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Approved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Gus Flooring

Carpet Repair, Refasten, or Stretch,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Gus Flooring, is the most professional flooring specialist in the area. We area a family owned and operated business founded in New Mexico, and recently we have extended our services to El Paso, Texas. With 3 decades of expertise, we have satisfied the flooring demands of countless residential and commercial customers. Past experience worked for Home Depot for 7 years until we branched out on our own.

Business highlights

Se habla espanol
Emergency services offered
13 years of experience

Services we offer

25+ Years Experience, Sales and Service, Spanish and English

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Reviews
4.870 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
0%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 70 reviews
Gabriella N.
Aug 2025
5.0
Carpet Repair, Refasten, or Stretch
Did a great job repairing the carpet that had dog damage and looks brand new

Angelyse C.
Jul 2025
5.0
Carpet Repair, Refasten, or Stretch
Gus was amazing, very professional, respectful, and hard working will definitely recommend/hire again

Adrian M.
Mar 2025
3.5
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
He did a good job.

Steve D.
Oct 2024
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Seems very knowledgeable on carpet stretching

Issa G.
Aug 2024
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Crazy how it works. What an amazing business

Rodney R.
Jul 2024
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$250
Very professional and quick same day service!! Replaced my stairway carpet.

Stephen K.
Jun 2024
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$200
Gustavo did an outstanding job in stretching the carpet in our master bedroom and closet.

Andrés G.
Jun 2024
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$150
Professional repair. Looks like new again. Thank you!

Tracy N.
May 2024
0.5
Carpet Repair, Refasten, or Stretch
$150
Gustavo first quoted me 300.00. I called around asking for quotes. 1 person said 150.00 set time to meet guess who showed up Gustavo. Same person 2 different phone numbers 2 different quotes. When I asked him he shook his shoulders like yes I will do the work for 150.00. Okay come on in. He spoke like a pro with steps on repairing the carpet. He mentioned getting carpet from closet to use on area I needed repair on and adding similar piece in closet. My carpet is multi color. He added a solid color in my closet. I had showed him a sample piece I could get from Lowe. He assured me he had something similar not the case. After he completed the work. The piece he repaired he said I could not use my vacuum. It is a high traffic area. The same day the edges were coming off. Now instead of having to repair the piece in the closet I need to repair the original piece I he repaired. I am soooo disappointed with his so called 20/30 something year experience of a job. Even more so when I mentioned the closet piece not being similar he mentioned it would cost me another 80 to change it. What?!?!!!? I am soooo upset I could not talk to him again since he is an older gentleman and I felt sorry for him. I am soooo unhappy with the repair. Now I need to find another carpet repair person to help make my carpet look like 1 piece instead of being able to see the repair like a sore thumb it looks like a bandage on a cut UGH!!!!!!!

Melissa F.
Apr 2024
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$100
Gus flooring was quick, clean work and quickly fixed my carpet issue.

Marianna G.
Mar 2024
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$200
Very happy with the work!

Stephanie G.
Apr 2023
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
El Sr. Gustavo hizo un trabajo excelente en la reparacià ³n de mi alfombra. Su trabajo es de gran calidad. La responsabilidad y pronta asistencia le dan 5 estrellas. Super recomendado.

Mrs T.
Mar 2023
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$400
Gus successfully repaired my carpet by removing ripples that had formed over time and I appreciated his use of a power stretcher. He is an experienced carpet and flooring professional. I highly recommend him.

Paul S.
Feb 2023
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$150
Very professional and polite. Reasonable price

Alexandra D.
Jan 2023
4.5
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Great customer service and he was very polite

Armando S.
Jan 2023
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Quick and reasonable

Angela R.
Sep 2022
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Amazing and quick work!! Very happy with results!

Jesse C.
Aug 2022
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Gus is one of the nicest persons you'll ever meet! He is extremely courteous and does a fantastic job on his workmanship! Excellent communication and came sooner than scheduled to do our repairs. Offered his price on the spot and began work immediately and completed in timely fashion. Honestly didn't think he'd be able to finish the job on time, but he stayed until it was done. Totally satisfied with his work. He is honest and fair, in fact I believe he'll give you the best price in town! I highly recommend Gus and would be happy to use him again if ever necessary!

Nick S.
Aug 2022
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$150
Very punctual and on time. Very nice and does quick work. It was a little higher price than I expected, but it was last minute and was done well.

Carmela C.
Aug 2022
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Gus provided me with an in-person quote that was very reasonable and offered to do the repairs immediately. I am a realtor and my client's cats shredded the carpet at the threshold where it meets the tile. Gus' repair was impeccable and the damage is no longer an issue for potential buyers! I highly recommend Gus and would definitely hire him again.

Kathleen M.
Aug 2022
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Very professional service!!

John W.
Jul 2022
5.0
Yes, I recommend this pro
Outstanding work

Dwayne M.
Jul 2022
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$250
I have a couple dogs that like to chew on the carpet on my stairs. I have had it repaired twice previously. This time I decided to go with Gus Flooring and Carpet and I am extremely happy that I did. Not only was the work more professionally completed, he repaired a few items from the other companies, his price was a 1/3 less expensive. Gusâ Flooring and Carpet will be the ONLY ones I call for my Flooring and Carpet needs. I cannot express my gratitude strong enough for this Company.

Valorie C.
Jul 2022
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Gus came out to do a small job for me to repair my carpet in a couple places. He was here on time and did a great job. Many contractors are hard to get for the small jobs. I highly recommend him and would hire him again.

Gil V.
Jul 2022
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$250
Gus is professional and extremely knowledgeable of his craft!! His assessment of the problem was accurate and he worked quickly and he even cleaned up when he was done! The job was immaculate! I would hire him again anytime!
Showing 1-25 of 70

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Gus Flooring is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 7:00 PM Tuesday: 8:00 AM - 7:00 PM Wednesday: 8:00 AM - 7:00 PM Thursday: 8:00 AM - 7:00 PM Friday: 8:00 AM - 7:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: Closed

Yes, Gus Flooring offers free project estimates.

No, Gus Flooring does not offer eco-friendly accreditations.

No, Gus Flooring does not offer a senior discount.

Yes, Gus Flooring offers emergency services.

Yes, Gus Flooring offers warranties.