Compudoc Computer Repair
About us
Winner of the 2013 and 2014 Angie's List super service award! Imagine for a second, a computer repair shop that was not all about making the most money they can. A TRULY honest computer repair shop that cares only about making their customers happy, with a small group of handpicked technicians that LOVE what they do.That's us: Compudoc. Established in 1995 out of a small condo, Compudoc has grown over the past 20 years to have multiple commercial locations that we own on major Las Vegas roads. Having your computer go down, no matter who you are is always frustrating, when you need somebody to fix it or evaluate your best options, call us. You WILL talk to the most skilled technicians in the valley that will give you the correct information and solution for your unique situation the FIRST TIME, AND continue to support you after the work is done. If you think customer service, integrity, and quality is everything, come to Compudoc. We will NOT look down on you for your lack of knowledge like other geeks. You will NEVER be sold a part you don't need, or told that repairs were done that were really not. You will be treated fairly and respectfully within our doors. Gareth Spicer (owner).
Business highlights
30 years of experience
Services we offer
Computer Repair, Laptop Repair, Mobile Onsite Repair, Virus Removal
Accepted Payment Methods
- CreditCard
Reviews
4.5240 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 10% | ||
| 6% | ||
| 3% | ||
| 5% |
Showing 1-25 of 240 reviews
Catherine S.
Aug 2019
These guys are great....did a lot of work for an incredibly fare fee. If you have a computer issue this is the group to call.
M J.
Jan 2018
CompuDoc Yelp Review Unfortunately it is with great regret that I am writing a unfavorable review for CompuDoc as I once thought this was the best computer repair company in the valley and have referred many of my friends, colleagues and family members here for service. I had a terrible experience with taking in an external hard drive to be fixed simply because the port for the usb connector was jammed. I took it in knowing that there was NOTHING ELSE WRONG with it whatsoever. When I brought it in, I asked for Gareth and told his technician Matt that my husband and I was used to dealing with Gareth so I wanted to wait until he came in to work on the hard drive but he insisted that I go ahead and leave it with him or he wasn’t sure when I’d ever catch Gareth in the office. So I did. A day or so later, Matt called and left a message on my voicemail telling me that he could see 18 gigs of data which included videos, pictures and various, random files. I immediately called him back and he told him that if I wanted him to fix it, it would be a quick and easy job because the hard drive was definitely not damaged and all he had to do was order a new casing for the motherboard and transfer mine over to the new one. Since I was so adamant about still wanting Gareth to do the job, Matt assured me that he would back up all my data onto their system before opening up and transferring any of my data to the new casing. I pleaded with him to take good care of it and told him I’d really rather just wait to see Gareth because he had saved data from my husband’s computer once before and this time was extra special because my husband had recently been killed and I knew that the flash drive had precious, priceless pictures, videos and memories, including some of his music files that I was so afraid of losing. I was called in about a week later by Matt, who told me everything went well and the casing he ordered was in so I could pick up my new hard drive whenever I wanted. Unfortunately, while waiting in the Jones office for him to release it to me, he began having trouble with pulling up the files and told me he forgot to backup the data! I stood there with gut wrenching devastation for what seemed like forever, until he said the dreadful words...”Everything has been lost”! I asked, right then and there, for him to call Gareth. He said Gareth was unavailable and he wasn’t sure when Gareth would ever be in the office since he rarely was anymore. So I left my number and asked him to have Gareth call me. A week went by, then two weeks, then over a month and I still hadn’t received a phone call from Gareth. So on December 22nd, I stopped by the Jones store again and this time Matt was abrupt and rude in nature and told me there was nothing anyone was going to do for me at all. I then requested that he call Gareth on spot while I was standing there. He did and once Gareth was on the line, Matt handed me his phone. I talked very briefly with Gareth and expressed my concern and desire to talk to him in private. He told me to hand Matt back the phone and to leave my number so he could call me later because he was just about to travel for the holidays on a road trip. To make this long story short, I never received a respectful phone call from Gareth, the Owner, No one EVER apologized for losing my data and damaging my hard drive and to top it all off, when I went back to ask for my property, I was threatened, harassed and told they’d call the police on me for trespassing just because I wanted someone to have an ounce of compassion for their error and dishonesty. I am severely saddened by the loss of my memories of my family that I will never get back. This place is NOT THE SAME as it once was. DO NOT TRUST THEM!!
Val K.
Jun 2017
Matt is always helpful in fixing my problems and have requested his services several times and have nothing but great things to say about him and his professionalism. I will be hiring him again I'm sure! Thank you Matt
LaDonna F.
Feb 2017
Service Tech was very knowledgeable and professional.
James R.
Sep 2016
Very well. Done earlier than promised, right on price
Judy L.
Jun 2016
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Connie L.
Mar 2016
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Robert G.
Mar 2016
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Herbert W.
Feb 2016
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MaryRita S.
Jan 2016
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Elizabeth R.
Dec 2015
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Richard S.
Dec 2015
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LES K.
Dec 2015
Terrible
Response from Compudoc Computer Repair
"Hello, I am the owner Gareth Spicer. We stand behind our work. Whatever problem was not solved, we will gladly take care of it for you. Please call our office 702-871-1881. Thanks. Gareth Spicer Owner"
Richard E.
Dec 2015
The service person was very knowledgeable, constantly asked me questions as needed, and wanted to make sure I was completely satisfied with what had been done to my computer before leaving.
Barbara L.
Dec 2015
It was alright. His attitude was not very positive. I just felt like I was putting him out. He did what he was supposed to do, I guess. I won't use him again. The price was good. He could have seen what the other person really wanted and related to it.
Kathryn A.
Dec 2015
unknown
Response from Compudoc Computer Repair
"Hello Im Gareth Spicer the owner. As we are a professional repair company, we must document the work that we performed for you. I would find it more suspicious if a repair person came out, did the work and wrote nothing down, and gave you no paperwork. Every professional repair company documents the work they perform for you or they should. Please rethink your review. If you have any questions you can call any of our locations and a tech will sit and answer them for you. But a low rating because we document the work performed?"
LESLIE G.
Nov 2015
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Gail S.
Nov 2015
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Gail S.
Nov 2015
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Mary B.
Nov 2015
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Arthur M.
Oct 2015
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Anthony R.
Oct 2015
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Esther W.
Oct 2015
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Dene K.
Oct 2015
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Susan M.
Oct 2015
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Response from Compudoc Computer Repair
"Im sorry the price came in higher than thought. Truth is we never know what we are getting into. Ive quoted jobs for 3 hours, and then gone out there and its a 15 minute job and charged a trip fee. Ive also told people I think I can do it in an hour and its taken 2 or 3 hours. We just dont know until we get there."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Compudoc Computer Repair is currently rated 4.5 overall out of 5.
Compudoc Computer Repair accepts the following forms of payment: CreditCard
No, Compudoc Computer Repair does not offer free project estimates.
No, Compudoc Computer Repair does not offer eco-friendly accreditations.
No, Compudoc Computer Repair does not offer a senior discount.
No, Compudoc Computer Repair does not offer emergency services.
No, Compudoc Computer Repair does not offer warranties.