Stephens of Santa Fe

It went very bad. I was here the whole time. Leslie's wife came & did the kitchen & supposedly the window sills. I looked at all the sills and 1 out of 6 was done. When I asked him about it he just said she used the dust buster on the sills. I said, " yeah but they are still dirty," He just shrugged it off. Then he put a dry bathroom rug in the dryer. I asked him why & he said to loosen up the dirt. What he loosened was the back of the rug. When I turned the dryer off all this dirt & tiny pieces of rug were in my dryer! Then he put the vents in the dishwasher. I don't have AC and he had the dryer & dishwasher going for no good reason. When he got ready to leave, I had to remind him about the crap left in my dryer, & to vacuum. Either Leslie or his wife put large scratches on my dishwasher. I let him know how displeased I was with his service. It was supposed to be $120, but he charged me $100 since he didn't have to clean the carpet. However, I still feel like I just threw $100 away. When I noticed my dishwasher, I took a picture of it, & the window sills, & sent it to them. They were very argumentative with me over the phone. However, One thing I can say is Leslie did a really good job on my windows, but not $ 100 worth. The wife said they would be over the next day, but they never showed up. So, because of this, I have lost faith in your company. When my renewal is due, I DO NOT WANT TO RENEW! If you would like to see the pictures, I'll be happy to show them to you. Sincerely, Shari Hardman

met expectations, clean job, would use again

Did a very nice thorough job and was very easy and pleasant to deal with.  Used green, fragrance-free products as we had requested. We intend to have him clean for us on a regular basis.

He is very honest; we have even given him a key to our home.  He always does a great job whether we are there or not.  Instead of just dusting the spices in the kitchen he will dust them and alphabetize them.  I would definitely recommend him to others.