Chief Septic & Sewer LLC

We had an overflow so we needed quick help. I called one day at 5 pm and they came out the next morning. Handled the job quickly, professionally. I don't think they charged extra for the quick turnaround. Wayne, the tech, is very knowledgeable, helpful, and friendly. He understood the problem immediately - a blockage in the line caused by a poorly connected and placed riser pipe in the tank. Everything one can want in a septic emergency!

Great company to deal with. They worked around my schedule and when they had a delay called me right away to explain the problem. (with an apology for the delay) Upon arrival, the worker had me show him where the tank was and open a gate for him and he handled the rest quickly and very professionally. Start to finish was well under an hour. I had dug out the cover and made sure it was cleared enough to be lifted off as that saves considerable money. Otherwise, you have to pay for a backhoe and workers to locate and dig out the cover. Our clay rich soil can act like cement and anchor the lid in place until you break the seal loose around it. If you have an extra $500 or so, or can't find anyone who knows how , or has the time to use a shovel, that actually isn't that bad. (the dig out can cost more than the price for the clean out alone though!) I will definitely use them again and highly recommend them to anyone with a septic tank. The cost was with the lid uncovered and ready to be opened and for a 1500 gallon tank.

as well as can be expected because of the location

They showed up in the time frame I was given with a back hoe and a pump truck. We discussed where the tank might be then they used a radio transmitter to find it. Dug it up, cleaned the tank, and discussed the future maintenance. The men also sprayed high pressure water up my main sewage line to clear a blockage. Great help in an old house!

On time and great information on the system

Great. Response and service was fast.

They were on time, polite and very knowledgeable. Will definitely call them again for our septic needs.

They were very good. This is the first time I had our tanks pumped, but I think they are in a good price range. They were very responsive and answered all my questions. This is the first time I've had a property with a septic tank. They  were late for my appointment, but they did call me where they had a problem. I guess they had an emergency that popped up in the neighborhood. They called to see if it would be okay to go there first. They were very good to keep me updated. There was one worker. I want to say it took an hour, maybe an hour and a half. It looked like he was never. He returned everything back to normal.

Did a great job

Went Great. I already had dug down to the septic tank lid so we wouldnt have to 3 days for city permit. Took me a couple of hours and a few blisters but when they arrived they right to it and got me flowing right away. Fast and Furious.. Excellent Job. Thank you

These guys are great. Friendly and very helpful.

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It was a good job. I have used them for a few years.

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Chief Septic was rated "A" within 10 miles of my house. I called Chief the morning my front yard
began liquifying, and three hours later Chief showed up. Technician Robert was efficient and
knowledgeable, and pumped my septic tank in record time.
My only complaint is with Angie's List. The coupon button only let me schedule an appointment the
next day, and then make me wait for a coupon from wherever they come from. At this writing, the coupon has yet to show up.
Thankfully, Technician Robert let me use the printed Angie's List web page that I used to find Chief Septic, showing that a coupon was available.
Chief gets an A-Plus from me.

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Went well.

It was Friday night when the "911" emergency arose and I was really hoping I could find someone who provided Saturday hours such that the service wouldn't be a premium cost.  Chief posted Saturday hours, great!  But even better, Darrin worked his schedule to get to us serviced Saturday morning.  His evidenced care when digging to avoid sprinklers and he was very careful with the backhoe.  All in all, I can confidently recommend Chief.  You get what you need, quick attention, job done RIGHT and good pricing.  KUDOS!