Accurate Leak Detection

Very unprofessional. Came out in March for a pool leak said it was around the light and supposedly fixed it. When David put one part back together after he checked for a leak, he put a broken O-ring in and when I turned the pump on, water started spraying out of the valve, it took them over a week to come back out and replace it. Linda said to just keep running the pump until they could get out here, which was horrible advise, really with water spraying all over the place, I think not. After a few more days, rust started forming around the screw that was replaced in the light, obviously not the right type of screw. Called and let them know cause the rust was spreading. A few weeks later, yes, WEEKS, the owner Kris came out and said he had fired the guy who worked on our pool cause he didn't know what he was doing. While here, Kris checked for other leaks and said that around the frame of the skimmer basket was a leak and he took my e-mail address and was going to e-mail me an estimate, which I NEVER got. When I called their office and FINALLY spoke to Linda, she said that Kris decided that since it was only him doing the work now and was very busy that he decided he wasn't going to do work in our area at this time. I was very understanding and MORE than patient when they just kept putting me off because they were so busy, during this time and gave them PLENTY of time due to the pandemic situation. And then to be told he wasn't going to come to our area, I felt they should've refunded me some of the $350 I paid, which was suppose to include finding the leak and a FREE estimate that I NEVER got. I would NOT refer this place to anyone. My pool still leaks and also, the first person that came out, cracked our light in the pool, maybe due to inexperience for the job that was required. After all, the owner Kris even said that's why he fired the guy, he didn't know what he was doing. I would give them minus 10 stars if that was possible, 1 is way over rated.....

Very well. Smart, experienced pro found and fixed problems.

Determined leak was in the mainline but could not identify specific location.

unknown

American Leak Detection could not find a leak in my in-ground spa on two separate occasions in May, 2013.  Called Accurate Leak Detection after having spa replastered.  My spa was losing 3 inches of water a day.  Dave found the leak within 2 minutes of explaining the problem.  My Chlorinator was cracked around the entire top of the canister.  I was quoted $225.00 when I made the appt. but was only charged for the service call ($95.00)since they did not have to use any equipment.  Dave turned off my valve at the pump since I use a floating duck to hold my chlorine.  I will have to seal the canister if I want to use the Chlorinator in the future.  Will definitely use these guys in the future!