From the first phone call to the completion of the project Daniel, the owner, was prompt and professional. The estimate process was thorough and complete. Once we decided to go with East Mountain Roofing, the product and supplies were ordered and the job was started as scheduled. The crew arrived on time every morning, worked hard all day and was courteous and respectful of our home and property. There was a slight delay due to a late spring snow, but the roof was completed in a timely manner. Upon inspection, the roof is GREAT! Such an improvement, slope and drainage on our "flat" roof are now appropriate. No more pooling or un-even run off; increased insulation and the white color we chose will assist in reducing summer heat build up. We could not be happier with the choice we made. Without a doubt, we would hire East Mountain Roofing again.