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About us
Service and install Air conditioning and heating systems of all kinds. Custom sheet metal shop. Duct design and installation.
Business highlights
Emergency services offered
42 years of experience
Services we offer
Air Conditioning, Heating, Duct manufacture & installation, custom sheetmetal, Insulation
Amenities
Emergency Services
Yes
Senior Discount
10%
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
Reviews
4.914 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 7% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-14 of 14 reviews
Dd H.
Jun 2021
Perfectly done
Melanie B.
Jun 2020
They installed the Trane XV18 4 ton unit with the 96% efficiency gas furnace upgrade. The Trane system lives up to its reviews and reputation. The installation crew was very courteous! The install took one business day and aesthetically, I am pleased. No mess left behind. Every time I need anything serviced, whether it’s my home or my business, I call Precision Air.
Hanayo H.
Aug 2017
Laura who picks up the phone is very professional. The technician Jr. came out on the appointed time, performed the diagnosis with the help from the boss over the phone, made a temporary fix on the leaking pan, adding cooling agent, and checked the duct work, spending half of the day. He said he would get back to me on if they could fix the pan and how the house was not cooling. The charge was $106 for this and there would be no charge for the follow-up. He was professional also. His boss came out another day while I was at work and checked the duct work. No info. was left. By calling the office, I found from the lady that the duct work was supposedly too wide and they could not fix the outdated pan. I emailed the company asking the questions on repair possibility and estimates on finding the replacement pan, redoing the unit and duct work. I followed up twice on the phone. The lady ensured she would relay my message to her boss and told me they were very busy. After two weeks, there is no phone call or email back on the repair possibility or estimate. After all, the pan is still leaking and the house is not cool. Basically, the diagnosis was made, but no repair..... It is not that I do not hire them, but the other way around. . The boss could at least email me back on estimates even if they could not fix it right away, do you not agree? I chose the company based on others' review on the site.
Response from PRECISION AIR OF ROSWELL INC
"Thank you for your review. We appreciate hearing from our customers, and strive to improve our service in any way possible. I have gone over your review, and have researched the situation. We received your email Sunday July 16th, and it was forwarded to Mr. Lewis on Monday. He responded back to your email on Friday, July 21st starting with an apology for the delay in response. In his email he responded to each of your questions, including estimated costs for the work to be done. We have been waiting to hear from you in regards to his reply. If you have any questions regarding my response, pleased feel free to contact me at your earliest convenience. I have a copy of Mr. Lewis' email, and would be happy to go over it with you. Thank You, Ryan Lewis 575-622-8600"
Robert A.
May 2017
Very good.
Response from PRECISION AIR OF ROSWELL INC
"Thank you for taking the time to send your review of our company. At Precision Air we strive to provide excellent service and installation at a fair price. Thank you for your business, and allowing us to provide you with Precision Comfort."
Diana A.
Dec 2016
Awesome!!!! Very curteous phone calls, nice individual to do the work, and the cost was VERY resonable. I called to get appointment and was told they would be out shortly. I was floored that they were available so quickly. Recieved call from worker that he would be here in 15 mins. Checked everything out, called boss and got estimate of job, and gave wonderful tips on a few things he saw while looking at heater. Called the boss later andfound out he could come out the NEXT day if I wanted to okay the order. Same worker showed up after calling to let me know he was ready to do the job. Fixed, replaced and cleaned up all in a timely manner. At the end of repair, cost turned out to be $50 cheaper than quote! Awesome buisness.
Response from PRECISION AIR OF ROSWELL INC
"Thank you for your review of our company. At Precision Air we strive to provide excellent service at a fair rate. I will definitely pass on the review to my guys. Thank you for allowing us to provide you with Precision comfort."
Cory B.
Apr 2015
unknown
Response from PRECISION AIR OF ROSWELL INC
"Thank you for your review of our company. At Precision Air we strive to provide excellent service at a fair rate. Thank you for allowing us to provide you with Precision comfort."
Janetta H.
Dec 2014
unknown
Response from PRECISION AIR OF ROSWELL INC
"Thank you for your review of our company. We strive to provide excellent service in a timely manner at a fair price. We appreciate you taking the time to rate our service, and we use the comments to try to better the service to our customers. Thank you again for your review, and thank you for trusting Precision Air with your heating and cooling needs."
Michelle H.
Jul 2014
unknown
Response from PRECISION AIR OF ROSWELL INC
"Thank you for your review of our company. We strive to provide excellent service in a timely manner at a fair price. We appreciate you taking the time to rate our service, and we use the comments to try to better the service to our customers. Thank you again for your review, and thank you for trusting Precision Air with your heating and cooling needs."
Randy R.
Feb 2014
.
Response from PRECISION AIR OF ROSWELL INC
"Thank you for your review of or company's service. We strive to provide the best service possible. Thank you for choosing Precision Air for your heating and air conditioning needs. If there is anything we can do for you, please don't hesitate to call. Thank you again for your business."
Janetta H.
Aug 2013
They were great! On time and on budget. They were even good with my dogs. I would definitely use them again.
Response from PRECISION AIR OF ROSWELL INC
"Thank you for your comments. We also appreciate the opportunity to serve your HVAC needs. Please let us know if there is anything we can do to better serve you."
Jena A.
May 2013
unknown
Response from PRECISION AIR OF ROSWELL INC
"Thank you for your comments. At Precision Air, we strive to provide the best service possible. If there is anything we can do to provide better service, please contact me, Ryan Lewis, at our office. Thank you again for your comments, and thank you for allowing us to take care of your HVAC needs."
Mary M.
Mar 2013
On February 12, 2013, I called Precision Air of Roswell to give me an estimate for central heating and air conditioning. Ryan Lewis came out that same day to look at our house and see what had to be done. He was here for about 2 hours talking to me and explaining the process of installation, and what we will need for our house and answered any questions that I had. After receiving another estimate from someone else, we chose to hire Precision Air of Roswell even though the estimates were close in comparison. Precision Air already had an "A" rating on Angie's List and also have been in business for over 20 years. On Feb 28, they came out and started installing vents in the ceiling. On Mar 1, they started installing the flex ducting in the attic. They came everyday until the job was finished on Mar 7th. Every morning around 8 or 8:30 a.m., either Ryan or G.T. would call and make sure it was okay that the guys came out at that time. They were here when they said they'd be and stayed all day until around 3 or 4 in the afternoon. They did a great job. All the guys working out here were pleasant and respectfull. I did not hear an angry voice or bad word spoken from any of them. Everyday before they left, someone would vacuum the floors with a shop vac and asked me for a swiffer to clean up dusty foot prints that were tracked in. They are very professional and efficient and we highly recommend this company. We are very happy with the service we received and the work performed and we will be using them again in the future for maintenance.
Response from PRECISION AIR OF ROSWELL INC
"Thank you for your comments. We strive to do our very best and to have happy customers throughout the entire job. We will definitely pass on the compliments on to our team members. Thank you again for allowing Precision Air to serve you with your heating and air conditioning needs."
Janetta H.
Sep 2012
The technicians were polite, thorough and punctual. They resolved a number of issues involving my previous heater/air conditioner and did so significantly cheaper than estimates I received from other local companies.
Response from PRECISION AIR OF ROSWELL INC
"Thank you for your comments. I will definitely pass the compliments on to our team members. Thank you again for allowing Precision Air to serve you with your heating and air conditioning needs."
Mary B.
May 2011
It went superbly -- please see comments above. I noticed that my air conditioner was not working on Memorial Day, and when I called the company early Tuesday morning, the repairman arrived at my home within 2 hours of the call. He went straight to my outdoor unit, and by the time I got outside to tell him that there may have been a power surge that affected or even caused the A/C to go out, he had already diagnosed the problem as electrical. He did not spend a lot of unnecessary but otherwise billable time looking for non-existent problems, and he did not try to sell me any unnecessary repairs; nor did he attempt to exceed his level of expertise and competence by trying to repair the electrical issues. Throughout the process, he was polite, professional, and pleasant.
Response from PRECISION AIR OF ROSWELL INC
"Thank you for your comments. We appreciate your business."
Licensing
Licensed*
Trade License Number
61600
Trade License Locale
New Mexico
Trade License Authority
Construction Industries Division
Trade License Expiration
04/30/2016
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
PRECISION AIR OF ROSWELL INC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
PRECISION AIR OF ROSWELL INC accepts the following forms of payment: Check, Visa, Discover, MasterCard
No, PRECISION AIR OF ROSWELL INC does not offer free project estimates.
No, PRECISION AIR OF ROSWELL INC does not offer eco-friendly accreditations.
Yes, PRECISION AIR OF ROSWELL INC offers a 10% senior discount.
Yes, PRECISION AIR OF ROSWELL INC offers emergency services.
No, PRECISION AIR OF ROSWELL INC does not offer warranties.
PRECISION AIR OF ROSWELL INC offers the following services: Air Conditioning, Heating, Duct manufacture & installation, custom sheetmetal, Insulation