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Ultimate Finish Stone Tile & Grout Inc
Tile: Ceramic and Porcelain - Repair, Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Repair, Tile: Ceramic and Porcelain - Install,
About us
Ultimate Finish Las Vegas specializes in complete floor care for both Commercial and Residential applications that range from stone to tile and offer complete grout maintenance and care. For garage, patio and sidewalk applications, we also offer a concrete epoxy coating that is second to none. Total customer satisfaction is our prime concern. Satisfied customers are return customers. We have been servicing customers on an ongoing basis for the past 20 years and plan to continue to do so into the future. Total customer satisfaction is the key to making your flooring last as long as possible and the cornerstone to our continued success.
Business highlights
25 years of experience
Services we offer
& Epoxy Restoration, Granite, Slate, Tile
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.720 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 5% |
Showing 1-20 of 20 reviews
Bob B.
Feb 2020
Excellent job. Our floors look great. Jack was timely and professional. His crew was hard working and courteous. We can highly recommend him.
Tania F.
Feb 2020
My floors looked brand new when done! Highly recommended
Tony J.
Dec 2017
During the application the worker used our brand new stainless steel sink to empty his buckets and clean the equipment. The $450 sink is now ruined with scratches and a brown stain. Jack (the owner) came out and tried to clean it with a Magic Eraser Sponge but it didn't work. He said he would return but failed to show up and now he won't answer my calls.
Response from Ultimate Finish Stone Tile & Grout Inc
"We have been in business for over twenty years. We don’t collect money on a job unless costumers are are 100% satisfied. When job was done you were a satisfied with the job. We returned all phone calls at a timely matter. This incident with the sink was called in after we left job. There were no proof it was our guys when there were painters and other contractors on site. We were the only company that sent another contractor to fix your sink to satisfy your accusation in a timely matter. The professionals stainless sink contractors said the scatches in stainless steal sink was caused by a metal sponge holder you placed in the sink, not by our company or any other contractors ( painters you had on site) we appreciate your business."
Robert Q.
Jul 2017
Good, but definitely not as good as previous experiences with this firm.
Response from Ultimate Finish Stone Tile & Grout Inc
"Hello [Member Name Removed], we are sorry you were not satisfied this time. We would like to come by and give you a discount to get the floors done again this year."
Maxwell B.
May 2017
Ultimate Finishe did outstanding work. Our 30 yr old tile floor in kitchen & entry looks like new!! We highly recommend them.
Darren M.
May 2017
From the call to Jack and him showing up the next morning on time and had everything he needed to conduct the est. When we accept his est of $567, he actually had to come back to the house to show my wife the stain colors for the grout. Rafael showed up at the appointed time and started the cleaning, after he finished he had a 45 minute wait to let the grout dry and started staining and sealing, after he finished I waited 2 hours to put the furniture back in the room. When I did that I noticed a couple spots that needed filling and called them to come back out. They asked if it could wait for the following day they would be there first thing in them morning and they were. Job done! We are very pleased with service.
Beverly Z.
May 2016
Jack Waldron, the owner of Ultimate Finish Stone Tile and Grout is terrific. He and his men are punctual, responsive to any problems (very few) and did a great job of cleaning, polishing, repairing cracks in marble floors and granite and marble countertops. The floors in all areas have been restored to looking brand new. The kitchen floor had many black marks, cracks etc. It now looks better than it ever looked. They came back when needed, met with my son and came out when they said they would. I highly recommend them to anyone who is looking for good workmanship, reliability and trustworthiness. Next time you need work like this done, you should choose Ultimate Finish Stone Tile and Grout. Keep in mind that I was living in Florida and
trying to get this work done from a distance. i could not have asked for any better experience than the one i had with Ultimate Finish Stone Tile and Grout. I have already recommended them to a friend!
trying to get this work done from a distance. i could not have asked for any better experience than the one i had with Ultimate Finish Stone Tile and Grout. I have already recommended them to a friend!
Response from Ultimate Finish Stone Tile & Grout Inc
"We thank you for your business! If you need anything else done we will gladly give you a great deal"
Mary D.
Oct 2015
Perfect! Jack is fantastic, very hands on wanting the customer to have the best experience with the greatest outcome. Very accommodating with my busy schedule and very reliable. The grout looks like brand new and recommend Ultimate Finish to everyone. Thank you for the attention to detail!
Miles C.
May 2015
I just bought a home with a 10 year old Travertine floor. The 800 sqft. floor had lots of chips, pock marks and cracks. I used Ultimate Finish and when I first saw the final result I was so happy with the results. After One month I'm very disappointed. The repairs for the chips and pock marks have discolored, lost the sheen and have shrunk. In short they don't use very high quality epoxy.
Response from Ultimate Finish Stone Tile & Grout Inc
"We use the highest quality material on the market. Always looking at newer technologies to improve our customers flooring. If there was an issue we would gladly come Evan a month later to do touch ups. We have a garage floor we have returned to a year later for epoxy touch ups. Please don’t hesitate to call. So for miscommunication."
Robert Q.
Feb 2015
Went very well. All the work was meticulously done with attention to detail and cleanliness.
Mark G.
Oct 2014
unknown
SUZANNE J.
Jun 2014
wonderful, excellent company
Pauline G.
Apr 2014
It went great, they all were here when they said they would be here did a fantastic job very professional. This work is very time consuming, they made it look easy. Would recommend highly.
Robert V.
Apr 2014
unknown
Gerald T.
Sep 2013
Steve came out to our home to get a feel for exactly what we had in mind, and after looking at several stone wholesalers managed to find several lots of Travertine that came very close to our existing flooring. The team he had working at our home was professional, courteous, and paid a great deal of attention to detail. Both Steve and his team are real professionals that take pride in their work and are great to have around. The final results were much better than we could have anticipated and the entire job was done on time and on budget.
Both my wife and I could unconditionally recommend Steve's firm for any stone/tile work that you might consider in the future.
Thanks Steve!
Both my wife and I could unconditionally recommend Steve's firm for any stone/tile work that you might consider in the future.
Thanks Steve!
Andrew A.
Aug 2013
Jack and his team are great. They did all as promised. They were meticulous and very knowledgeable. Overall a great experience and worth every penny.
Robert Q.
Mar 2013
Work was done professionally and details were defined and explained to our satisfaction. Questions were quickly answered with detailed explanations. Extremely satisfied with the work and workers. Calling them back again, only this time with more counter tops.
B K.
Mar 2012
Good job will definitely use again. A class act.
Larry B.
Dec 2010
They took their time and did great work. They were professional and polite. The tiles look like new!
CANDACE R.
Apr 2007
They came over the day and time that was scheduled. They worked until the job was done. Jack came over to check the work and came back to make some small corrections that I had not noticed. He left sealer in case of accidents and I was told to call him if there were any problems. Great attitude, great group of people, and they cared that the job was done right.
Licensing
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FAQ
Ultimate Finish Stone Tile & Grout Inc is currently rated 4.7 overall out of 5.
Ultimate Finish Stone Tile & Grout Inc accepts the following forms of payment: CreditCard
Yes, Ultimate Finish Stone Tile & Grout Inc offers free project estimates.
No, Ultimate Finish Stone Tile & Grout Inc does not offer eco-friendly accreditations.
No, Ultimate Finish Stone Tile & Grout Inc does not offer a senior discount.
No, Ultimate Finish Stone Tile & Grout Inc does not offer emergency services.
No, Ultimate Finish Stone Tile & Grout Inc does not offer warranties.