HUTCH'S TRANSMISSION

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The service was wonderful. They addressed all issues and went over everything. No surprises. They troubleshooted in hopes that it was not the transmission, trying to save US money. ...

Horribly, He ripped us off.

It was overall a positive experience. I was able to find the problem to the car and there was no unecessary expenses. They didn't try to sqeeze any money out of me and told me to bring the car in if I had any transmission problems.

We were unhappy with our last mechanic, as they had charged us over $500.00, the car was stranded again, and when I called for help they were not helpful. So, I looked on Angie's List for a recommendation, and Hutch's was the only local shop with a rating. I called them, and they recommended that we call a shop that was actually just two blocks from where the car was dead, and let us know that the other shop was honest, and we might be able to save a towing charge. The other shop sent a mechanic to our vehicle, fixed it, and the charge was only $50.00. So, while Hutch's didn't do the work, they certainly helped us, and I am impressed with their ethics and customer service.

My 2001. F250 Super Duty Ford transmission would not go into reverse. Doug had them drop the oil pan and they found metal in it so they recommended that they remove it and find our what parts had failed. They found that a "keeper" on the reverse solenoid had broken. They replaced the "keeper" with a heavy duty one and reinstalled the transmission and tested it. All this at no charge! Hutch's had rebuilt the transmission last September and it only had a 1,000 miles on it. The warranty was only for 6 months and had already expired. They honored it anyway with absolutely no cost to us. I highly recommend this company. They have rebuild several transmissions in my company's fleet in the past and we have always had competent service from this vendor.