CAVALLERO HEATING AIR CONDITIONING, INC
About us
FAMILY OWNED & OPERATED. LICENSE: CA#658370,NV# 13350. FINANCING AVAILABLE.
Business highlights
Emergency services offered
49 years of experience
Services we offer
HEATING & AC.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.825 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 12% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 25 reviews
Carrie F.
Aug 2016
Called Cavallero this morning. Originally the service window was from 1-5pm but the technician called and came before noon. He was friendly and professional. Diagnosed the problem and promptly replaced the part. AC is now working.
George T.
Jun 2016
unknown
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Thank you, we appreciate your business !"
Kathleen R.
Jul 2015
unknown
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Thank you for your business!"
David L.
Jul 2015
very professional, worked quickly, did not try to sell anything other than the part replaced, which was part of the service call charge.
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Thank you for your business!"
William D.
Jun 2015
Nice and courteous, respectfully declined to provide service to Topaz, Topaz Ranch Estates, Wellington/Smith. Stated they do commercial work in Bridgeport.
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Thank you for the call, we apologize that we were unable to service the Topaz area, as we have been short handed this summer season."
Wendell H.
May 2015
unknown
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Thank you, we appreciate your business!!!"
Kimberly G.
Apr 2015
unknown
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Thank you, we appreciate your business!"
William F.
Mar 2015
unknown
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Thank you for your business. Customers like you are why we have been in business for almost 40 years."
Brandon H.
Jan 2015
unknown
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Thank you we appreciate your business!"
Cindy S.
Dec 2014
Mike Smallwood responded an hour earlier than the 1 pm to 5pm window promised. He called prior to arriving to make sure it was okay to be early. He was friendly, did not mind our watching him work (we are curious about how things work) and cleaned and checked every component of our heater. He inspired confidence that our 15 year old heater was in good shape and would be serviceable for years to come.
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Thank you for your business! We appreciate your kind review and are honored to have you as our customer."
Linda H.
Jun 2014
unknown
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Cavallero Heating & Air Conditioning, Inc. does not have any record of peforming any work for this customer or this address. The review or comments appear to be in relation to carpet cleaning, and we do not clearn carpets. Please call our office to verify this. Thank you"
Darylyn S.
Feb 2014
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JAMES A.
Jan 2014
quickly and efficiently.
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Thank you [member name removed], we appreciate your business! Cavallero Heating & Air Conditioning, Inc."
Donnamarie M.
Jan 2014
Physically went to business at 4:45pm on Dec 30th. Office staff were friendly, professional and very helpful. They helped me pick out a new digital thermostat to replace my old faulty manual one. Service was set up for next day between 8:00am - 12:00pm. The tech Mike called me at 9:45am and was at my house by 10:00am. He was professional, friendly and was an outstanding tech. When he removed my old thermostat (gas furnace was short cycling) he explained why the thermostat was not working correctly and quickly replaced with a new one. He took the time to show me how to use the thermostat and how to change the batteries, saving me time from having to search through the thermostat manual that he left with me. He then went to work on the furnace, which has not been used or cleaned/maintained in years. He explained how the furnace operates, showed me how to change out the filters and cleaned up after his work was done, so that you would not even know that he was there. He was very friendly with my dogs and is a very personable guy. I called Cavallero when he left to let them know how pleased I was with the service. They questioned to make sure that he had addressed my concerns. I would highly recommend Cavallero!
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"Thank you! We appreciate your business! - Cavallero Heating & Air Conditioning, Inc."
Jed M.
Sep 2013
Last winter my propane furnace stopped working. The first company that came out got it working, but when it broke again a few days later, they wouldn't come out. (I live in the Virginia City Highlands and the roads were icy last winter.) Cavallero came out and fixed my propane furnace. Their techs are very experienced, very experienced, and very courageous in the face of bad weather and roads. More recently, they came out and serviced my air conditioning system. And, their rates are very reasonable. Cavellaro gets my highest recommendion. It's not easy to get that.
Judith H.
Sep 2013
Katy answered when I called and told her that my A/C had stopped working. She asked where I lived and said she would call me back in 10 min. It wasn't even that long! She would send out a tech within the hour. Chris (tech) arrived within that exact time frame, diagnosed the problem in ten minutes but, had to drive to town to pick up a motor. Came back, installed same and gave us tips on better system maintenance. The whole repair ( including travel time ) 2.5 hrs. Chris was: courteous, friendly and totally efficient. I highly recommend this company for their service, pricing and customer care.
Donna T.
Aug 2013
He did a very thorough job and went above and beyond to make sure we were happy with our service. They were fast and courteous and were very reasonably priced. I would recommend them to anybody.
Deleted D.
Jul 2013
They were fine. It was a great experience. They were excellent. They were just very competent when doing our work. They are very quick in all the task. They didn't mess around or anything. They like the work and did the work. They had it installed and we are out of here.
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"We are so happy you were pleased, we have such wonderful customers. Thank you so much for your business!"
KATHLEEN B.
Jul 2013
I called to schedule appointment and was transferred to voice mail to leave a message. I did, but no one called me back.
Response from CAVALLERO HEATING AIR CONDITIONING, INC
"[member name removed], I understand your frustration! I would be upset too. No excuse for this, I would like to talk to you in detail about this or find out what day and time frame you called so that I can find out where the problem is in our company and correct it. Our office number is (775) 883-2066, please call and ask for me I will arrange an appointment for you, along with finding out where our disconnect was. I look forward to hearing from you. Sincerely Susan M. Cavallero - Vice President Cavallero Heating & Air Cond. Inc."
SANDRA D.
May 2013
Their service is great and their staff is good. It's been a few years since I've used them, but there are other people in my neighborhood that also use them. There was a minimum hourly fee and the guy was able to fix our problem in a really short amount of time, so he stayed and did other stuff. The most extraordinary thing was a few years ago one of our neighbors who's a widow had a problem and the first part that they tried replacing helped for like a week or two. It turned out that was not what she really needed, so they came back out and replaced it with a different part which cost twice as much as the first one. They only charged her for the first part at the lower price and to me that's phenomenal. You would think that they would've at least charged her for the high priced one and given her credit for the inexpensive one that didn't work, so that was just really impressive.
Jed M.
Jan 2013
Cavallero's techs are knowledgeable and experienced. They fixed the propane furnace that another company was unable to fix. And they came out when the roads were bad in the mountain community where I live.
Gretchen H.
Dec 2012
Two of the times they did not charge me because no work needed to be done. They are very nice people.
Joedy U.
Aug 2012
It was a great experience. Was quoted a price over the phone which was $900 cheaper than another company. The work was scheduled in a week from signing the contract. The technicians came out a bit earlier than I expected, which was ok. The work was completed in a few hours and the unit looks more heavy duty than the one it replaces. I have super amounts of cool air now and have to leave more windows than before open. Overall, very happy with this experience and looking forward to having Cavallero perform the seasonal work as well.
Melinda B.
Feb 2012
He was very helpful in explaining everything from keeping the furnace running to programming the new thermostat. I will definitely call them again for help in the future.
Dan K.
Apr 2010
As reported..............
Licensing
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FAQ
CAVALLERO HEATING AIR CONDITIONING, INC is currently rated 4.8 overall out of 5.
CAVALLERO HEATING AIR CONDITIONING, INC accepts the following forms of payment: CreditCard
No, CAVALLERO HEATING AIR CONDITIONING, INC does not offer free project estimates.
No, CAVALLERO HEATING AIR CONDITIONING, INC does not offer eco-friendly accreditations.
No, CAVALLERO HEATING AIR CONDITIONING, INC does not offer a senior discount.
Yes, CAVALLERO HEATING AIR CONDITIONING, INC offers emergency services.
No, CAVALLERO HEATING AIR CONDITIONING, INC does not offer warranties.