The people from Del H Contractors were complete professionals in every way. The first person I dealt with was Michael, their designer. He looked at my project, discussed what I wanted and offered ideas and suggestions I hadn't thought of, even though I had been planning the bathroom conversion for several years. There was no hard pressure sales. He e-mailed me a line item estimate for the work within two days. I was told how soon they could start and approx. how long the job would take. I was assured that once my project was started they would work until it was finished, except for the crews regular days off. And I was told exactly what I would need to provide, namely things that were a matter of personal preference like tile, faucets, shower heads, grab bars, etc. The boss, Beto, brought the crew in on the first day, put down long canvas drop cloths, got the demo started and went over the project with me. He made sure he understood what I wanted, and discussed the process with me, so I would understand what was going to happen. He apologized for the dirt,dust, and noise but I expected it. During the next days, I was consulted about the placement of fixtures, and how I wanted the various elements of the new shower to function. I stood in the space and they measured where the grab bars should be for my height, and then made sure extra 2X4 studding was placed in those areas. The corner bench was built to my comfort height, and overhead heating, with fan and light was built in so the space would be toasty warm. Then after all the extensive plumbing, and electrical was done, and the shower was water proofed and tight, they started the tile work. I will just say here that the vision I had for the tile was not simple. Two contractors I interviewed ran for the hills screaming. Del H Contractors put Joel on the job, and he is an artist. Straight set, staggered set, diagonal set, decorative strips, mosaic, it was all there, and all done beautifully. Every time I stuck my head in for a peek, it took my breath away. So bottom line here is I LOVE MY NEW BATHROOM. Del H Contractors did everything they said they would do. They started when they said, workers showed up every day on time and worked hard, some days as much a ten hours. Most days they didn't even stop for lunch, though I thought they should. The boss stopped by every day to check on the progress, and stayed to work one day when he thought they were a little behind his schedule. Beto always checked in with me to make sure all was well and answer any questions I had, no matter how trivial. So every one, my opinion of Del H Contractors is that they are reliable, honest, and hard working. They want to please their customers, and will do the job right. If Beto or Michael tells you they will do something, they mean it, one hundred percent.