledgeable in the area of construction tear down and rebuild.
The deadline for completion of this project was not met. Upon deducting the 10% discount, as agreed upon and written on my contract, from my final payment, I received unprofessional text messages from the sales representative.
In the end, the patio cover looks great!
Response from Durakool Patio Covers & Sunrooms, Inc.
"While we are sorry Ms. [Member Name Removed] chose to rate us so negatively, DuraKool does stand behind all that happened during the course of the job. Ms. [Member Name Removed] is correct that a 10% discount was to be given if we were not done by a certain date, (a provision we made because of a pool contractor that was dishonest to her and made her apprehensive of doing other work on her home) and we were not done by the date that was established. However, it was not because we didn't try or were not prompt on doing her job. To the contrary, we started her job much sooner then most jobs, unfortunately the job had many unforeseen issues that related to work that was done prior to us starting our job by another contractor, issues that could not be seen until the job had been started. Because of this we ended up doing extra work and repairs without any additional fees to Ms. [Member Name Removed]. When it came time to pay Ms. [Member Name Removed] mailed us a check for the balance due minus the 10%, without any conversation with us at all. Since Ms. [Member Name Removed] only spoke to us by text, we text her to see why she left the 10% off and she informed us it was because it didn't meet the deadline, even though there was extra work and no extra charges. We informed Ms. [Member Name Removed] that we disagreed that the 10% should be deducted but that we would honor our agreement and reduce the price. Again we are very sorry Ms. [Member Name Removed] felt that such a negative review was needed, but we stand behind our actions and are very happy that her patio cover turned out so beautiful."
Mary M.
Sep 2015
unknown
Response from Durakool Patio Covers & Sunrooms, Inc.
"Thank you for the positive review [Member Name Removed]. We appreciate your business and please let us know if we can do anything for you in the future."
Amy G.
Jul 2015
The enclosed patio does not have insulation, which is necessary for the weather. When I called to inquire about putting insulation on the roof, they explained that this is impossible for them to do, and that in order to put insulation in the structure, they would have to tear it completely down and build a new one, priced at $35k.
Response from Durakool Patio Covers & Sunrooms, Inc.
"We are extremely sorry we were unable to help Mr. & Mrs. [Member Name Removed] with the patio enclosure they were hoping to do on their home. We do our best to keep our prices in line with other companies and make them a fair representation of the services we provide, however sometimes those prices are higher then what the customer would like them to be. We always have, and will continue in the future, to do our best to make products that fit into all price ranges."
Terri T.
Jun 2015
Never got beyond the estimate. I want a written outline of what I would be paying for and did not get that.
Response from Durakool Patio Covers & Sunrooms, Inc.
"Ms. [Member Name Removed], we are very sorry the sales rep never got back to you with a written estimate. If you are still interested please give us a call and I will be happy to send someone over who can give you a written estimate for your project."
Alex P.
Jun 2015
Came for estimate after 2 time re-scheduled. Not even measured anything.
Took home made sketch and left. Quote came more expensive from any
another contractors.
Took home made sketch and left. Quote came more expensive from any
another contractors.
Response from Durakool Patio Covers & Sunrooms, Inc.
"Mr. [Member Name Removed], we are sorry for having to reschedule appointments. I'm not sure why that happened, but I do know it's not our standard practice but sometimes things happen that are out of our control. Again I am sorry though. As for the price being higher then other companies, that is because our product is much different/better then other companies. Apparently the sales rep did not do a good job of conveying that information to you and for that I am sorry, but we do our best to keep our prices as low and consistent as possible."
William M.
May 2015
unknown
Response from Durakool Patio Covers & Sunrooms, Inc.
"Mr. [Member Name Removed], thank you very much for your business and I am very glad you are happy with your finished product. We care deeply about our customers and we are disappointed you didn't have a great experience with our sales rep. We [Member Name Removed] take your feedback and do our best to improve our customer interaction experience."
Timothy H.
Mar 2015
Great
Timothy H.
Mar 2015
They showed up on time, did a great job very efficiently and left me very satisfied.
Julie L.
Jul 2014
We hired Dura-Kool three years ago to put up a patio cover on our main patio area. They did a terrific job, including rainspouts and provision for fans in the future. We hired them again to put up a smaller patio cover outside our bedroom, and again a superb job. In the future, we plan to have them come back again to build a lattice cover connecting the two patios. Their professionalism, craftsmanship, and esthetics in the design of the patio covers exceeded our expectations.
Brittany B.
Jun 2014
We did not end up using Dura-Kool for our patio covers (we needed two) mostly because when we questioned a lot about the warranty and what was covered, we were told a few different things by the sales guy and by the person we saw when we visited the showroom. It made me feel not so sure about what would happen if I actually needed to use the warranty. Also, the sales person who came to my home did not have the depth of knowledge about code requirements as the couple other sales people from different companies did who came out to out home. We needed to go with a company who was sure of the answers and estimate they were giving us from the beginning, not waiting for the engineers to decide what could and couldn't happen.
DENNIS Y.
Jun 2014
unknown
STEPHEN S.
May 2014
They were extremely pushy and tried to overcharge me for their products. They also called me back after I cancelled the service.
Patricia S.
May 2014
.
Teresa K.
Apr 2014
unknown
Brent M.
Apr 2014
I interviewed three patio cover contractors and decided to award the bid to Dura-Kool. Although the other contractors' bid were a few hundred dollars lower for the exact same product, what sold me was the professionalism that Cole Frick (the President) provided when he came to my home and the overall reputation and longevity of Dura-Kool in the area. Within two days after I signed the contract I was provided the necessary documentation (design plans and permit) by his office staff via e-mail to submit to my HOA for approval. Soon thereafter I was contacted by the workers to schedule the installation a week later. The patio cover was completed within half a day and passed final inspection two days later without any issues. Needless to say, I am completely satisfied from start to finish and the patio cover looks great.
Licensing
State Contractor License Requirements
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FAQ
Durakool Patio Covers & Sunrooms, Inc. is currently rated 4.7 overall out of 5.
Durakool Patio Covers & Sunrooms, Inc. accepts the following forms of payment: CreditCard
Yes, Durakool Patio Covers & Sunrooms, Inc. offers free project estimates.
No, Durakool Patio Covers & Sunrooms, Inc. does not offer eco-friendly accreditations.
No, Durakool Patio Covers & Sunrooms, Inc. does not offer a senior discount.
Yes, Durakool Patio Covers & Sunrooms, Inc. offers emergency services.
No, Durakool Patio Covers & Sunrooms, Inc. does not offer warranties.