STOP Restoration, LLC

I just want to give a huge THANK YOU to Mr.Kegan Stephens. I have had the pleasure to get to know him, this is not just a review for the company but I would love everyone to know that this man helped out with a backpack give away this year, his generosity is above and beyond. He helped make a difference in the community giving back to kids & families. If you want someone reliable and trustworthy this is your guy. That being said I can only imagine how hard he works for his team and how well his team will work for you. So thank you again from the bottom of my heart. I really appreciate you,our community appreciates you. Keep being amazing. #TeamStopRestoration#

Very impressed with the services we received. Everyone was so kind and informative, most of all super thorough! The team went above and beyond, special thanks to Miguel, Micheal, Jesus, Q, Xyac, and Kevin. There were others who came each day with Michael and Miguel...they were awesome too!

Miguel Martinez worked on the fungus problem in my bathroom today. He did an excellent job. He was thorough, paid attention to detail, and got the job done in a timely manner. I would highly recommend him and his company for any additional work if needed Barbara Haner

The stop restoration did an amazing job on getting rid or our mold situation.. Miguel was super respectful of our property, and walked us through every step he did just so we had an understanding of why and what he was doing for the day. Thank you again we really appreciate the hard work you did!! 😊

Michael Caldera was very professional !! I did an excellent job

Stop was quick friendly and a pleasure to have had in my home.

Please stop and call another company. This company will overcharge you, double market rates and youâ ll be stuck with a large bill. Please stop and do not call STOP restoration. They didnâ t show up, left fans and a dehumidifier all weekend and then doubled the charges insurance said is normal for water mitigation. They had us sign a paper saying weâ d cover anything insurance will not pay, knowing we were in the middle of a flood. Then they send a single line item bill for triple. After a call they threatened to lean my property and now Iâ m stuck with a giant bloated bill. Please stop and call another company. This one is a scam, theyâ ll overcharge and threaten you. Please do not use this terrible company.

DO NOT WORK WITH THIS BUSINESS, THEY ARE SWINDLERS. We had emergency water damage and called for a quote/assistance. Although we had not contacted them yet, they called us incessantly to try and gain our business. Eventually, and because we had limited time, we agreed to have them come out for an inspection. They came in, left a couple of fans and a dehumidifier in the room, and left saying that insurance would probably cover it. That night they were quoting us for $3,000. THREE THOUSAND DOLLARS for a couple of machines that we had, the day before, rented from Home Depot for $120. TO MAKE MATTERS WORSE, the person *helping* us called us 24 hours in, with an INAPPROPRIATELY AGGRESSIVE tone saying, *I am not sure what type of game you are playing, but you need to pay us.* As if we were not going to pay, AND charged us for their travel from ABQ to Santa Fe, a fee that we HAD NEVER agreed on or been privy to. THIS IS A SWINDLE, they disrespected us as customers, and we BEG THAT NO ONE WORKS WITH THEM AGAIN. This is NOT how you run a business and we will be calling the BBB to report.

Kegan is knowledgeable, paid attention to the detail, gave phenomenal customer service and was punctual.

Mold Remediation is EXPENSIVE!!!! Do NOT get mold if you can avoid it! However, if you do have mold, there is no need to look for anyone other than S.T.O.P. Restoration, LLC. Kegan and Jeremy were excellent to work with! FYI, mold testing needs to be done by a separate entity so that there will be no conflict of interest.

Professional and knowledgeable. He walked us through everything and made sure we understood. Was out to us same day we called. I would highly recommend. Prices were great and reasonable for the work.

Thanks Kegan. Your crew made an extremely horrible experience almost a pleasure.! You guys are awesome!

Great people to do business with and would not call anyone else for this type of work! All the work done proffesionaly and in a timely manner ver satisfied with the whole job! Thanks Kegan and Ed and Tim!!

He was dependable, all were courteous. I left the house a couple times while they were working. Did not have to watch over them while they worked.