York Septic Systems

Jeremy and his guys came out, I received the estimate and two weeks later we were done and inspected. All good. I would have liked the waste field smoothed over better and there are quite a few ruts from the equipment.

we purchased a bank owned property where the septic failed to pass the inspection. The bank refused to replace it so we had to cover the cost. York gave us a great system at a reasonable price. The job was difficult but they handled it wonderfully and put everything back together nicely! We highly recommend their business and appreciate their hard work!

They're very good, they're efficient they know what they're doing. They are free with their advice.

York's estimate came in the lowest when we needed to install a new septic system about 5 years ago.  We paid for a service contract where they were supposed to come out and inspect the system every 6 months.  We suspected that they weren't actually coming out because the ground was never disturbed.  From then on we insisted on making appointments when we could be home, and this became very difficult.  Calls were not returned, and it usually took weeks for appointments to be made.  Late last summer we began noticing an odor and called for service.  Again, it took forever to have someone come out, and we (and the neighborhood) were living with the smell the whole time.  York finally stated that the system had shifted because of a buildup of grease.  I don't cook (ever), so the only culprit could be our bar soap, which had shea butter as an ingredient.  I couldn't believe this could be the case, and I never saw the layer of grease, but we were at York's mercy.  The tank manufacturer had gone out of business, but I researched the brand on-line, and tracked down one of it's representatives.  He stated that it was an excellent tank with few problems.  The representative couldn't believe that grease could have shifted the tank in solid ground.  Another septic company came out at my request, and also seemed skeptical about grease being able to be the culprit.  York finally came out with a backhoe, dug up the whole area, and reset the tanks.  They left a big mess, including scraping the bark off of a precious tree.  I received a bill for almost $1000.00, and since Michael knew we were putting the house on the market he demanded payment in less than 2 weeks or he stated that he would put a lien on the property. 

I would never use this company again, and recommended another company to the new owner for any future problems.

Simply a bad experience. I had fully expected to have him install my septic system based on recommendations but his customer service to me was terrible. Figures he's the only game in town and acts like it. Gave an initial low ball bid and then came back with one over twice as much. To be fair, he did note that it could cost more in his initial bid. But then quoted me other options that were even more expensive and totally impractical. He discussed these other options in way that seemed to pressure me to go with his expensive revised estimate. In addition, he ran his backhoe all over my property in areas he had no right to go. Then denied he did it. Really!?! Dug test holes and left them for me to clean up. Waste of my time and money. He got paid and I ended up with some spoiled/messed up property. Went with another septic person from ABQ who was great...He was also expensive but not as much as York and was much easier and more friendly to work with and really tried to come up with helpful suggestions and not just act like he's got me over a barrel. Way big difference.