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SERVPRO

Drywall, Carpet Cleaning, Water & Smoke Damage

Reviews

3.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
20%
2
0%
1
40%


Rating CategoryRating out of 5
quality
2.5
value
2.5
professionalism
3.0
responsiveness
3.0
punctuality
3.8
Showing 1-5 of 5 reviews

Bobbie Lynn N.
06/2016
5.0
unknown
Description of Work: They were very accommodating, and we're out within a couple hours. George and his crew were extremely professional and caring, while providing quality service. They definitely saved the day, while giving me peace of mind, with less to worry about. Thank you!
Rating CategoryRating out of 5
Yes, I recommend this pro

Helga P.
09/2012
1.0
My insurance company called the out to tarp over roof damage. the problem is they did not properly secure the tarp and the next rain the tarp came off allowing more rain to enter the roof and cause more damage. I called them about the problem and got an answering service and no return call. The other problem is I got a copy of the bill sent to the insurance company where they charged for the tarp but called me and said i needed top call them whern the the roof was repaired so the could get the tarp back. with this dishonesty I do not trust them or do I want therm, back.
Description of Work: My insurance company called the out to tarp over roof damage.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$112

F K.
09/2006
1.0
Horrible. Guy who gave the estimate on the phone was nice as can be and gave us a reasonable quote. Once they were on the premises they jacked up the estimate- it more than doubled- and also told us that the final price could not be guaranteed... depended on how long it took for the walls/carpet to dry. My advice- stay away! We learned a very expensive lesson. These guys rely on scare tactics and prey on the desperation of naive homeowners.
Description of Work: We had a water leak and called Servpro of Henderson, NV to clean-up the carpet/drywall and inspect for mold. They came to inspect the damage and told us that we were definitely going to have a nasty mold problem unless we cleaned it up ASAP. They punched holes in the drywall (which they did not repair), pulled up carpet, set some fans on high, sprayed some type of chemical (supposedly to guard against mold growth), and left- total actual work time 30 minutes. They came back every day for the next several days, spent a total of 5-10 minutes each time, and charged us $50 each visit. The fans, which ran 24/7 until removed, were charged on a per fan per day basis.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$1,000

05/2006
5.0
drywall
  + -1 more
Servpro was on time and did a very good job. We had a leak so we had to replace some sheetrock. The workers were very polite and did everything they were suppose to do. I was very happy with the results. My home owner's insurance covered the cost of the repairs.
Description of Work: They took down old sheetrock and replaced with new. They also hauled away the old sheetrock for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
3.0
carpet cleaners
  + -1 more
Servpro did an average job with our carpets as they were not able to remove all of the stains completely. They said they did the best they could do. We were a bit disappointed that it took a day for the carpets to dry because they did not use a chem dry cleaning system to clean the carpets. We felt they were reasonable on their pricing.
Description of Work: They shampooed three rooms of carpet in my home. We did have to move our own furniture.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

    Contact information

    791 MIDDLEGATE RD, Henderson, NV 89015


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drywall,
    Carpet Cleaning,
    Water & Smoke Damage

    FAQ

    SERVPRO is currently rated 3 overall out of 5.
    No, SERVPRO does not offer free project estimates.
    No, SERVPRO does not offer eco-friendly accreditations.
    No, SERVPRO does not offer a senior discount.
    No, SERVPRO does not offer emergency services.
    No, SERVPRO does not offer warranties.

    Contact information

    791 MIDDLEGATE RD, Henderson, NV 89015