PORTALES ACE HARDWARE APPL CO

Hardware & Home Improvement Stores

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Shelby A.
08/2015
1.0
home improvement stores
  + -1 more
I tend to never write reviews on businesses, however I have had multiple awful experiences with this business. My husband's grandmother lives in Portales and we have been traveling up there on weekends to help her with her house and several renovations she has going on. My first EVER experience with this store was particularly horrendous. I was walking around the store with my mother in law, waiting on my husband (who is licensed HVAC) to get the parts he needed to fix the insulation on the AC unit. We were just talking and walking around and a male employee comes up to my mother in law and I to ask if we need any help. I quickly told him no, that we were looking for my husband and at that point he said an awful sexist joke that we have our keeper so we'll be fine once we find him. I talked to the manager and they seemed to care less. The second time I went in, I again was confronted by the SAME employee asking me if I needed help. I was smelling the candles they had out and said no thank you (although I knew who he was and wanted to say more) and he said "oh just smelling candles waiting on your men to do the work". Again I talked to the manager who seemed to care less. Other employees have seemed alright, except for the men in the lumber area. We got **2** boards from there and we backed up our truck to load them and were told to move our truck so they could load 20 bags of cement onto another persons trailer because they were "in a hurry". We moved our truck over and when they were finally ready to load ours (they wouldn't let us just take the pieces and go, which would've taken all of 60 seconds) they wanted us to move our truck back. I told them it was fine where it was since we had already had to move it once and wait 15 minutes for them to load another truck then chat with THAT person who was "in a hurry" and they told me to load it myself. This is the only business in Portales I have had issues with. But I have never ONCE had a good experience there.
Description of Work: They employees are absolutely awful to women.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

    Contact information

    227 S MAIN AVE, Portales, NM 88130


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores

    FAQ

    PORTALES ACE HARDWARE APPL CO is currently rated 1 overall out of 5.
    No, PORTALES ACE HARDWARE APPL CO does not offer free project estimates.
    No, PORTALES ACE HARDWARE APPL CO does not offer eco-friendly accreditations.
    No, PORTALES ACE HARDWARE APPL CO does not offer a senior discount.
    No, PORTALES ACE HARDWARE APPL CO does not offer emergency services.
    No, PORTALES ACE HARDWARE APPL CO does not offer warranties.

    Contact information

    227 S MAIN AVE, Portales, NM 88130