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RC Willey
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Laminate Countertops - Install,
About us
RC Willey is a furniture store, electronics store, appliance store, mattress store and a flooring store with locations in Salt Lake City, Las Vegas, Sacramento, Reno & Boise. We have a massive selection of living room furniture including sofas, sectionals & loveseats. We have tons of bedroom furniture including bedroom sets, bunkbeds, kids bedroom furniture, nightstands and dressers. In our electronics store we sell the newest tvs, 4K televisions, iPads, laptops, headphone and bluetooth speakers from Sony, Bose & Beats. Our appliance selection is massive as well with refrigerators, washers & dryers, cooktops & ranges, dishwashers, vacuums & microwave ovens from brands such as LG, Samsung, GE, Frigidaire and Whirlpool. We have mattresses for every budget and all sizes from twin, full, queen, king and California King mattresses from brands such as Serta, Tempur-Pedic, Beautyrest & Aireloom. We also sell and install flooring including carpet, wood, laminate & tile from Stainmaster, Mohawk, Shaw, and Tuftex. On top of all this we offer a variety of outdoor furniture including patio sets, patio tables and chairs and BBQ grills from Weber and Traeger. RC Willey is your one stop shop for everything home. We have five locations in Utah – Draper, Salt Lake City, Riverdale, Layton and the Orem Mall; two locations in Las Vegas – Henderson and Summerlin; two locations in Sacramento – Rocklin and near Elk Grove (Delta Shores); and locations in Reno and Boise. Consider signing up for RC Willey Blue Rewards . . . only $99 for one year. Benefits include special Rebates, Extended Warranties, Free Delivery for an entire year, free next-day Express Delivery on purchases with a RC Willey Payment Plan on select products, and Special "Member Only" Offers. When it comes to furniture, appliances, electronics, mattresses or flooring, no other store has the quality or vast selection of products offered by RC Willey.
Business highlights
93 years of experience
Services we offer
Idaho, Nevada and California., RC Willey is a retailer of home furniture, appliances, electronics, mattresses and flooring with stores in Utah
Accepted Payment Methods
- CreditCard
Reviews
4.661 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 10% | ||
| 8% | ||
| 2% | ||
| 3% |
Showing 1-25 of 61 reviews
Elise S.
Nov 2021
TERRIBLE!! Salesperson was very nice and helpful. He completed the paperwork. I provided him with the ad I had on my phone. He looked it up and found it. Went to cashier to pay for it they charged me $600 more. My husband had it loaded in our truck when we noticed the price. I went back in and discussed with cashier and she called the salesperson back. He went and spoke with the manager and showed him the ad. All the manager said was he can't honor the ad and the best he can do is give a $200 discount which still makes the couch $400 more than the ad. DON'T TRUST RC WILLEY!!! THEY DO NOT HONOR THEIR ADS!!!
Response from RC Willey
"Hi [Member Name Removed], I'm sorry about the issue you experienced with your sectional pricing. I have found your account and will have a manager follow up with you directly. If you have any further questions or concerns, I'd be happy to help. You can reach me at my email address below. Thank you RC Willey Corporate Offices [email protected]"
Ramon H.
Jun 2021
It went fine. I discovered that it had scratch on it's door. Each door had scratch.
Response from RC Willey
"Hi [Member Name Removed], I'm sorry for the issues you are experiencing. I have found your account and I will have management reach out to you. Thank you. RC Willey Corporate Offices [email protected]"
Lana E.
Dec 2020
We have a wonderful experience service was great and fast.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Gregory P.
May 2020
Worked with Tony Jackson. He was great and very helpful
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that Tony provided such great service. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
KATHLEEN M.
Mar 2020
Delivery was prompt, but serviceman was impatient to go make more deliveries. When he pulled out the old washing machine, I wanted clean up the years of dirt that had collected under the machine. It was bad, and he didn't have time to wait. I had to stop him to ask about a couple features about the machine. I made the purchase over the phone to RC Willey. The salesman, Jimmy Sullivan, was very pleasant and professional. I would give him an excellent in all categories.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that you had such a great experience with us and that Jimmy provided such great service. I hope you enjoy your washing machine. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Eureko N.
Sep 2019
Went very well ask for Zoltan he is the best salesman I've ever dealt with. He explained everything to me and it was very detail. He suggest and remind me things how I can save money on my purchased. He was very helpful. I will buy all my furnitures with him from now on. I wish there are more salesman like him. Im a Filipino and he is I think maybe from middle eastern and he treated me with a lot of respect unlike other salesman all they care about is to make money out of you.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that Zoltan provided such great service. I hope you enjoy your new dining set. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Barbara W.
Aug 2019
Excellent! This is the “go to” place for all Traeger accessories & supplies at reasonable prices. I also found two colorful table lanterns on sale for our patio.
Mark V.
Feb 2019
Went excellent. Would recommend to anyone who is looking for good appliances.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I hope you enjoy your new appliances. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Melody R.
Jan 2019
I was shown several options by several makers. The sales person, Tony, took the time to explain all the features on the various appliances and did not rush me even though there were other customers, He helped my get the best value for the money.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that Tony provided such great service. I hope you enjoy your new kitchen appliances. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Rebecca D.
Oct 2018
Super easy, was done in 15 minutes.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I hope you enjoy your new washer/dryer. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Jay J.
Aug 2018
After initial delivery and assembly of our new bedroom set, one of the two deliverymen noticed a damaged foot on the dresser. A few days later, instead of merely replacing the defective part, they delivered an entirely new dresser set. Amazing. Not only that, but one of the men, DeShawn, took time to adjust one of the drawers on one of the previously delivered pieces. Efficient and friendly service gets our vote to use RC Willey in the future.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that our delivery team was able to help take care of you when the dresser was damanged. I hope you enjoy your new bedroom set. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviewss at rcwilley.com"
Debbie H.
Aug 2018
Went well , very professional and smart sales associates ! Awesome company we have bought from them for years !
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Ben Z.
Sep 2017
I'd give them an "A" all around. I'm sitting in the chair right now while I'm talking to you and I'm very comfortable. I would use them again.
Response from RC Willey
"Thank you for your review! I hope you enjoy your new furniture. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Ben Z.
Sep 2017
I'd give them "A's" straight across the board. Good quality furniture at a good price. I would use them again.
Response from RC Willey
"Thank you for your review! I hope you enjoy your new furniture. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Ben Z.
Sep 2017
.
Response from RC Willey
"Thank you for your review! I hope you enjoy your new furniture. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Adrienne G.
Jun 2017
This is a wonderful bed. They have great customer service.
Response from RC Willey
"Thank you for your review! I hope you enjoy your new bed. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
DENISE C.
Jun 2017
Everything went well even with delay of delivery of the gas range. Carpet looks great! The perfect company to use when dealing from an out of area location arranging for these installations for a rental property local to RC Willey.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I hope you enjoy your new flooring and gas range. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Shawna O.
May 2017
I found it difficult to get Time and dates of Delivery of items and Time and dates for installation Shutters . I was promised at the Store by Sales person I would recieve my Bedroom set in 2 weeks, After the two weeks passed, I figured I would give them another week. I took my calling 3 times, and 2 visits to the store before getting someone (not the sales person) on ther phone who committed to a date of Delivery. I still don't have a date for instilation of my Shutters. after calling I was told " around the first week of May". as if that was suppose to comfort my need to have dates.
Response from RC Willey
"[Member Name Removed], I'm sorry about the issue with your window coverings and your furniture. I would be happy to follow up on your complaint but would need more information to do so. Can you provide the name and phone number on the order, or even the order number or account number itself? Anything you can provide will help. Please send me an email to my email address listed below. Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Barbara G.
Mar 2017
unknown
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
ANN N.
Jan 2017
It is a fabulous store. The sales staff there is very friendly. They are very informative and not pushy. When I bought the furniture I dealt with one salesman, but when I went into the electronics, which was a different department, I had another salesman for the TV and he was wonderful too. I can go other places and get it, maybe, a little bit less, but I am not as comfortable with the staff.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
ANN N.
Jan 2017
.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Heidi W.
Jul 2016
unknown
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Heidi W.
Jul 2016
They are just too big, cumbersome and a lot of red tape.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"
Barbara F.
May 2016
unknown
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com"
Toni O.
Mar 2016
unknown
Response from RC Willey
"Thank you for your review! We appreciate your feedback. I'll make sure to pass your review on to our management. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Customer Service Manager RC Willey Corporate Offices [email protected]"
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
RC Willey is currently rated 4.6 overall out of 5.
RC Willey accepts the following forms of payment: CreditCard
No, RC Willey does not offer free project estimates.
No, RC Willey does not offer eco-friendly accreditations.
No, RC Willey does not offer a senior discount.
No, RC Willey does not offer emergency services.
No, RC Willey does not offer warranties.