Eric Smith Builder INC

Overall this was a great experience. Eric and his crew were professional and courteous and the work was excellent.

Eric and his workers did an excellent job. Everyone was very skilled, polite, friendly, neat and a pleasure to have working in our home. We appreciate, too, how Eric followed the job and was always available. We will certainly contact him in the future if we decide on more "upgrades" or repairs.

Excellent job. Highly recommend Eric Smith Builders

The work performed by Eric Smith The Builder was excellent. Both Eric and his workers were friendly and respectful, which included actually listening to what I had to say, something that is not always a given for a woman. They showed up when they said they would, and they were careful, clean, and efficient. That is not to say that there was no dust in the rest of the house, but especially given that they spent several hours cutting tile on the floor while my husband and I were going in and out of their containment area, I believe that they did a good job of minimizing the effects of construction on the rest of the house. If Eric had not been at the house at the end of the day, he usually called before work started the next day to ask if I was satisfied with both the process and the product. I am a DIY'er, and I monitored the project moderately closely, because I did some woodworking woodworking for the project before they started and was going to do some more after they were finished, because a couple of things were going to have to be decided "on the fly" and because I wanted to make sure that I was happy with how things are done. The best example of the last is that at my request, they (willingly) incorporated some reinforcement to the copper flange of the range hood, even though it was not required by code or the installation instructions. The only problem that we had after they finished was that the garbage disposal quit working a day or so after they finished. When I called Eric in the morning, he said that he would get someone there that day, and he did. The problem -- a loose wire to the power cord -- was quickly diagnosed and fixed, and we have had no other problem with it, or anything else. Early on in the project, Eric went the extra mile to pick up the tile and rangetop on unrelated trips to Albuquerque, and then to deliver them to my house in Los Alamos with no charge, saving me either about $150 in delivery fees or the loss of a day to retrieve them myself; he also picked up the garbage disposal I purchased over the phone from a vendor in Santa Fe and delivered it to the house when it was needed on short notice. My house is about 30years old, and Eric politely but firmly informed me that because electrical work was being performed under his license, the kitchen had to be brought up to current code; installation of the GFCI outlets that were needed both for the island and along the other counter was subsumed into the existing contract. I should be clear that not all of their work was perfect, for example, another 1/8inch of shimming between two cabinets in the island was required for the range top to fit in its opening, but my husband and I will be happy to go back to Eric Smith the Builder for future projects.

Project took longer start to finish because of scheduling delays with concrete delivery. Eric was very responsive to my wishes and suggestions and took care of all permitting details.  Eric has many projects going at once and my only complaint is that he could of used more more person with him for the complex stair pour. As a result the initial stair finish was not up to standard but he worked to make it right. All in all very professional and I would use him again.

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The whole process went very smoothly and efficiently.  The excavation had to be done manually (pick, shovel, and wheelbarrow) but the workers were remarkably capable and efficient.  The worksite was carefully and thoroughly cleaned after the work was completed. 

The bid was accomplished easily...the price seemed fair, the work was scheduled to our requirements and the work was accomplished efficiently and effectively.  The primary worker was incredibly capable, focused and effective in all that he did.  The project was clean and tidy the entire time.  There were no missteps...We are thrilled with the outcome...better than expected.