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Big Shot Computer and Video Services
Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,
About us
Big Shot Computer and Video Services is an independent media and technology consulting company located in Las Vegas, Nevada. Computers can be serviced in the convenience of your home and all repeat customers are eligible for remote access computer repair services. We offer concierge-level computer & technology consulting, which includes hardware and software repair and upgrades, security, networking, problem resolution, data protection and recovery, virus and malware removal, installations and training. We do the jobs that the Geek Squad can't do or won't do! All services bill out at $50 / hour with a $75 minimum (1.5 hours) for on-site calls. Big Shot also specializes in high quality video production services. Services include, but are not limited to the following: video filming and editing, format conversions, Internet video, promotional video, photo memorabilia / tribute videos, home movie (reels) transfer to DVD, video/CD/DVD duplication, audio cassette and LP to CD transfers, video tape repair, PowerPoint transfers and anything else related to video. We look forward to professionally and expeditiously serving the Angie's List community!
Business highlights
Emergency services offered
24 years of experience
Services we offer
& LP transfer, Computer repair & installs, DVD & Blu-Ray authoring, Internet video., analog media - cassette, conversions, data protection, disaster recovery, home movie & reels transfer, media duplications, problem resolution, security, training. Video production & editing, tribute videos, upgrades, virus & malware removal
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.0108 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 2% | ||
| 0% | ||
| 1% | ||
| 0% |
Showing 1-25 of 108 reviews
Howard N.
Jul 2020
Syd was totally competent, knowledgeable and the answer to all my problems. He replaced an old laptop with a Dell computer, a 27" screen, and a sound system with a webcam. Wow! He made sure I knew what he was doing and why. He is trustworthy. For an old guy like me who is computer clumsy, he has become my go-to-guy for help. I know he will be honest with me and not quit until the problem is solved. I now have peace of mind when it comes to computers.
Response from Big Shot Computer and Video Services
"Thank you so much!"
Bruce B.
Jul 2020
It went better than I expected. I wasn't confident where to take my computer to be able to use again. I trusted in using Angie's list and took a chance. I am very satisfied with the work and if needed I will use them again. The hard drive was opened up and the repairman suggested I put windows 7 on the computer to avoid the updates again from windows. I talked to him on the phone before he came and explained everything. I had an older HP computer and he brought a dell computer he had, and I bought the computer for around $260 plus the labor for $50.00. The Dell had a solid state hard drive and is much faster and I am enjoying using it again.
Ramon H.
Jun 2020
He was always great.
Rachel M.
May 2020
Big Shot Computer was referred to me by a friend. Syd kept me in formed during the time he had my computer. He also fixed another computer during this time. Friendly, knowledgeable and very patient. I would return when and if the need arises. Would definitely recommend his company in the future. Thanks Syd!
Patricia H.
Apr 2020
Great, he was friendly, fast and very smart! He even fielded a call from me after the fact giving me additional computer help. He knows his stuff and is very professional.
Response from Big Shot Computer and Video Services
"Thank you so much for the kind review! SR"
Linda M.
Apr 2020
Through Angie’s list, I came across Syd Rabin with Big Shot Video Service in Las Vegas. After a couple of phone conversations and a face-to-face meeting when I dropped off all the media, Syd completed the project in less than three weeks. Not only did he transfer everything and log the entries, he repaired broken tape and was able to extract a cassette from a no longer functioning piece of equipment. Syd was like “a dog with a bone “in his efforts to restore everything. Not only is Syd extremely knowledgeable about everything video, but he listens well to what the client wants. He was in frequent contact if/when questions arose about the project and made helpful recommendations. I highly recommend Syd and Big Shot Video Service. For $770 I got a complete collection of well-documented family video on both a hard drive and accessible through iCloud.
Response from Big Shot Computer and Video Services
"Awesome review! Thank you SO much...and ENJOY!"
Ryan H.
Mar 2020
Very well. Great service. Dane Hackley
Response from Big Shot Computer and Video Services
"Thank you so much! I appreciate it."
Joan C.
Mar 2020
Syd is amazing!!! We had him install a new computer and new programming. He is very pleasant, knowledgeable and completed the work efficiently. He explained everything that we needed to know and answered any questions that we had. He advised on the best programs to purchase which made our new computer more compatible to what we were used to. We had some email issues with Cox and he resolved all issues fast and efficiently. I am so happy to have found Syd!!! I wish we had known about him before. What a difference from our former computer person!! I would definitely recommend him to everyone and hire him again in a heartbeat!! What a great combination of knowledge, efficiency and integrity!! You totally rock, Syd!!!
Response from Big Shot Computer and Video Services
"I'm overwhelmed by your great review. Thank you SO MUCH!"
Ramon H.
Feb 2020
Really good and prices are great. Very patient and he went out of his way.
Response from Big Shot Computer and Video Services
"Nice. Thank You!"
Thomas T.
Jan 2020
Very well. In addition to fixing my current problem, Syd advised me as to what kind of new equipment I would need to order to replace my older hardware and also provided we with answers to miscellaneous questions. It is always better to get help from him vs. the repair services provided by large scale computer businesses that don't want to come to your residence in the first place. They always charge more for less service.
Response from Big Shot Computer and Video Services
"Thank You!"
Willa R.
Jun 2019
The work was done professionally, and quickly. Syd is very friendly, helful and a professional. I had used him before and will again.
Dona L.
May 2019
Syd was a life saver. It was wonderful to have someone so knowledgeable to repair my old computer and explain everything as he went. There are no words to tell how pleased I am.
Response from Big Shot Computer and Video Services
"Thank you so much for the kind review!"
Julian B.
Jun 2018
Contacted Syd. Set up an appointment for the next day. Syd was punctual, most courteous and very knowledgeable, efficient and professional in installing and connecting a new computer monitor. Syd also went above and beyond the call of duty and went to the store for an additional cable which was needed. Basic charge of $75 for the service call plus the cost of the cable. Will definitely call Syd for any additional computer service needed.
Response from Big Shot Computer and Video Services
"Thanks so much, I really appreciate it! SR"
Ramon H.
May 2018
They showed me how to correct the issue and corrected it for me. They were very courteous and took their time. They weren't just watching the clock, they took their time and did a good job. They answered other questions I had regarding my computer.
Response from Big Shot Computer and Video Services
"Thank you!"
Willa R.
May 2018
I sent a message late last night, and immediately Syd contacted me. We agreed that I would call him today, which I did. He set a time to be here and was here at that time. He is very friendly and got right to work and now everything is working perfectly. Yes, I will definitely call him the next time that I have a computer problem and will recommend him to my friends and to Angie's List members. He not only fixed my computer, but also explained what he was doing and why.
Response from Big Shot Computer and Video Services
"Thank You!"
MERNA C.
Feb 2018
Good, courteous and easy to speak with
Response from Big Shot Computer and Video Services
"Thanks so much!"
Steve S.
Feb 2018
did an excellent job and saved my data.
Response from Big Shot Computer and Video Services
"Thank you for the kind words. This helps a lot. Look forward to helping you in the future!"
Peter K.
Jan 2018
Printer turned out to be defective. Syd recommended a different brand. I got the printer that he suggested and called him to help me get it set up. He got it working and in order. Very pleased with his work and his professionalism. Would use his services again.
Response from Big Shot Computer and Video Services
"Thanks so much for the kind words. I appreciate it."
Connie S.
Jan 2018
Very well.
Response from Big Shot Computer and Video Services
"Thank you for the kind words!"
Juan G.
Jan 2018
Syd is not only a proficient professional, but a person who project humaneness. He solved my technical problems, patiently answered my questions, and added extra advice and explanations that will come handy in my business daily-run . I had a good feeling when opened my door and met Syd; the feeling was constant while he worked on my system. When he left, I had the impression of having seen a good friend after a long absence. Of course, Syd and I just met. This is the kind of person you'd like to hire: knowledgeable and personable, and very reasonable in pricing.
Response from Big Shot Computer and Video Services
"Thank you so much! SR"
Judi W.
Jan 2018
Syd is pleasant, professional and competent. I was pleased with him and my overall experience and outcome. I was thinking it might be time to get a new laptop. So pleased, at least for now, it is working well. Thank you Syd and Angie's List!
Response from Big Shot Computer and Video Services
"Thank you so much, I really appreciate it!"
Judy L.
Nov 2017
Very well. Syd fixed my whole list of problems, simultaneously patiently explaining to me what he was doing and why, and advising about how to avoid problems in the future. He answered all my questions and some I had not thought to ask about. He also told me to call if I had problems after he left, and that he would try to help me over the phone (for free). As it happened, three days later my computer would not turn on or connect at all. I called him, he came to my house and determined that the problem was that my (I forget the name, modem?) screen device had just worn out and needed to be replaced. This problem was pure coincidence, unrelated to the work he had previously done, but he did not charge me for the visit or the diagnosis, and the diagnosis was correct - as soon as my son in law installed an old screen he had in his garage, everything worked. I will always call Syd first for anything computer or TV related, before even thinking about anyone else. I might add that he is a low-key personality, very patient, friendly, basically a very smart, nice man, who takes both pride and pleasure in his work and in helping his customer.
Response from Big Shot Computer and Video Services
"Very nice and most complimentary review! Thank you SO much! SR"
Nancy M.
Sep 2017
I have used this service twice I am satisfied.
Collette P.
Sep 2017
I have known Syd for many years, he has always been wonderful, professional, accurate and very efficient. Syd is my "go to guy". Was a work in - he was wonderful.
SUANN L.
Aug 2017
Excellent service from Syd. He was able to schedule me in same day. He diagnosed the issue with my computer tower which really was an issue with two monitors. He took time to explain how he arrived at the root cause of the issue. This was a GREAT experience. I will certainly call Syd again if needed.
Response from Big Shot Computer and Video Services
"Thank you so much!"
Licensing
State Contractor License Requirements
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FAQ
Big Shot Computer and Video Services is currently rated 5.0 overall out of 5.
Big Shot Computer and Video Services accepts the following forms of payment: CreditCard
Yes, Big Shot Computer and Video Services offers free project estimates.
No, Big Shot Computer and Video Services does not offer eco-friendly accreditations.
No, Big Shot Computer and Video Services does not offer a senior discount.
Yes, Big Shot Computer and Video Services offers emergency services.
No, Big Shot Computer and Video Services does not offer warranties.