
About us
Welcome to Devon&Friends Moving Company, where professionalism meets personalized service. Please call for a FREE SAME DAY QUOTE! (510) 485 3226 Founded by Devon Banks, a local entrepreneur, at the age of 23 in 2022, our team consists solely of trusted family friends, ensuring exceptional customer care. Renowned for our meticulous attention to detail and competitive pricing, we invite you to peruse our glowing reviews for assurance. Thank you for considering us for your moving needs!
Business highlights
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
2% | ||
0% | ||
2% | ||
7% |
"Hi [Member Name Removed], Thank you so much for the 5-star review and for highlighting the efficiency and kindness of our team! We truly appreciate your feedback. We understand that pricing can be a concern, and we strive to provide the best value for the quality of service we offer. We're always looking for ways to improve and make our services more affordable while maintaining high standards. If you have any further suggestions or questions, feel free to reach out. We'd love to assist you again in the future!"
"Hi [Member Name Removed], Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team always strives to provide clear communication and handle your belongings with care. We look forward to assisting you again in the future!"
"Thank you so much, [Member Name Removed], for your wonderful 5-star review! We’re thrilled to hear that Kevin and Shaun provided quick, careful, and helpful service. It’s always our goal to meet any special requests and ensure a smooth moving experience. We appreciate your trust in Devon&Friends Moving Company and look forward to serving you again in the future!"
"Thank you so much for your kind words! We're thrilled to hear that Kevin and Aiden provided you with such a positive experience. It's great to know they handled your belongings with care and made a connection with your family and furry friends. We appreciate your trust in us and look forward to serving you again in the future!"
"Thank you so much for your wonderful feedback! We're delighted to hear that Donald and Kevin provided such excellent service. We take pride in our team's professionalism and care, and it's fantastic to know they made such a positive impression. Your recommendation means a lot to us, and we look forward to the opportunity to serve you again in the future."
"We appreciate your feedback and take all customer concerns very seriously. We have thoroughly reviewed your comments, and we sincerely apologize for any inconvenience you experienced. However, we must address that most of the claims you made do not align with our findings. The only accurate issue was the smoking of cigarettes outside your house, which we agree was inappropriate and have addressed with our team. Regarding the other issues you mentioned, such as rudeness, damage to your items, inappropriate conversations, unauthorized charges, and poor service, our investigation has not found supporting evidence. Our team follows strict protocols to ensure professional conduct and quality service. We are committed to maintaining high standards and would like to understand more about your experience to ensure any valid concerns are resolved. Please contact us directly at to discuss this further. Thank you for bringing this to our attention."
"Thank you, [Member Name Removed]! We're glad to hear that our team was efficient and handled your move with great care. We appreciate your feedback."
"Hello [Member Name Removed], We are very sorry to hear about your experience. We apologize if any of our movers were rude and if any of your items are missing, as we strive to maintain the highest standards of professionalism and integrity. However, we would like to clarify a few points. While we understand your concerns, we noticed that your full bill was not paid, even though we provided you with a discount and complimentary boxes. We also reached out to you for payment, but it was declined. Additionally, we offered to replace the missing clothing, but this offer was not accepted. We hope to have the opportunity to serve you better in the future and address any concerns you may have. Thank you for your feedback."
"Thank you so much for your wonderful review! We're thrilled to hear that everything was handled professionally and to your satisfaction. We appreciate your business and look forward to assisting you again in the future."
"Thank you for your feedback [Member Name Removed] ! Call anytime! Thank you for your continued trust and for the excellent review, [Member Name Removed]. We're delighted to hear that you were happy with our service again. Feel free to call anytime you need assistance."
"Thank you for your feedback!"
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were pleased with our services, especially with the care we took in handling your family heirloom and all your furniture. It was a pleasure to assist you with your move, and we appreciate your recommendation. Please don't hesitate to reach out if you need assistance in the future!"
"Thank you for your review! We appreciate your feedback :)"
"Thank you [Member Name Removed]! We appreciate your honest feedback!"
"It was a pleasure thank you for having us!"
"Thank you so much for your positive feedback! We're thrilled to hear you had a great experience. We look forward to working with you again when you get your new house. Your recommendations mean a lot to us!"
"Thank you for your feedback, and we appreciate your understanding. We're glad to hear you'd like to retract your previous review. Thank you for your updated thoughts."
"We regret the inconvenience caused by the unforeseen breakdown of our truck. We had notified you two weeks prior to your scheduled move date to ensure you had ample time to make alternative arrangements. We also offered to provide labor assistance if you rented a truck. Unfortunately, our conversation ended abruptly before we could discuss your preferred method for refunding your deposit. However, as soon as you requested it the following day, we promptly processed the refund. There was no intention of misleading or scamming you, and your deposit was returned in a timely manner. We understand your frustration and have taken your feedback to heart. We sincerely apologize for any inconvenience you experienced, and we hope you can find another company that better suits your needs."
"Thank you for your review! We appreciate it."
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jeremy and his partner provided such efficient and professional service. Your satisfaction is our priority, and we're here for any future moves or assistance you may need. We appreciate your business!"
"We're truly sorry to hear about your experience with our moving company, Devon & Friends. Your feedback is incredibly important to us, and we appreciate you taking the time to share your concerns. First and foremost, we want to sincerely apologize for the inconveniences you faced during your move. We understand that the initial agreement and communication breakdowns were frustrating, and we take full responsibility for those lapses in service. Regarding the pricing discrepancy and the broken TV, we are actively looking into these issues. It's our intention to resolve them as swiftly and fairly as possible. We want to assure you that your satisfaction is our top priority, and we're committed to addressing your concerns promptly. We understand the importance of effective communication and delivering on our promises. Rest assured that we are taking steps to improve our processes to ensure this does not happen again in the future. Your feedback serves as a valuable lesson for us, and we're committed to making things right. Please expect a follow-up from our team shortly to discuss how we can best resolve the situation. Once again, we apologize for any inconvenience you've experienced and thank you for bringing this to our attention. We value your business and are dedicated to providing a better moving experience in the future. Sincerely, Devon & Friends Moving Company"
"Thank you for your review it was a pleasure doing business with you!"
Licensing
State Contractor License Requirements
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