Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Default business cover photo

SANTA FE GLASS & MIRROR

Doors (Interior) - Install or Replace, Window Glass - Install or Replace, Mirrors - Install or Replace,

About us

RESIDENTIAL & COMMERCIAL REPLACEMENT WINDOWS, CUSTOM TUB & SHOWER ENCLOSURES, MIRRORS, BATH MIRRORS, CLOSET DOORS, SCREENS, CUSTOM WALLS

Services we offer

ARCHITECTURAL CUSTOM GLASS, BATH MIRRORS, BEVELED GLASS & INSULATED GLASS., CLOSET DOORS, CUSTOM TUB & SHOWER ENCLOSURES, CUSTOM WALLS, FURNITURE TOPS, GLASS REPLACEMENT, LETTERING & DESIGN, MIRRORS, PICTURE FRAMES, PLEXIGLASS, RESIDENTIAL & COMMERCIAL REPLACEMENT WINDOWS, SANDBLASTING, SATETY GLASS, SCREENS, STORE FRONTS

Reviews
4.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
11%
3
0%
2
0%
1
22%
Showing 1-9 of 9 reviews
Victor L.
Mar 2022
1.0
$245
If you decide to do business with Santa Fe Glass and Mirror (SFGM), be sure to get a detailed description in writing of what you expect to receive. If not, be prepared to be forced to accept and pay for a glass product that you would not want in your home at any price and be told it was what you ordered. After three satisfactory purchases at SFGM, I ordered a tempered glass for a table and was given a written estimate for a "41 x 23 1/4, 1/4 oval shaped glass, flat grind" at a price of $245.65. The glass SFGM delivered had an edge that was wavy like a potato chip, not uniform, not symmetrical and not respecting the oval dimensions promised. When I filed a Federal Fair Credit Billing Act dispute through Visa, SFGM made up a story to say I was told the glass would be handcut and that it would not be symmetrical. As a result, my dispute was denied and I was left with a $245.65 charge for something totally unusable. If you try to buy local, like me, despite being able to purchase online and delivered to your home for a fraction of SFGM's price, I recommend staying away from this business!

Lisa R.
Jul 2017
5.0
Do not buy anything from these clowns and liars! They provided the same quote several times, but then tried to charge quite a bit more when the Plexiglass was delivered. I returned it. Moreover, it was impossible to have an actual conversation with the delivery guys; it was like talking to the Three Stooges: Main delivery guy: "I need your credit card." Me: "You already have my credit card." Him: "That's just for security purposes. I need a credit card now." Me: I ran inside to get my wallet. I came back to my garage and tried to hand him my credit card. Him: "I can't take your credit card. If I have to manually type in your credit card number, I'll have to charge you three percent extra." Me: "So how I can I pay?" Him: You need to go to our store and swipe the card through the credit card machine." Me: "What?" Him: "You have to pay for this today, or we will type in your credit card number manually and charge you three percent extra." Me: "When does the store close today?" Him: "4:30 pm. You need to pay before 4:30 or we'll charge you the three percent extra." Me: "OK." Then they left and I went inside my house and called my spouse to say we needed to pay at the store before 4:30: Spouse: "What? That's almost $300 more than the quote!" We decided to return the items rather than pay them so much extra money. I asked a friend with a pickup truck to help us return the items. Santa Fe Glass and Mirror forced us to pay the delivery fee of $45 plus tax when we arrived. What an awful experience.

Helen G.
May 2017
5.0
Yes, I recommend this pro
$1,000
Provided good advice, a quick quote, and good work.

Stewart F.
Dec 2015
5.0
Yes, I recommend this pro
$300
unknown

Roberto R.
Oct 2014
5.0
Yes, I recommend this pro
unknown

Chris E.
Feb 2013
5.0
Yes, I recommend this pro
$300
Planned a window replacement for a rental from out of state. They did a good job and made it fairly easy. I thought the price was a bit high but was pleased overall.

Merry C.
Oct 2012
5.0
Yes, I recommend this pro
For an emergency repair it went exceptionally well.

Robert W.
Oct 2012
4.0
Yes, I recommend this pro
$48
The task was routine and was delegated to one of the apprentice workers, Joseph. I picked up the screen and tried to fit it on the door frame at my house to find that it was not square, pulled in about 1/4and quot; at the center. I returned with the screen and Dion, an experienced worker, redid the job without question, and it fit perfectly the second time.
It was a small job, so did not get the supervisory attention from Rodger, the manager, that was required.

John P.
Oct 2008
1.0
$200
Called several local glass companies to ask for quote for two mirrors. SF Glass and Mirror was most responsive and best price. Fellow who quoted price (about $200) took my name so that when I came in to order, the quote information would be available. A few days later, went to store to order mirrors. Told him mirror dimensions for the order and was quoted almost twice the price. Told him that we had a quote on file, but he could not find it and made some excuse about his high quote. Called back a day or two later and spoke to first employee who took order but tried to charge me $10 more than first quote. When I told him the original quote was lower, he decreased the price (said he couldn't find original quote paperwork). Although they said the mirrors would be ready in a few days, it took more like 10 days. We finally picked up the wrapped mirrors at store, took them home and unwrapped them, and found that one mirror was fine but other was damaged on one corner (silver mirror backing was peeled off). When I took it back to the store the following day, the owner tried to blame us for damaging the mirror. After several days of discussing options, we finally settled on re-beveling the mirror at a small cost to us. The mirror was supposed to be repaired in a week. After three weeks and several calls to the store, I kept getting the run-around, so I asked to speak to the owner. When I complained that I kept getting different stories on the status of the mirror, and no one really seemed to know where the mirror was located, he hung up on me. The re-beveled mirror finally came back to the store about a week after my call. The owner had me look at the corner, and sure enough, it looked OK. But when we got it home and hung it up, we could see that the mirror now had a foggy substance between the glass and backing so that it cannot be wiped off. I assume that occurred when it was re-beveled. I did not bother to deal with this company again and will have another mirror made by some other company.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

SANTA FE GLASS & MIRROR is currently rated 4.0 overall out of 5.

No, SANTA FE GLASS & MIRROR does not offer free project estimates.

No, SANTA FE GLASS & MIRROR does not offer eco-friendly accreditations.

No, SANTA FE GLASS & MIRROR does not offer a senior discount.

No, SANTA FE GLASS & MIRROR does not offer emergency services.

No, SANTA FE GLASS & MIRROR does not offer warranties.