Creative Pool Design

I contacted the company though the phonebook, also had look at their web site. He came on time. He told me he wanted at the deep area of the pool build the slide, because the waterfall. I said no, I got little kids, I don't want it at the deep area afraid they got drown. Then he said OK at the other side of the pool. He gave me 5 years of warranty. The job takes about a week finished. We put water in the pool. Find out little too close the steps, and one of the pipe open on the ground. I called him close the pipe and off the ground I don't want dirt and bugs go in. The workers did it. But the workers didn't get their pay on time, he told them job wasn't finish. In 1-2 month the paint start to peel I call him need to repaint. They painted over the old one but looks OK. Now a year later, the paint start to peel and fade. I called he more then 10 times over a month. The wife answers always said "He's busy now, I'll let him know." But he never try to call me, his office always at different locations.