ERW Gutters & Stucco

unknown

Estimator was punctual, professional and knowledgeable. I was given my choice of rain barrels, color, spigots, etc. which pleased me. Installers came on time, were efficient and cleaned up after themselves. I have had two light rains and the rain barrels collected 132 gallons of rainwater with 0.8 inches of rain which I put on my plants and trees. Everything appears to be working well.

ERW was great. They were the low bid and provided references for me to call. After we accepted their bid, it took 2-3 weeks to get the rain barrels made (which seems to be the standard), then after a bit of initial confusion, they called and scheduled the installation. Installation went smoothly and they involved me in decisions made at several points. They installed the wrong decorative wraps around the canales, but were happy to change them out and came back the next week and managed to replace them even tho we were not home. It has not yet rained since the gutters and barrels were installed, so I cannot yet speak to how well they work. But we were very happy with the work and their ability to meet our needs, and everything looks great. Based on a few minor confusions along the way, I would recommend being very specific and clear about choices.

I was tired of constantly cleaning pine needles from my home gutters. Ernest from ERW came out to evaluate the project. He was knowledgable, understood what I wanted to do, offered good suggestions, and gave me a quote on the spot. Three business days later Ernest came back with the installer and carefully explained what had to be done. The installer was very courteous and did a very professional job installing a gutter extension and leaf guards. At one point he was not satisfied with a portion of his work and said he had to redo that portion as he liked to strive for perfection! When finished, he thoroughly cleaned up the area.

Contacting ERW before and after the job was easy...Ernest always answered the phone himself.

The products they used were of very high quality. Ernest went out of his way to custom manufacture non-standard parts to give me exactly the outcome I wanted. They started the job when they said they would and completed the work in a few hours.

This was a very pleasant experience.