Bio-One Albuquerque

Wonderful, honest, kind people. Thank y'all so much!

First off I have to start with Nicole. She was pleasant and very helpful from the beginning. She definitely made what was a very hard situation very smooth and easy and communicated very well with me. She went above and beyond to also communicate with me on a professional basis and also extended out an arm on a personal basis. It was like i was working with a friend during this whole situation. She and her team were of great help and more than willing to go above and beyond what they had to, to fulfil their "jobs". Nicole's team treated myself and our property with great care and professionalism. They were very personable, caring and once again went above and beyond to help. I definitely recommend Nicole and her staff to anyone that is in need of their services. I am happy to give my reference.

I hired Bio-One Albuquerque while I was in a rehab center recovering from a serious injury. After years of neglect, my house needed extreme cleaning so that it was safe for me to move back home even while I was still somewhat impaired and recovering. The place was too far gone for regular maid services. It is hard to trust people in your home sight unseen, but the minute I talked to Luis on the phone, I knew I could trust them implicitly. Everyone I dealt with was kind, non-judgmental, helpful and considerate. They also subcontracted a plumber for much-needed basic repairs which included fixing an ongoing leak, and Bio-One supervised the work. Overall, they created a safe, clean, livable space for me to return home to. They went above and beyond to take care of my needs beyond the signed contract. For example, they removed a defunct refrigerator and re-arranged my garage to make room to store my car indoors. Storing the car inside was their idea; they thought that would be safer for the car in my weeks of absence. Luis offered to get both items done at no extra cost. When I called them a few days after my return home to ask where my broom and dustpan were, they stopped by that same morning to give me a new broom and dustpan they had just purchased! Another example of above and beyond, and caring about customer outcome. I appreciated their kindness very much. I did not even know there were companies to do this kind of what they call **extreme cleaning** of bad spaces and Bio-One was the right company to call. They will respond to difficult situations with real caring and insight. They are trustworthy and will do things right. They are a true help and will solve difficult situations for their clients.

Most thorough, loving, kind, professional, knowledgeable, willing to clean the most gross of stuff ( animal poo, maggots, knats in refrigerator, animal urine soaked) with no judgement. Must hire them!

I had been living with piles and piles of trash in all my spaces for over a year before I started reaching out to companies for help. I had contacted 10-15 places on a frantic Saturday, not expecting a fast response. Nicole with Bio One responded to me not only immediately, but with COMPASSION and EMPATHY for what I was going through. Together we made a plan, and four days later she met me in my embarrassingly disgusting apartment and got to work. Throughout the entire process she communicated with me what was happening as I was too embarrassed to stay there while her team worked. They got more done in one day than I could’ve in months. Never once did they make me feel ashamed or embarrassed with anything they did. They sorted through my piles and piles of trash to make sure nothing important would get thrown away. Bio One has changed my life. After just a couple short days of work (I live on the third floor in a walk up if you can imagine how laborious it must’ve been to get box truck after box truck full of trash to the dump), my apartment is completely changed. They organized my kitchen. They washed my dishes. They got the nasty bugs out of my sink and fridge. They cleaned a bathroom that was disgusting. They got my sinks going full power again. They went through my pantry and got rid of moldy food. They made sure I was ok with each step of the process. This is the first time in this apartment that I am able to have a Christmas tree. My dogs have a safe home. I have my life back. Anyone can be hired to throw away trash. But I truly believe that it takes a special type of person to sift through it, clean a home with kindness, and treat the client with compassion and understanding. I felt such despair prior to having Bio One come help me. The estimate was fast (the day I first messaged them), the price was EXTREMELY reasonable, and it is honestly really nice they they want to help you and will work with you. They put the PERSON 1st.

They were very helpful and thorough when they came by my property for a waste cleanup.

Nicole and her team were the best. They listened to the issues I had and offered me help in resolving any issues. Nicole was always available by phone. She checked in regularly with me about our home and my needs. She was so kind and helpful. John, a team member was knowledgeable, helpful, and kind and did a great job for me. They all went above and beyond to help me. They cleaned my home thoroughly including vent system using Ozone and painted all walls, borders and ceilings same colors I had. Did a great job. And steam cleaned carpets. I highly recommend this company and Nicole for anyone needing any of her services. We sold our home One day after being put on market.¹

Bio one is a professional , and courteous business. I highly recommend them.

Sunny was very efficient, helpful and professional, she is a pleasant individual to work with. Jennifer and Kris did an excellent job they were professional, nice, on time and did a great job. Thanks for being so quick.

Excellent people to work with. On time, great communication, and wonderful work performed. Would recommend to anyone needing any one of their services as it was well worth the money spent and a better cost than the competitors as well.