CARPETS N MORE
About us
Carpets N More has been proudly serving the people of Las Vegas for the last seven years. We offer you an incredible selection of flooring products that will compliment any style and budget and be perfect for any room in your home. Our knowledgeable sales team has over 300 years of flooring experience combined and our leadership team has been together for 30 years! We are willing to bet that our expertise and superior customer service is the key to creating our happy and loyal customers. We have four convenient locations to serve you and we take pride in providing our customers the best flooring products and services available. Whether you are looking for carpet, tile, stone, laminate, hardwood, vinyl, area rugs, granite countertops, window coverings, or garage and closet organizers, our sales associates will work closely with you to find the perfect products to meet your needs. Carpets N More is the largest floor covering retailer on the West Coast and we achieved that status through years of working hard for you! So, we want to thank you, our customers and want you to know how much we appreciate your business! Welcome to Carpets n More!
Business highlights
Services we offer
Carpet, VCT, and cabinets, area rugs, baseboards, blinds, ceramic, closet & garage organizers, crown moldings, granite, granite countertops, laminate, laminate countertops, marble, porcelain, quartz countertops, shutters, stone, tile, verticles, vinyl, wood
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 41% | ||
| 18% | ||
| 24% | ||
| 0% | ||
| 18% |
They have a whole bunch of different locations in Las Vegas. They left a mess in my house and some of the tiles in the backsplash were cracked. I was not home at the time so my daughter had to have a supervisor come out to look at the damage and look at the trash in my house. I had to have them come out. They were terrible. I think the pricing was fair; I think it was okay. One day they told me they were coming. I waited all day and they did not show up. When I had problems with the company I had to make multiple phone calls to finally get in touch with someone who was in charge. Even then he seemed real nice, but when it was all said and done nobody even contacted me to follow up whether they workers showed up and whether the work was satisfactory. Nobody seemed to care.
We then visited their granite suppliers (Marble Express and dal tile) to select the style of granite. We made our selection and gave the style to the Salesman. It took several days to for them give us a firm quote because their engineer was out sick. Their final quote was quite reasonable and we went back to the showroom to complete the order.
It took a couple of weeks for cutting and polishing of the granite slabs that we selected. The installers removed our old counter tops and had to reinforce our existing base cabinets for the new (i.e. heavier) granite. This took longer then they expected because our cabinets were not exactly square or level. The installers also did a great job of matching the 'grain" of the granite in the seams which was very important to us. They completed the job with excellent workmanship and cleaned up the mess from the installation process.
We will use Carpets N More again without hesitation.
With lots of surprise in the way. Not the pleasant ones too. First I've ordered a carpet from them and gave them wrong measurements. My fault. However the guy I've spoke to said that they will order a bigger size just in case (they have not measured the room themselves). I guess he did not. So he had to order an additional piece to match the color and I had to pay additional fee for the installation guys to come out (again). The additional piece of carpet came shortly and I was told the carpet will be installed on Monday. Monday morning I get a call from them - the additional piece of carpet they've received is of the wrong color. So the "right" color additional piece has been ordered and will be arriving in a week or so.
So much for getting the cheapest quote on the job. One more time I've learned my lesson to a) check the other reviews about a company, b) cheaper usually means more headache. Will not work with Carpetsnmore again.
Licensing
State Contractor License Requirements
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