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Benjamin Franklin Plumbing of Las Vegas
Excavation - Major Grading or Resloping, Sewer Main - Clear, Plumbing for a Remodel or Addition - Install,
About us
Benjamin Franklin Plumbing provides quality plumbing service to the Las Vegas area.
Business highlights
Emergency services offered
Services we offer
Drain Cleaning, Leak Detection, Plumbing Fixture Installation, Plumbing Installation, Plumbing Repair, Sewer Line Repair, Toilet Repair, Water Heater Installation, Water Heater Repair, Water Quality
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.112 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 8% | ||
| 17% |
Showing 1-12 of 12 reviews
Summer S.
Dec 2023
Negative stars if possible!!!! Had my main drain back up into the yard...they said they had fixed the problem. 2 days later it backed up into the yard again. 2 days, not 2 months etc. Charged me $619 for the service. Called to get them to come out and told me it would be another $619?! What do they think I'm doing this on purpose, right before Christmas?? Absolutely ridiculous...I recommend you find someone who will do it right the 1st time or at the very least take pride in there work and honor there services.
Jacqueline K.
Jun 2020
They did a great job and covered my furniture to protect it. Kevin made sure I understood about maintenance. They were on time, efficient, and professional. I would definitely hire them again and I would recommend them.
Response from Benjamin Franklin Plumbing of Las Vegas
"Thank you so much for the kind words! We appreciate our customers!"
Dave C.
Jun 2020
They did a very good job. They also replaced the anode in the water heater and did some modifications of copper piping. I would definitely hire them again. They are not cheap but they did a good job and I would recommend them.
Response from Benjamin Franklin Plumbing of Las Vegas
"Thank you for recommendation and review! I do agree that things aren’t cheap. For us to provide the level of service that we do, with drug tested and background checked employees, fully stocked trucks, a call center that is staffed 24 hours a day to take care of our customers, the longest warranty of any company and people that truly care about our customers. Our company made a decision a long time ago to apologize for price once, rather than apologize for poor quality and poor service over and over. I believe that the majority of our customers feel the same way and I hope you can too! Thank you for your business."
Craig S.
Jun 2020
Went great! I called they got someone out immediately, very friendly. Got job done and cleaned up very quick. Highly recommend
Response from Benjamin Franklin Plumbing of Las Vegas
"Thank you so much for the kind words. We are happy to be of service!"
Melinda G.
Jul 2018
They did an excellent job working in 100 degree plus weather. The crew were very professional and polite. They gave us the best price . Outbidding 3 three other companies by $1500.00 less. Call them as they are very honest and trustworthy.. if we ever have plumbing problems in the future we will only make one call to them
Barbara B.
Apr 2018
Went very well, it solved the leaking problem on the outdoor faucet and of course the garbage disposal, it was due, it had been leaking and as irony would have it, I had a container holding some household cleaners underneath the garbage disposal and the water leaked into it. No flood, no worry's, the timing was perfect, okay I got lucky lol.
Debbie B.
Feb 2018
Prompt and efficient technicians.
Jeff G.
Aug 2017
The next day office apologized and said I would get a discount. Same 4hr time frame 2pm-6pm. At 5pm I got a call from plumber that he was starting a job 20 miles away and might be late! I called office and said that was unacceptable. At 545pm 2 trucks, 2 plumbers arrived. In and out in 20 minutes. Very simple job. $255 my discount price labor only. I bought my own faucet.
Laura W.
Apr 2017
He spent most of his time on his phone with a supervisor rather than actually finding a leak.
Gia M.
Aug 2016
unknown
SHEL T.
Aug 2016
They were good. They were recommended by One Hour. The price was pretty stiff. It was a lot more than I thought it would have been. They showed up when they said they would. They have corrected everything. It has since been good. They left the work area neat.
Jo Z.
Jul 2016
unknown
Licensing
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FAQ
Benjamin Franklin Plumbing of Las Vegas is currently rated 4.1 overall out of 5.
Benjamin Franklin Plumbing of Las Vegas accepts the following forms of payment: CreditCard
No, Benjamin Franklin Plumbing of Las Vegas does not offer free project estimates.
No, Benjamin Franklin Plumbing of Las Vegas does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing of Las Vegas does not offer a senior discount.
Yes, Benjamin Franklin Plumbing of Las Vegas offers emergency services.
No, Benjamin Franklin Plumbing of Las Vegas does not offer warranties.