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Paul Davis Restoration of Northern New Mexico

4.3(
16
)
Acoustic Ceiling Tiles - Install, Carpets or Rugs - Clean at Home, Maid Service,

About us

Paul Davis Restoration of Northern New Mexico is part of a national franchise organization that provides services to repair damage and cleanup to residential, institutional and commercial properties from storm, water, mold, fire or other disasters. We also focus in remodeling kitchens, bathrooms, new additions. Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises. History of Innovation Paul Davis has helped shape the property damage restoration industry by being innovative and pioneering many initiatives. •One of the first networks to collaborate the insurance industry to better service policyholders in restoring and cleaning up damage to properties •Introduced the use of computerized estimating and line item pricing when estimating jobs. •Introduced our “Dry.in.3” guarantee for water losses by utilizing the latest in scientific methods and technology •Created an upfront, guaranteed pricing model – Predict-A-Dry – to estimate water mitigation jobs •Early developer of a computerized system to measure, monitor and verify water losses •Offering a performance warranty to insurance companies The Paul Davis heritage is based around a can-do attitude, innovation and exceptional customer service. The Paul Davis franchise network focuses on delivering services in the communities, towns and cities across the US, having created a synergy of excellence, expertise and experience that is second to none. Our passion for quality drives everything we do. If your business or home is damaged by fire, water, mold, storm or other disaster, Call Paul!

Business highlights

Emergency services offered
29 years of experience

Services we offer

Fire and smoke, Remodeling general, accelerated loss control, additions Re wind damage, hail, hazardous waste clean up., mold and mildew treatment, odor control, remodeling kitchen & bathroon, sewage contamination, trauma clean up, vandalism, water damage

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.316 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
6%
3
0%
2
6%
1
13%
Write a review
Showing 1-16 of 16 reviews
Yolanda C.
Nov 2020
1.0
$240,000
badly. Did not complete restoration, did not install doors, door bell, medicine cabinets, vanity, walk in bathtub not working (jets), personel contents not returned to me or returned dirty, washed dad's urn, did not put items away, had to hire someone to do that
Yolanda C.
Nov 2020
1.0
Yes, I recommend this pro
$240,000
badly. Did not live up to their promise to remodle home as was prior to fire. Did not complete or in some instances install doors, medicine cabinets, door bell, vanity, etc. Over billed ins. co, had me pay for alot of the work.
Kelli D.
Apr 2020
5.0
Yes, I recommend this pro
It was outstanding in every aspect. 1. They responded immediately with a team that had to drive 2 hours to the location of the house. They were there in the afternoon; I called in the morning. Very professional, very knowledgeable. 2. Every single item in a large, uniquely designed home in northern NM was removed and cataloged, including pictures taken of where each item was located. This includes things such as salt and pepper shakers, etc. 3. Everything was driven in semi trucks back down to Santa Fe where each item was cleaned and then brought back up after the repair work was done. This included artwork, pottery, clothes, handmade rugs, quilts, etc. 4. They worked extremely well with the insurance company - very necessary to make sure everything was done and done seamlessly. 5. The workers had to be good at obscure things such as adobe cleaning and repair, Mexican tile, large overhead beams, heavy tile roof... Everything was done well and quickly. 6. This entire job, start to finish, was completed in a little over THREE MONTHS. Unheard of. (And if you don't know, this is incredibly fast.) 7. They encouraged a list of things that weren't done or needed patching, of which there were about 15 small things. They were done immediately. I just can't say enough good things about Paul Davis Restoration!!!
Kelli D.
Aug 2018
5.0
Yes, I recommend this pro
Paul Davis has restored our house to great condition. They are an outstanding company in every single regard. We are thankful to them for making a bad situation survivable. This was an insurance claim, which made it even more difficult, but the insurance company knew the representatives from Paul Davis and the cohesion between what are normally conflicting companies was very solid, thanks to Paul Davis.
Daniel F.
Nov 2016
5.0
Yes, I recommend this pro
$8,000
it went very smoothly
Dale S.
May 2016
5.0
Yes, I recommend this pro
$54,000
unknown
James M.
May 2016
5.0
Yes, I recommend this pro
$4,000
unknown
Ramon Q.
Dec 2015
5.0
$9,000
unknown
Andrea D.
Jul 2015
4.0
$10,000
unknown
Diane V.
Dec 2014
5.0
Yes, I recommend this pro
$12,000
It was rather a slow process, but there were many homes damaged in heavy rainfall so they were extremely busy.  They were easy to work with, accommodating.
Michelle A.
Dec 2014
5.0
Yes, I recommend this pro
$3,776
unknown
Jane L.
Nov 2014
5.0
Yes, I recommend this pro
$13,000
They were absolutely wonderful. Fire is a very emotional thing. They came in and they held my hand. They said that they're going to take care of everything. They also told me that they're going to go through what can be taken, cleaned and restored. They said that they'll put it in their warehouse and work on it. Everything that's hopeless, they said that they'll bag it and put it in the trash. For everything that might be of some value or interest, they'll set apart and we can go through it. They emptied the whole place. They were just wonderful. They gave us an estimate and the final cost came in considerably below the estimate. It was overwhelming and they didn't make it overwhelming. The reason why we used them was that Paul Davis is very highly rated by Angie's List. The people were so nice. It was a pleasure. They really took care of you and they know what they're doing. They did a good job in every way.
Roger H.
Jul 2014
5.0
Yes, I recommend this pro
unknown
Mary C.
Nov 2013
5.0
Yes, I recommend this pro
$15,000
After getting 4 estimates from contractors (all recommended by our Insurance Co.), we used "word of mouth" to locate PDR. Those 4 estimates ranged from @$6,000 to $35,000 --- general comments about these other 4 include unprofessional, unreliable and "promise you anything" types. PDR was none of these things. Their bid was not the lowest or highest, but fairly addressed our needs. We dealt with an excellent PDR associate contractor, Gary Holmes, who epitomized good business practices: professional, thorough, accommodative within reason, prompt, courteous and always available for questions. His knowledge was impressive. He visited and gave us updates almost everyday. His crew was also excellent (Robert Garcia as well as others)--- kept us informed throughout the weeks of renovation. Our only criticism would be that the contract process was too "boiler plate" and we had to work to make sure that our specific requests were contractually addressed. It was a standard form, we think, and "one size" did not fit our needs. The contract eventually reflected both our needs with some negotiation on our part.  Having said that, we would definitely use PDR again, requesting Gary Holmes, for our upcoming projects.
Robert W.
Apr 2013
5.0
Yes, I recommend this pro
$3,000
An excellent project. See above.
PAM P.
Nov 2009
2.0
$2,000
They brought things from rooms that were contaminated and put it with uncontaminated rooms. They hired people that were not trained. They refunded my money and I had to hire another company to not only do the original work but also undo what they had done.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Paul Davis Restoration of Northern New Mexico is currently rated 4.3 overall out of 5.

Paul Davis Restoration of Northern New Mexico accepts the following forms of payment: CreditCard

No, Paul Davis Restoration of Northern New Mexico does not offer free project estimates.

No, Paul Davis Restoration of Northern New Mexico does not offer eco-friendly accreditations.

No, Paul Davis Restoration of Northern New Mexico does not offer a senior discount.

Yes, Paul Davis Restoration of Northern New Mexico offers emergency services.

No, Paul Davis Restoration of Northern New Mexico does not offer warranties.