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New Gen Water Systems, LLC

water softener installer

About us

With several years of experience in designing, installing, and servicing water treatment systems, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions and thank you for your interest.

Business highlights

7 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.617 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.6
Showing 1-17 of 17 reviews

John L.
07/2023
4.5
Been very happy with this contractor. That have been responsive and helped me a lot.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Everett C.
08/2022
5.0
Came out the same day to give an estimate and fit Us in as soon as he could.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$2,000

Daniel B.
04/2022
5.0
They did an excellent job

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

James B.
08/2021
0.5
They were highly rated and I expected better service. I am waiting for an invoice, I was informed after the work was done and paid in full, that an invoice would be mailed to me, that was over a week ago. I paid over $1,700.00 for work and was informed he charged $125.00 an hour and he was here from 11:30am - 4:30pm approx. 5 hours. I feel I was over charged and did not get what I paid for. The work was marginal quality, they put a shower set together and the shower handle works but does not turn all the way, I am not sure what he did and do not want to blame them for something they did not do. Overall, I could not believe the final cost and the biggest issue was I do not have the bill to itemize the cost and I feel I was over charged.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
0.5


Adel K.
08/2021
5.0
The project was completed on timeâ ¦if there was a delay it was because of the material availability. The mechanical room was clean at the completion of the work. The 2 technicians did a good job!!!!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$2,800

Natalie G.
07/2021
5.0
Both men were very polite, helpful and communicated well about the problem, and offered a solution. They will be returning to do the installation of a new product. I was very pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don A.
02/2021
5.0
Very professional and responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Annabel C.
01/2021
5.0
Christian and his assistant were very polite and considerate, and on time, and did their best to accommodate my chemical sensitivity. They found less expensive and chemical-free ways to do the work. They came back on Saturday to fix a leak by replacing a pop-up. I was very happy with their thoughtfulness and their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Candace B.
12/2020
5.0
The company appears to have finally fixed our repeated leaks by turning down the water pressure as Sonic Leak Detection suggested, and making other important adjustments to our leak detection hookup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathe M.
11/2020
5.0
Price was on target. They were super polite and professional and right on time. I would definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda A.
03/2020
4.5
Christian solved a complicated water pressure issue in my house. He clearly explained the problems and my options. I thought his pricing was fair and I will definitely call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$850

S. V.
02/2020
5.0
WE WILL CALL AGAIN WHEN NEEDED.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$225

John E.
01/2020
4.0
They were prompt and efficient and did a good job of explaining.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Nancy P.
11/2019
5.0
Courteous and professional. Christian kept us updated on progress and gave options to make access to future faucet repair easier. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emmi W.
10/2019
5.0
They were very quick and efficient, got problem solved, and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$187

Dean L.
09/2019
5.0
The overall experience was wonderful, the cleanup was good and the work quality is very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    22 W Cochiti, Santa Fe, NM 87508


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    water softener installer

    FAQ

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sunday: Closed

    Yes, New Gen Water Systems, LLC offers free project estimates.
    No, New Gen Water Systems, LLC does not offer eco-friendly accreditations.
    No, New Gen Water Systems, LLC does not offer a senior discount.
    Yes, New Gen Water Systems, LLC offers emergency services.
    No, New Gen Water Systems, LLC does not offer warranties.

    Contact information

    22 W Cochiti, Santa Fe, NM 87508


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed