LEGACY ANIMAL HOSPITAL

We've been going there for 14 years. They're real good about getting her in. They actually said she had anxiety issues and gave her Prilosec, and it worked. The dog was anxious. We had the medications for about two weeks and she is over it now. It is crazy. This is the case of because we had a bark collar on her because she loves to bark, she's a dotson. I said oh this is great. They tried telling me that the dog has anxiety issues because she gets the bark collar on sometimes; great. We were finding that in the morning she didn't eat, she didn't eat all day, and then she would throw up once or twice. Then she was fine and it was sporadic. We need a psychiatrist. But it worked, the Prilosec solved it. I have heard that there are prices that are better but because we know the veterinarian for so long, and he was so good when our last pet passed away. They are very compassionate and very caring. We keep going back because of the staff and the vet. It usually take 5-10 minutes wait to be seen. The waiting area is nice. You sit there with the other dogs. There is one side for dogs and one side for cats. It's fine. It's comfortable and it's not a problem at all.

Very friendly staff and knowledgeable vet.

Dr. Terry Muratore is a very experienced veterinarian who is friendly and professional and knowa how to provide the proper care and treatment for his patients.  My dog broke one of his nails on the evening of March 16th and started bleeding.  I called the clinic the following day and the front desk staff was kind enough to squeeze me in that morning.

Dr. Muratore explained to me in detail the treatment that he will be implementing and the possible future effects of this injury (possibility of nail not growing back, nail growing back but not in its original condition, etc.).  He treated my dog with antibiotics and fully bandaged the injured foot, assuring me that everything will be fine.  I had to take my dog back to the clinic after 4days since this little brat of mine would not allow me to remove his bandages.  Again, the front office staff accommodated me and had one of their techs remove the bandage.  Dr. Muratore also was kind enough to re-examine my dog (even though I did not have an appointment) and clear him from any further treatment.  All these were done at no extra charge.

I highly recommend Dr. Muratore and Legacy Animal Hospital.  They are not the cheapest, but their prices are fair and reasonable.  Experience does come at a price.  After getting incompetent treatment from 3 different previous vets (one of which is literally 5 minutes away from where I live), I will entrust the health and well-being of my three dogs to Dr. Muratore and his staff.  His knowledge and experience are there for us to take advantage of.

First, I want to express my amazement at the amount of time Dr. Muratore spent with us. His compassionate manner with my pet as well as myself was exceptional. He provided me the opportunity to view the x-rays, carefully pointing out problem areas and also explaining nerve path issues using a white board diagram, as well as thoroughly answering all my questions without making me feel rushed in any way. He alleviated a lot of my inner panic by recommending drug and light laser treatments in lieu of surgery. The plan included anti-inflammatory treatments: a nonsteroidal injection, oral Prednisone, a six pack laser light package, and advanced Dasequin chews. I'll admit I was initially skeptical about the laser treatments being unfamiliar with them. However, my little guy was visibly better within 48 hours and now, 1 1/2 weeks later, the improvement is truly remarkable. No doubt the combination of treatments all contributed to positive outcomes at this time. Most of all, finding a veterinarian of this high caliber so to my home is like striking gold. The center is clean, laser techs are gentle and loving, appointments seem nicely spaced to avoid pile ups in the waiting room, and wait times have been minimal for me during my first four visits. I can see why Dr. Muratore is so highly rated by Angie's List members. Add me to that list.

unknown

unknown

unknown

Dr Muratore is the kindest, gentlest Vet I have found in this city. I will never want my animals to see anyone else. He gave the best care to my 15 year old dog.

unknown

I went to this guy for 4 years and one day I took my dog in to remove a skin from her elbow. He was pushing us literally from April to October form to have a procedure done and I said no. That bastard at Legacy Animal Hospital pulled 18 of her teeth and she died. It was really sad.  He took care of all my animals and he was great, but after this have to wonder what he did that we did not know. We did find out that there were no records to tell if my dogs got shot. We took him to the Veterinarian board and he told my husband that it was a mistake and that he forgot to writes the record. He literally lied and it was horrible.

unknown

unknown

unknown

Took my 15 year old cat in to Dr.Terry Muratore at Legacy Animal Hospital. He had the same symptoms as our 16 year old dog who had to be put to sleep a few years ago. This was before we moved here. Of course having been through that, I was thinking the worse. Dr. Muratore has the most pleasant and calming manner. He ran tests and knew exactly what was wrong with him. He had an acute bladder infection. He stayed in the hospital there for 3 days and is now better than ever. Dr. Terry called me all 3 days to give me updates. He is wonderful and so is all of his staff.

unknown

We had our first visit yesterday and were completely satisfied. The staff was great as well as Dr. Gaharan. All questions were answered thoroughly. I'm confident that we will have great care for our new family member for years to come.

We are new to town.  I tried to get a prescription for the medication that my cat was on for many years.  This vet insisted that we give the cat a shot instead and the vet bill was $130.  He assured me the shot would last up to 6 months.  It lasted just over a month.  He also tried to upsell me to an even more expensive medication that would have been approx. $84 every 3 weeks for my cat.  Anyways, I did the same appointment  today at a different vet and got old medication with ease.    Total visit cost $55.

.

I have used a number of vets in various states over the years. Without reservation I can say that Legacy, espectially Dr. Susie Costa, is outstanding. They are competent, professional and most of all caring. Their charges are fair and reasonable, and the quality of service is superior. I highly recommend this provider

Legacy Animal Hospital was one of several animal hospitals that we visited during the last 2 months of our dog's life.  We found all of these animal hospitals to be comparable in terms of their level of competence.   The doctors at all of these facilities were fully trained veterinarians who, by and large, followed the same protocols, based on our personal experience with them.   
Dr. Muratore gave our dog the standard treatment for renal failure.  He hospitalized her and put her on an IV drip saline solution for 2-3 days. Her blood test results improved dramatically, but it only lasted for a week.   So, we brought her back and he hospitalized her again for one day, putting her on an IV drip.  There was a slight improvement in her blood test results again, but not as much as the first time.  None of this was surprising, based on what we had been told by other vets who had basically given us no hope for our dog.   After the 2nd hospitalization, Dr. Muratore gave me 2 bags of saline solution (Lactated Ringers) to administer to her at home.  We got into a routine of giving her 200 ML of saline at home every day, subcutaneously, (underneath her skin) for the rest of her life, which lasted for another two months.  Administering the saline solution at home was not as difficult as I thought it would be.   
He also sold us a case (12 cans) of prescription dog food (Purina) for dogs with kidney failure.  He also sold us a bottle of Epakatin which is a powder that you add to the dog food.  It's supposed to absorb phosphorus which reduces the burden on the kidney.   The problem with the food he sold us is that it was beyond the expiration date.  The food had expired in 12/2013. They sold it to us in 02/2014, two months after it expired.  In addition, the Epakatin had no expiration date at all on the bottle, so it was impossible to determine whether or not it had expired.  When I returned the food and the Epakatin to Legacy, I assumed there would be no difficulty getting a refund.  However, the receptionist told me she had to clear it with Dr. Muratore before she could give me a refund for the expired food that they sold me.  I thought this was outrageous.   As far as I was concerned, this was a no brainer.  If you sell expired food, you should refund the money without question.  They told me that Dr. Muratore wanted to meet with me first, before they processed the refund.   So, I had to wait in the office until he could see me.  It was just a waste of my time.  
After about 15-20 minutes, they put my wife and I in a room in the back, and then Dr. Muratore came in.  One of the first things he said was that he had read my recent review of his practice on the internet.  Apparently, someone had published a negative review, and he assumed it was me.   It wasn't.  I was in the midst of trying to save my dog's life, so the last thing I was thinking about was publishing a review of his practice.  At that point, I could care less about reviewing his practice.  I didn't have the time or the energy to think about it.  It really annoyed me that he seemed to care more about his review than about the health of my dog.   He refunded the money for the expired dog food and gave me a new (unexpired) bottle of Epakatin.   They couldn't replace the Purina kidney food because all of the cans they had in the office were expired.   So I had to buy it somewhere else.
I gave Legacy an overall "C" evaluation because they are nothing special, in my opinion.   They run a sloppy office as evidenced by their failure to keep track of expiration dates on the food and medication that they sell to their patients.   In addition, when I first brought my dog in I asked Dr, Muratore for an estimate of how much the hospitalization would cost.  He deferred to his office staff.  He told me they handle the pricing and billing.  When I asked his office staff for an estimate, they told me they would have to speak with Dr. Muratore about it.   So, it seems as if the right hand doesn't know what the left hand is doing.  It's a very poorly run office.    
I should mention that there is another vet who works there.  Her name is Dr. Sue Costa, and she received rave reviews on Angies List.  I never saw her.  The only doctor I saw was Dr. Muratore.   
So, you can take it for what it's worth.  This was our experience.  I don't blame them for the death of my dog.  My dog was going to die from this condition at some point.  I do blame them for the sloppy way they run their office, and their excessive concern about "reviews" of their practice.   The medical treatment they provided was "competent" (except for the expired food and medication), but it was nothing special.   They are average, at best.

This was my first visit to Legacy Animal Hospital since relocating back to Las Vegas after a thirteen year hiatus, and my second visit to a Vet close to where I now live. My first visit (Spencer Springs) was a horrible experience, so I had decided I was going to travel 25 miles to the other side of town to see our Vet from years past, its worth the travel for great service. However, in conversation with my new neighbors, they mentioned Legacy and how great the service was with Susie, as well as their negative experiences with Spencer Springs (why they left them). Since I now shared a similar experience with my neighbor about good and bad service,  I decided to give Legacy a try.
I arrived on time, was greeted promptly, ask to fill out to some paperwork. They updated my pets microchip info (without having to ask). My Dog was calm for the most part, which was great for me filling out paperwork, but I thought it odd that he was being so good here, and was going crazy at the last place, the reason was soon to be realized. I was ask to bring him back, they weighted him (went well) and then we entered an exam room.  I could hear music in the background, I though that this might be the reason, the calming effect on my dog....? The lady (sorry I don't remember your name) dropped to her knees and greeted my dog, my dog loves social interaction with people. She continued this, doing the prelim stuff prior to the doctor coming in, and at no time did my dog go crazy, she put him at ease with her attention. She left and only minutes later the doctor walks in. She introduces her self as Susie, not as Dr. Costa, but Susie, this put me at ease, and then immediately  dropped down and interacted with my dog, and again, he is calm, having a great time (at the Vet). 
Dr. Costa (Susie) and her staff are true professionals, craftsman of the trade. Going to the Vet is stressful enough for an owner, but its ten fold for the pet, and that just wasn't the case here. My dog was calm and happy, which made me calm, the attention they should my dog spoke volumes to me about what great service is, and that it still exists in this town. 
While this was only my first visit, it was also my first impression, and its 5-Star all across the board. Without a doubt, Dr. Costa and her staff are the only professionals that will treat my dog in the future. I highly recommend them, Labrador Approved!

.

Dr Costa, Dr Muratore and entire staff were caring, knowledgeable, professional, compassionate and appreciated.

I take all of my pets there and they take great care of them! Dr. Costa and Dr. Muratore are fantastic!

She is a wonderful person and an excellent veterinarian . |The staff is super friendly and very accommodating.  All around a great place to take your animals.