Reviews
2.66 Reviews
Showing 1-6 of 6 reviews
Jay S.
10/2020
internet service
 + -1 moreany one else hate cable one or sparklight? let comcast come to Rio Rancho! The price is absurd compared to other major providers. The service is commonly interrupted. The price is always going up even though we are promised our monthly bill will be so and so, so that we had a budget. It is always changing. A ridiculous company and I am livid that Cable One has a contract in Rio Rancho to monopolize ISP and cable providers. A monopoly removes competition between companies which is basically the only thing consumers can use to fight against bad service, high costs, etc. Simply ridiculous.
Description of Work: monthly home internet
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$89
Nora C.
07/2015
internet service
 + -1 moreunknown
Description of Work: The service was done remotely. We have been a TV, Internet, & phone customer for 14 months. The customer service & tech reps are easy to understand & really try to help, but we keep having the same issues (lousy streaming & phone features not working). For example, when we travel, we have to call to have a rep set up call forwarding. The techs cannot figure out why I can't do it online. But streaming is the main issue. We keep getting different resolutions (buy Moca, move modem, get wireless extenders, pay local pc expert to look at set up). Called the local pc support person that Cable One recommended. He said it sounded like we needed to try a new Cable One modem. Made me wonder why Cable One didn't recommend that. Anyway, will give it a try. Just wish we could stream.....
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Yes, I recommend this pro
Jackie R.
03/2015
internet service, cable tv service
 + 0 more.
Description of Work: .
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Yes, I recommend this pro
$169
Barbara A.
12/2014
internet service
 + -1 moreThey have the monopoly on the cable and telephone service in Rio Rancho NM. And Century Link the other telephone service their charges are outrages and service bad.
Description of Work: Cable One has the monopoly on the cable TV's in Rio Rancho, when you call you will always be on hold 15-45 minutes before they anwser. I had someone come out on 12-22-14 to repair my telephone service, the schedule was 1-3 he was here 2:45pm and stated they like to fix the problem for three days and then you call and this is where they charge you again for the service they were suppose to have repaired.
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Yes, I recommend this pro
Michael F.
06/2014
internet service
 + -1 moreCalled to cancel service after realizing $200/month was too expensive for Internet that was slow and spotty and cable we rarely watched. Was told that I needed to drop all equipment off before our contract could be canceled, even though the office hours were completely unreasonable. I had to take an afternoon off work to accommodate their hours. After turning in the equipment, I was told a final bill would arrive in 3-5 days. The next day, I received a bill, charging me for the equipment I had returned. I ended up taking another afternoon off to resolve the issue. Would not recommend their service or customer service!
Description of Work: Provider of cable services in the Rio Rancho area
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$200
Mary T.
09/2013
internet service
 + -1 moreThe internet speed that they provide us is pretty fast. Whenever I called them to fix something they cmae out and fix it.
Description of Work: We used Cable One Inc for internet service.
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Yes, I recommend this pro
$60
Contact information
1117 RIO RANCHO DR SE, Rio Rancho, NM 87124
Licensing
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Service Categories
Internet Service,
TV Service - Cable
FAQ
CABLE ONE INC is currently rated 2.6 overall out of 5.
No, CABLE ONE INC does not offer free project estimates.
No, CABLE ONE INC does not offer eco-friendly accreditations.
No, CABLE ONE INC does not offer a senior discount.
No, CABLE ONE INC does not offer emergency services.
No, CABLE ONE INC does not offer warranties.
Contact information
1117 RIO RANCHO DR SE, Rio Rancho, NM 87124