PILLAR TO POST

The inspector missed major structural damage that was clearly visible to anyone who actually crawled under the house, and INSPECTED it. Do NOT use this company. It is going to be a very expensive lesson for me and I did not find out until I recently tried to sell the property and had an inspector that knew what he was doing report the problems.

Scott did an outstanding job inspecting a house we are purchasing. He was very detailed with his inspection and provided answers to all my questions. I really recommend upgrading to the infrared package to provide piece of mind for determining if there are any leaks or hot spots. The best part is that he provides the inspection report on-site when it is completed. I would definitely recommend Scott for a home inspection!

unknown

We were very pleased with the services. The inspector was very professional and organized. He went above and beyond in the service provided. We had a great experience with this company and would highly recommend.

We had used this home inspector previously and felt confident that they were very thorough and knowledgeable but with the second home it turned out that we were not informed of some expensive replacements that were needed and as we purchased the home in consideration of the inspection results, the outcome was very costly.  The inspector performed the inspection in a very professional manner, encouraged our participation and made many comments to us and by the time the inspection was completed we were fairly confident that we had received an informed and complete inspection and we trusted the results.  With in a few months after moving in we were faced with expensive repairs to the heating, heating, air conditioning and plumbing and ultimately replacement that cost us thousands more that we expected.  The furnace was much older and not in safe working condition as we were told by the inspectors and we had similar issues with other critical systems in the house.  I don't believe we would use them again.

unknown

I was hesitant to go with an inspector our realtor recommended since they were friendly with each other. That's why I joined AL and found these guys. Our inspector, Mark, was great. He was very thorough. He checked every plug for proper wiring/grounding, checked every appliance's functionality, crawled up on the roof and checked the condition, and checked the exterior for problems. Additionally, he was very informative as to what we should expect of them and any issues related to what he found. 
As a side note, we did go with our realtor's recommendation for the sewer inspection and that guy was very lazy and unprofessional. Definitely avoiding this trap next time.

unknown

Mark arrived on time and had already used the lock box access prior to my arrival. We began with a thorough paperwork review and confirmation on scope of review. Mark was extremely thorough, and involved my wife and I in the process. We asked several questions during the inspection and he pointed out several things which, although not really "problems" suggested things to watch out for in terms of the landscaping as well as the roof and other parts of the structure. Very conversational and relatable. We also asked about one of the windows which prompted him to do another review of all of the windows in the home just to ensure he had captured everything. His printer was on the fritz, but we received the full report via email in PDF format within hours.

My husband and I were thinking of purchasing a property in 10/2013 after researching on Angie's list I decided to give Pillar to Post a call. Scott answered and stated he would be available to do an inspection when we were ready and just give him a call that he would remember my name. We shopped for the remainder of the year. We stopped looking around the holidays and resumed our search in February of 2014. We made an offer and needed to schedule our inspections I remembered talking with Scott. I called him up and he remembered and right away was able to schedule our inspection with the owner. On the day of we were ten minutes early and Mark was already there and ready. He invited us to join him and to look over his shoulder while he conducted his inspection. He was extremely knowledgeable and invited us to ask questions. He did not mind the owner being there while he pointed out what needed to be repaired or is opinion about certain conditions of the house, he spoke his mind. The owner was not happy but I was. Our inspection was 2 1/2 hours long and I believe because we were asking so much, but Mark did not seem to mind at all. At the end of our inspection we talked about what we found and printed out the report and gave it to us in a professional binder. I think that is a nice touch now I can use the binder as a quick reference for things related to our home, such as the window sizes for each room and filter sizes for furnace. There were facts sheets regarding the plumbing specific to the house. We would definitely use Pillar to Post and I would recommend them to our family and friends.

Pillar to Post did an excellent inspection, ensuring that all key points regarding the condition of the home were noted thoroughly. You receive at the end of the inspection, same day before leaving the house, a professional binder competed with all the known facts concerning your house. No waiting for days for a report to be finalized. Any adjustments or corrections were immediately taken care of with real time communication. Friendly, courteous and questions from the homeowner are encouraged.
Pillar to Post was also able to inspect the home within several days. Inspection report is detail and comprehensive.
Highly recommended.

The inspection was very thorough.

Scott did a very thorough inspection and explained everything as we went along. I really liked that he sent me the contract ahead of time so I could read it over before signing; and that he provided me with a binder immediately after the inspection that contained all the reports and a lot of extra information about maintaining the house. He did not seem rushed or impatient with all my questions.

Scott is a true professional. He takes his work seriously and provides a very high quality home inspection. He is very detail oriented and as such I believe provides one of the best home inspections we have had.

They are awesome. They fit me in when I need an inspection right away. They are reasonably priced. They are very good with the buyers, taking them around and showing them things. They give them a book that gives them all the maintenance tips that they need to do throughout the year. The full report is handed at the time of inspection. The summary report is printed right there on site and they have pictures of all the items that need to be repaired. I like their professionalism, the thoroughness of their inspection, the comfort level they give the client that they are working with. They are also very understanding with the buyers. The quality of their work is excellent.

I am in the process of closing my first home purchase and required an inspection. Mark was there on the dot and invited me to shadow him and explained every step of what he was doing and why. Very professional. I appreciated the binder with pictures they presented and even had a lil DIY home repair DVD in there for me . Overall, not knowing much about how home inspections work, I felt that Mark took the time to walk me through and where ever there was a question, was happy to explain the process and how it pertained to my home and my inspection. He was cool and super knowledgable.

Scott was very knowledgeable and professional. He arrived on time, described the process, inspected the house then provided a detailed typed report. He was happy to talk to me throughout the inspection process, and provided lots of useful information on various aspects of the house above and beyond identifying major repair issues (there were none). This was the 2nd home inspection I have experienced. Scott was MUCH more thorough and knowledgeable than the prior inspector, even though Pillar to Post was less expensive. The owners happened to be present during the inspection and commented that they wish they had used Pillar to Post for the same reason: Scott was much more thorough than the inspector they had just used to inspect their new home in Santa Fe. I highly recommend Pillar to Post.

I couldn't be more pleased with the inspection. This was my first time buying a home and the thorougness, friendliness, and willingness to discuss any questions I had were so very much appreciated. He brought his own printer and left me with the full report before he left. You also get a complete binder with the inspection results, yearly up-keep checklist, expense folders, etc. It's so great to have it all there in one place. I highly recommend this company. Also, I understand they are one of only two in new mexico who are licensed

Overall, I found this to be a pleasant and educational experience.