Custom Construction & Roofing LLC

Yeah, these people are a complete joke. After an agonizing three years to get our house built, they came out and said they used THOUSANDS of dollars of more materials than they did. Like, 100k or materials. We were out there with them almost every day watching and helping their “crew”, so we know that was bogus. We went to court with them and everything. They’re liars and crooks. Do NOT do business with them

They removed the old roof and installed the new one.  Within 3 months the roof had several significant leaks with caused interior damage.  They came out twice and repaired the roof in two spots, with one still un repaired.  No interior repairs were ever made.  They will not return phone calls and have still not repaired the damage.  I am pretty worried about the "guarantee".

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Brandon and his dad Andrew was and is a joke. To get them to work was like pulling teeth. I was told a "CREW" would be out to work. It was a crew of 1. second, the crew of one put his foot through the roof and no repairs was offered. The hole is still there. The roof on the east side leaked after the crew of 2 fixed the roof. It still leaks to this day. A real pair of rip offs.

I contacted them initially to schedule an estimate. I asked them to pick up a key from my rental company, which they did and they came out and inspected the property. I wasn't given a proper estimate at that time. The estimate, while it gave a price, was incredibly vague and only said things like and quot;bathroom remodel.and quot; It didn't give materials planned, etc. I contacted the company to let them know the estimate wasn't complete and I couldn't enter into a contract for $20,000 without specific details of the whole remodel.

The owner said he'd work on the estimate the weekend and get me a more detailed report at the beginning of the week. I didn't hear from them for a couple of weeks, so I called them back and spoke with Helen, who represented the owner of the company and who was very pleasant and professional. She spoke with the owner and contacted me to let me know they had to postpone work because they were too booked and couldn't do the work until fall at the earliest. It would have been nice to know about the scheduling issues before waiting all of this time.

Overall I found contact to be polite, professional, and friendly but unfortunately unable to complete any estimates or do any work at this time. I wish I would've known earlier so I could've made other plans.

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100% Awesome!

The company was great! The workers always showed up on time and worked hard. They completed it in six days, with the crew even showing up on a Saturday to finish everything. They cleaned up any mess they made and were very easy to work with. We couldn't be happier!