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Hubbell Electro Mechanical

About us

Hubbell-Electro Mechanical offers complete heating & air conditioning services, plumbing repair, radiant floor heating remediation, and electrician services in Santa Fe, New Mexico. Our certified technicians will get the job done right providing you with professional, friendly service. We’re the residential heating and cooling specialists you can count on. Call (505) 471-4221 or Contact Us for a Free Estimate. Locally owned, Hubbell-Electro Mechanical is licensed from the State of New Mexico's Regulation and Licensing Division and fully insured for all work. Additional contact name - Evelyn Romero. Additional DBAs - Hubbell Electro-Mechanical, Sunna Corp.

Business highlights

50 years of experience

Services we offer

All types of heating, Mitsubishi Electric and Daikin heat pumps remediation, air conditioning, brick flooring & painting., drywall, electrical, framing, general construction, plaster, plumbing, stucco, tile

Accepted Payment Methods

  • CreditCard
Reviews
4.670 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
3%
2
3%
1
3%
Showing 1-25 of 70 reviews
Carol B.
Aug 2017
5.0
Yes, I recommend this pro
We have used them for many things, and they have been good. They are fine. They're a relatively small company. So the only problem, and its not a problem. Its the way they function. They can't get to you in an emergency. They don't have that many people.

Lynda J.
Aug 2016
5.0
Yes, I recommend this pro

Their products have been fantastic


Diana L.
Aug 2015
5.0
Yes, I recommend this pro
$100
They were fantastic.

Duncan S.
May 2015
5.0
Yes, I recommend this pro
I like them. They are good. They are very prompt and very informative.

Roberta I.
Apr 2015
5.0
Yes, I recommend this pro
$100
They were excellent. They were fabulous. They found the problem and resolved it where the other company I used couldn’t. It was terrific.

Patricia R.
Dec 2014
5.0
Yes, I recommend this pro
$77
unknown

Bill L.
Dec 2014
4.0
$4,500
unknown

MJ G.
Dec 2014
1.0
$83
.

MJ G.
Dec 2014
1.0
$83
.

Michelle B.
Oct 2014
5.0
Yes, I recommend this pro
$77
unknown

Catherine F.
Oct 2014
3.0
$77
I've been really reluctant to write anything, as this was such a negative experience for me.  I think I bought the coupon in late August of this year, 2014.
I called to schedule the service.  The young woman who answered the phone said the tech would call me back.  After two days of no return call, I called again.  The same young woman said she was sure someone would soon call me back.  After two more business days, I called and asked that young woman if I could speak to another woman, whose name was in an e mail Hubbell Electro had sent me.  That woman - forget her name - said the tech would call me back, that day.  No one called back that day.  I called again the next business day, asked for that woman again, and she said, "Oh Louis is here.  You can talk to him."  So that was at least six business days to get to talk with Louis, finally, and only because I kept calling.  No one ever called back.
Louis gave me an appointment for September 29 and I explained the tune-up coupon I had, which he seemed to recognize.
I waited for him from 10 to 12 on Sept 29.  No show, no call, no nothing.  I called Hubbell Electro Mechanical and the original young woman answered the phone.  I was not impolite to her, nor did I raise my voice, but I am sure it was very clear I was quite angry at waiting around for nothing, after all the trouble to get the appointment.
Within three minutes of my call with that young woman, Louis called me back.  He explained he had an operation and was not working and would not be for three more weeks.  First he said he was surprised the office hadn't called to cancel my appointment.  When I asked if it was the phone answering young woman who should have called to cancel my appointment, he immediately back tracked and said oh, it was entirely his own fault, he took all the responsibility.  
He gave me an appointment for October 17.  He called beforehand, several times, to check in on the time, and he arrived promptly on Oct 17.  He did a "safety check" on the gas boiler.  I thought my coupon was for a tune up, but I was too exhausted by the whole business to try to change anything at that point.  I said I wondered if I should get a new gas boiler, since mine is 30 years old.  Louis gave me a proposal for a new boiler, and asked about me financing it.  I said what financing did they offer.  I don't finance anything, I even paid cash for my house, but I wanted to see what he would say.  He did some figuring and said it would be $78 a month.  I said how many months?  He said "I don't know."  He said the interest rate was ten percent.  (Okay, nine point nine.)  I thought he was crazy - a 10 percent interest rate nowadays?  For an indeterminate number of months?  Sounds like SCAM to me.
A friend from Virginia called and said he had just fired a young man who spent all his work time trying to devise video games, when his job was insurance salesman.  The fired guy was "shocked" to be fired, claiming he was doing his job.  That's how that young woman who answers the phone at Hubbell seems to me  - she has her "mind" completely on something else.  You bother her by calling the business to ask for an appointment.  You have to be angry, as I was when Louis didn't show for the Sept 29 appointment, to get her attention.  Who wants to deal with people like that?
I don't want any money back and I don't want any contact with Hubbell.  I wouldn't have written a review, but the Angie'sList software kept asking me for one.
Several times it was mentioned to me that Hubbell is in the process of opening an Albuquerque office, in addition to their Santa Fe office.  Maybe things are confused because they're trying to get the new office open.  Maybe it is a good company, as most of their reviews say.


JOAN R.
Oct 2014
5.0
Yes, I recommend this pro
$77
unknown

Carol B.
Sep 2014
4.0
Yes, I recommend this pro
unknown

LUCINDA P.
Aug 2014
5.0
Yes, I recommend this pro
They did a good job.  I was supposed to get a call the morning of the appointment to confirm the time and never did.  When I contacted them to make sure they were still coming they were very apologetic for not calling to confirm and waived the service call fee as a courtesy which I found very nice of them. The technician was polite, prompt, efficient and knowledgable.  He did have to run out to get some extra hardware as the sconces were very heavy but he did this very quickly.  I would highly recommend them.

Alfred H.
Aug 2014
5.0
Yes, I recommend this pro
$9,000
unknown

Jo B.
Jun 2014
5.0
Yes, I recommend this pro
$119
This is the third time I have used Hubbell and each time they have been extremely responsive and professional and they never waste time.  They just take care of the issue.

Eliza T.
May 2014
5.0
Yes, I recommend this pro
$600
Plumber arrived on time and all work was completed quickly and without  problems.

Susan C.
May 2014
5.0
Yes, I recommend this pro
$40,000
This was a major project, in terms of cost and the amount and difficulty of the work performed.  The system is an advanced version of a heat pump HVAC, providing zoned climate control in different areas of the house by means of heated or cooled fluid pumped to individually controlled wall units in the different areas.  It involves excavation, carpentry, plumbing, electrical work, roof work, landscape restoration, construction of an outdoor enclosure for the central units, and patching and painting.  So there was a team of pros working several days to do the job.  
I can give the highest marks to the whole team for their expertise, skill, care, attention to detail, and courtesy and congeniality to my wife and me while they were working.  The installed system works perfectly with no problems.  My two B grades are for price, which is probably the highest price one could pay for an HVAC system for a house the size of ours (2800 sq ft), and for professionalism, the latter because of a significant error that was made in the initial estimate and plan of work.  However, the owner and CEO, John Onstad, made amends for the error by reducing by half the cost of remedying it.  
For anyone who wants the most advanced HVAC system available today, and is willing to pay the cost, I highly recommend Hubbell.



Richard H.
May 2014
5.0
Yes, I recommend this pro
$35,000

The entire project went extremely well and was done in the amount of time we were told beforehand it would take. The clean up after the project was finished was flawless, and there were follow up inquiries as to the effectiveness of the construction and clean up. The job also involved the construction of an exterior stucco wall, making the outdoor compressor unit invisible from the street, as required by our Homeowners Design Review Board. This was also done in an outstanding fashion. 



Larry W.
Apr 2014
4.0
Yes, I recommend this pro
$1,000
unknown

Richard A.
Mar 2014
5.0
Yes, I recommend this pro
$45
.

David P.
Feb 2014
5.0
Yes, I recommend this pro
$4,000
These guys are awesome.  They did a great job for me, and I am very comfortable with them.

Dan C.
Jan 2014
5.0
Yes, I recommend this pro
.

Gary W.
Jan 2014
4.0
Yes, I recommend this pro
.
Response from Hubbell Electro Mechanical
"Dear Angie's List members: I've known [member name removed] and done business with him for probably 20 years. He's a general contractor or was one. I don't quite understand this review from him. He was obviously satisfied with our service but not with our price. I'm surprised he didn't call and talk with me or my office manager, Evelyn Romero, about his dissatisfaction. Rather, he choose to give us a "D" regarding the price of the work on Angie's List. I don't think this is exactly fair since he could have called and talked with us. This is the problem with reviews on Angie's List. Sorry [member name removed]. Give us a call. Thanks. John Onstad, President Hubbell Electro-Mechanical 2818 Industrial Road Santa Fe, NM 87507 505-471-4221 800-658-5939"

Patricia K.
Jan 2014
5.0
Yes, I recommend this pro
$17,000
All wiring was done in the attic, out of sight.  All wiring to the outside equipment was contained inside a conduit that was painted to match the house.  The electrician and the installers were on time, professional and very neat.  Everyone involved in this job was highly competent and we would recommend them to anyone.
Response from Hubbell Electro Mechanical
"Thanks [remove member name], John Onstad, Pres. Hubbell Electro-Mechanical 2818 Industrial Road Santa Fe, NM 87507 505-471-4221 800-658-5939"
Showing 1-25 of 70

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Hubbell Electro Mechanical is currently rated 4.6 overall out of 5.

Hubbell Electro Mechanical accepts the following forms of payment: CreditCard

No, Hubbell Electro Mechanical does not offer free project estimates.

No, Hubbell Electro Mechanical does not offer eco-friendly accreditations.

No, Hubbell Electro Mechanical does not offer a senior discount.

No, Hubbell Electro Mechanical does not offer emergency services.

No, Hubbell Electro Mechanical does not offer warranties.