The Cleaning Authority logoApproved Pro
Approved Pro

The Cleaning Authority

Maid Service,

About us

When we do your house cleaning, you get the perfect combination of professional quality and personal service. Over the past 20 years, The Cleaning Authority has developed an extremely effective cleaning program. Yet each office is locally-owned, so you can also depend on our responsiveness, accountability and personal attention. We're very thorough. What makes our program so special? One of the main reasons is our Package Plan Rotation System. It's a proven program that lays out exactly what our cleaners will do on each clean, so you'll know what to expect in every room in your home. We guarantee your satisfaction. Our cleaning program is so thorough; we don't just say you'll be happy, we guarantee it: If you're ever unhappy with any area we've cleaned, we'll return the next day and re-clean it to your satisfaction at no charge. We're affordable. We work hard to offer you the highest level of cleaning service at the best possible price. It's this combination of price and value that helped us build a great reputation - locally, nationally and international.

Business highlights

22 years of experience
Reviews
4.722 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
14%
3
0%
2
5%
1
0%

Filter reviews by service

Showing 1-22 of 22 reviews
Janice Z.
Apr 2024
5.0
Maid Service
Yes, I recommend this pro
Pleasant and professional

Deborah D.
Jul 2023
4.0
Maid Service
Yes, I recommend this pro
Did a good job only problem she over looked a count of areas in the kitchen. Vent over the stove and window sill at big picture window. Other than this did a great job.

Gerald M.
Aug 2021
5.0
Maid Service
I have had The Cleaning Authority for quite a while and have found their services to be exceptional. The girls, Ismelda and Julia Yuanda have always arrived on time and have jumped right into the job. I'm an older person and unable to get into the nooks and cranies the way I used to but I don't have to worry about that anymore because they get it all. Great job my friends and I'm happy to recommend you to my friends.

Norma Z.
Aug 2019
5.0
Maid Service
Yes, I recommend this pro
Julia, Margarita,Emilia

Susan K.
Jul 2017
5.0
Maid Service
Yes, I recommend this pro
The crew did a good job although they didnt clean underneath furniture very well and missed some "sticky" areas. Good price, nice girls. Hard workers.

Debra R.
Sep 2015
5.0
Maid Service
Yes, I recommend this pro
The Cleaning Authority has been cleaning my home for several months now. I am absolutely pleased with their work. They do a thorough job with a high level of detail. They are dependable, timely, and efficient. The teams are always friendly and eager to please.

Lois R.
Jun 2015
5.0
Maid Service
Yes, I recommend this pro
The Cleaning Authority, did a fantastic job all areas of cleaning . they were all very professional ,neat , and thorough . Lois R. Los Ranchos

Betsy A.
Jan 2010
2.0
Maid Service
In the estimate I was promised a certain price that would be less if they took less time. I wanted a detailed cleaning of 2 baths and a kitchen. The toilet in one was very dirty. I was promised they could get stain out. They got 1/2 the stain and left the rest. They started cleaning my shower door and floor but never finished. I was promised a clean for 2.75 hours but they left at exactly one o'clock. I guess it was lunch time. In kitchen floor was still dirty and top slat on blinds was missed and had obvious dust. Not a single lady that came to clean could speak english making it very difficult to communicate that I was over charged.
Response from The Cleaning Authority

"After a friendly conversation with the customer she realized that she was not over charged and had in fact received 4.25 hours of cleaning, even though we only charged her for 2.75 hours. The customer stated that the team did a great job overall. We did miss dusting the top slat of one blind and recleaned it. The shower door and toilet required more time than estimated due to their condition; we recleaned these as well. That's our guarantee, "Your satisfaction is very important to us. If you are ever unhappy with any area we�ve cleaned, we�ll return the next day and reclean the area to your satisfaction." --John Schleicher, Franchisee"


Judith M.
Sep 2009
5.0
Maid Service
Yes, I recommend this pro
very professional and a great rate! cleaning was excellent.

Carol H.
Jul 2009
5.0
Maid Service
Yes, I recommend this pro
They arrived on time,did a through job and listened to my instructions on particular items .

Morris G.
Dec 2008
4.0
Maid Service
Yes, I recommend this pro
Actually, I had the place clean before they arrived. There was some confusion about the package I was ordering. I had to clean the washer and dryer myself.

Joey G.
Jul 2008
5.0
Maid Service
Yes, I recommend this pro
Awsome

Samantha U.
Feb 2008
4.0
Maid Service
Yes, I recommend this pro
They forgot to clean some things that we asked them to (they didn't vacuum the couches as requested), but what they did clean looked great.

Jennifer B.
Jan 2008
5.0
Maid Service
Yes, I recommend this pro
The consultation was very professional. The cleaners were prompt. Good Service

Ann J.
Sep 2007
5.0
Maid Service
Yes, I recommend this pro

Chris G.
Jul 2007
5.0
Maid Service
Yes, I recommend this pro
Absolutely outstanding service at a reasonable price. The management and cleaning staff are very courteous and responsive. I anticipate keeping them as my maid service for a long time. I would, and have, recommended this company to other people.

Johnnie G.
Jul 2007
5.0
Maid Service
Yes, I recommend this pro
Everything is clean and sparkling! They did a great job and I would recommend them without hesitation!

Nat H.
May 2007
5.0
Maid Service
Yes, I recommend this pro
Remarkable. I didn't know what clean was prior to this.

Peter K.
Mar 2006
N/A
Maid Service

Nigel H.
Oct 2005
N/A
Maid Service
CLean up did not consistently meet expected level of professionalism.

Bruce D.
Oct 2005
N/A
Maid Service
Thanks these guys are great!!

Perry & Linda M.
Jun 2005
N/A
Maid Service
The manager and crew were very professional and easy to work with. The only criticsm I have is they overlooked the messy windowsills but I'm sure they'll take care of that on the next visit.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Cleaning Authority is currently rated 4.7 overall out of 5.
No, The Cleaning Authority does not offer free project estimates.
No, The Cleaning Authority does not offer eco-friendly accreditations.
No, The Cleaning Authority does not offer a senior discount.
No, The Cleaning Authority does not offer emergency services.
No, The Cleaning Authority does not offer warranties.

Contact Information

2815 Broadbent Pkwy. N.E., Suite C, Albuquerque, NM 87107

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