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Sandia Sunrooms and Windows
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install, Concrete Foundation Installation,
About us
Local family owned business since 1999. Free estimates. Many financing options available. We also offer Patio Covers, Kitchen Remodel, Bathroom remodel or Tub to Shower conversions
Business highlights
26 years of experience
Services we offer
DOORS, KITCHEN AND BATH REMODELING, PATIO COVERS, SUNROOMS, WINDOWS
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.527 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 7% | ||
| 4% | ||
| 7% | ||
| 4% |
Showing 1-25 of 27 reviews
Ron D.
Jun 2017
We had all the windows in our home replaced through Sandia Sunrooms & Windows last year. Immediately, I noticed a big difference in the temperature of the room, and no more cold drafts! Additionally, our A/C has been able to maintain the programmed temperature throughout this very hot summer, and our utility bills have still decreased by more than $100 per month. Don did a great job installing the windows, and we couldn't be happier with the entire process. I would highly recommend Sandia Sunrooms & Windows for any home improvement project you are considering.
Albert M.
Dec 2016
Bottom line price given with no hassle. Thorough understanding of work given. Installers did a great job and very knowledgeable and professional
Mark N.
Oct 2016
All the different teams of workers, concrete removal and installation, roof removal team and roof installation team did a great job. They came and completed their work when promised and cleaned up afterward. Great job!
Roger S.
Oct 2015
unknown
Maurice G.
Apr 2015
They did an excellent job. The shower was completely torn out, the area was treated to avoid further mold growth, and everything replaced with acrylic walls floor to ceiling and shower pan. Joseph, who did the work, was very thoughtful. Carpet was covered from the front door through to the bathroom where the work was done. Everything was cleaned up each evening, tools stashed away in the shower. I was very impressed with the work he did and with the cleanup job he did each day.
I was very pleased with the entire operation and would recommend them.
I was very pleased with the entire operation and would recommend them.
Linda H.
Jan 2015
The outcome was excellent. The pergola was outstanding and the cover on the patio was just unbelievable. The guy was quick and he knew what he was doing. He was done and out of here in two days. I couldn’t ask for a better product. The sun room took quite a bit longer. The workmen knew what they were doing but they were not very efficient. It took longer and it was more expensive than I wanted it to be.
Gary Z.
Dec 2014
Exceptionally well! Sound advice in planning the job...personal attention by Sandia Sunrooms owner. Cooperative and reasonable in budgeting and pricing. Started with an over-pour of existing patio to level floor...meticulously done by Anthony the concrete subcontractor. Enlargement of a doorway required modification of an existing wall and was done professionally and cleanly. Installation of the Temo channels and glass panels was equally meticulous by Marko and Geno. Electrical went smoothly and very cooperatively when county inspection required more outlets than originally thought. All contacts were called in advance and all workmen were professional. Site was cleaned after ever operation, materials neatly stored overnight when required. Extra services, like touch up painting, volunteered at no charge. Our thanks to the whole team: Jack, Tracy, Chris, Ernest, Steven, Albert, Gabe, Mark and Anthony (s). !!
No downside here
.Temo products were superior in quality to closest competitor and at a lower price. .Full screens and two way sliding double pane windows provide versatility and convenience.Thomas P.
Jan 2014
It went really well. It was very good. The people were good. The only really problem we had were the building inspector. That was the only delay. You need to have the plan ahead of time because my idea of what I had had to change because of the rules and regulations of the heating. The city wouldn't allow things what I wanted.
Donald P.
Nov 2013
The roof is now leaking; and they will not come out to look at it and claims it is not leaking without looking at it. Even refused to come out and follow up with us.
Response from Sandia Sunrooms and Windows
"This review does not make sense to me. The sunroom walls we installed were under an existing roof that was part of the customer's house. We did not install a roof but simply enclosed an existing patio area. If the roof is somehow leaking, then it is a problem with the house not the sunroom. I believe the real issue is the grading of the customer's back yard (with flagstone) which was sloping towards the sunroom. We warned the customer of this potential issue and the customer said that he would have his friend with a Bobcat fix the grading problem. We did not contract with the customer to do any grading or landscaping. After a significant rain, the customer called us to say their sunroom was leaking. We sent one of our installers to the customer's house on 7-24-12 to check out the issue and discuss with the customer. We discovered that no grading had been done and the water from the back yard was shedding to the base of the sunroom causing a leak. The customer reiterated that he would have his friend fix the problem (it was not Sandia Sunrooms responsibility). Until the back yard drainage problem is fixed, there is not a whole lot we can do. Please let me know if anyone has any questions or wants more information. We have hundreds of very favorable reviews that are not listed on Angie's List. Jack Petry"
Kathylyn B.
Oct 2013
Andre the salesman came promptly to our appointment. He went through the features of the Ameriglass replacement windows manufactured in Loveland, Colorado. They were virgin vinyl with internal aluminim supports, and vinyl honeycombing for additional strength. After talking to two other replacement window companies, the choice was clearly Ameriglass. Andre came back, took measurements and gave me an estimate. Six weeks later, Don and Duane came to install the windows. These two men are expert installers and would recommend you ask for them, they have been working together since high school and both did an outstanding job. I can be a and quot;hoveringand quot; consumer, but with these men installing I did a couple of walk bys and always found them busy doing a stellar job. Windows look great, most are picture windows re placing 26 year old aluminum. Unbelievable difference, don't want to put the curtains back up. Excellent workmanship and Ameriglass windows are wonderful.
Mackenzi M.
Sep 2013
Andre showed up and was very knowledgeable about the product he was selling. He went over all of the options and shared his ideas about what he thought would look good. The price was a bit much for my liking, but it was fair when compared to other estimates. After the contract was signed Tracy showed up and did his site check. He made all of the measurements needed to complete the job and he said it would be about 4-6 weeks until the installation was complete. About 6 weeks later the installer called and set up a time to install. The installer showed up on time and he was very professional and courteous. Overall I am very happy with their service and I am even more happy about the final product. For the installation of a pergola I would highly recommend Sandia Sunrooms.
Ed M.
Jun 2013
The concrete subcontractor did a great job, as did the electrical subcontractor. The installer who supervised the construction reeked of alcohol every day and the finishing work was rough and unsightly.the project started later than promised for logistical reasons and once the materials were on site, assembly took longer than promised. We intended to use this sunroom as a living space with air conditioning and heating and Sandia Sunrooms provided the combination unit and brought in the electrical service at an additional price. They had NO IDEA what the proper size unit would be for the space, based on thermal qualities if a sunroom and the AC was grossly inadequate. After much back and forth hassle, they removed the AC unit and refunded the cost. I had some water leakage due to lack of caulking at time of construction. Sandia did send someone out to caulk and I have had no additional leakage. Overall, the customer service, after the construction, was responsive and friendly. I wish I had not done this type of construction. For the price, I could have had the same square footage stick-built with proper heating and cooling.
Response from Sandia Sunrooms and Windows
"This project was completed well before April 12, 2013; the final inspection was completed (and passed) on 8/5/2011. The installer referred to (alcohol on breath) no longer works for Sandia Sunrooms. In regards to the A/C and heating unit, the manufacturer (GE) specified that the unit should heat and cool up to 400 square feet (the sunroom is 330 square feet). Also, sunrooms are intended for occasional or recreational use rather "habitable" or full-time use such as a bedroom. Because the customer wanted to use the sunroom as habitable space, it required more than the typical supplimental heating and cooling the sunroom units provide. In any event, we did refund the cost of the unit to the customer and did the restoration work at no cost to the customer so that the customer could find a different heating and cooling solution. Also, since that time, we have added a more powerful line of A/C units. If anyone has concerns or would like to discuss this project in more detail, please don't hesitate to contact me. Jack Petry Sandia Sunrooms"
Anna D.
May 2013
The sunroom was built and shipped to the business. The only complaint we have is that the sunroom sat at the business for a few weeks before we had an install date (hence the punctuality mark). We were informed it was on hand, but had to wait for an install time that seemed to take quite awhile.
The install itself took three days. The two installers were very professional, polite and offered educational conversation the whole time making us feel informed about the whole process. They left the work site clean of the debris created in the process of installing our custom sunroom.
The install itself took three days. The two installers were very professional, polite and offered educational conversation the whole time making us feel informed about the whole process. They left the work site clean of the debris created in the process of installing our custom sunroom.
Robert V.
Apr 2013
Great! On day 1 they removed the tub and old side paneling then sprayed for mold and taped up the doors and windows. The 2nd day, the project was completed. It was a great experience all the way through - starting with the salesman, all the way through the installation. The owner called to be sure everything was as we expected it to be. This was very comforting.
Tonya M.
Mar 2013
Later the owner of Sandia Sunrooms came out to go over the plans, double check everything, and he made some helpful suggestions which were incorporated into the plan. Then he scheduled a cement layer to come out and prepare the cement foundation for the sunporch, which is approximately 6'x9'.
Several weeks later the room itself was installed, in a couple of days. It has two good sized windows and an all-glass front door. The roof has a nice slope to it and it has electricity inside and an outside light, doorbell, and attractive door handle, as well as a rain spout.. I'm very pleased with the way it turned out and the quality of the materials and workmanship. It's filled with plants now and makes an attractive and useful entry. I can sit out there and enjoy the sun in the morning and afternoon. I've gotten many compliments on this addition. All the employees at Sandia Sunrooms were very talented in what they did, and they were helpful and courteous.
Several weeks later the room itself was installed, in a couple of days. It has two good sized windows and an all-glass front door. The roof has a nice slope to it and it has electricity inside and an outside light, doorbell, and attractive door handle, as well as a rain spout.. I'm very pleased with the way it turned out and the quality of the materials and workmanship. It's filled with plants now and makes an attractive and useful entry. I can sit out there and enjoy the sun in the morning and afternoon. I've gotten many compliments on this addition. All the employees at Sandia Sunrooms were very talented in what they did, and they were helpful and courteous.
Cheryl M.
Mar 2013
Very well
Brian B.
Feb 2013
Sales representative came out to the house twice to help us design the look of our awning. Also had installer come out once before work started to do measurements and confirm with us what we wanted the look to be. Installation went well and was completed on time. They did leave some materials around the yard during the installation but it was tidied up at the end of each day. We had purchased two ceiling fans with lights and they installed as part of the job. The electrician was a little frustrating as he did not communicate well with me on when he would be at house to do work but in the end we were very satisfied with the work. The electrician team stayed until we had put the fans through test runs and made adjustments until we were satisfied. We are very happy with the awning and think they did a great job on working with us to agree on a reasonable price for the work.
Robert Z.
Aug 2012
At the outset, we were happy with the plan we created with the person from Sandia. He said that once the materials arrived, the installation should take less than a week. As it turned out, the project took over three weeks. Technically, it is not yet finished, since we failed the county inspection. The person in charge of the installation had some personal issues that kept him from working every day (and not full days on all of the days that he worked). Further, the plans he was given were not detailed enough for him to see how we had agreed the patio cover should be installed. As a result, the supports were tied into an existing railing rather than into the curb at the level of the deck. When we pointed out the problem, he had to go back and redo the supports. Throughout, no one from Sandia came to see how the work was being done; that meant that the proper inspections were not being done as the work proceeded. Therefore, the county inspector could not sign off on the work because he could not see how the new work was attached to the existing structure. As far as the electrical went, the electrician (or his assistant, who did almost all of the work) had trouble getting things to work after all of the wiring was installed. It took several days longer than it should have. We failed that inspection, too, because of a number of minor issues, and the electrician had to come out and redo the work.
Response from Sandia Sunrooms and Windows
"I believe this review is unfair and a bit puzzling. A short while after the project was completed, we visited the customer to ensure they were satisfied. The customer said that they really like and enjoy the patio cover, pergola, and sunroom combination and that there were no issues that we needed to take care of. Although the complex project did have some construction issues which we addressed and resolved as quickly as possible, it does not deserve such a harsh rating. We communicated with the customer throughout the project (management did visit the site more than once during construction – perhaps the customer was not there at the time) and saw it through to a successful completion. All inspections are completed and approved and the result is a beautiful upper level project that I would be happy to show to others. If anyone has any concerns about specific items in the customer review, please do not hesitate to contact me to discuss in more detail. I would be happy to address any of the issues and also discuss other issues that were not our responsibility but we helped to resolve anyway. Also, I have several photos of the completed project that anyone can review. Further, if anyone would like to see a significant number of very favorable customer references/reviews, please come by our showroom/office any time. Sincerely, Jack Petry Sandia Sunrooms & Bath Solutions"
Stan M.
Jul 2012
They are absolutely the worst company I have used in my life. They started weeks later than they were supposed to and instead of doing the work in two weeks, they took six months. At one point the sunroom blew off, so the construction was really bad. They were not good with following up when we had a problem and they were really hard to work with. They are extremely unreliable and never apologized for the bad work. I would not use them ever again and I have told others not to use them either.
Response from Sandia Sunrooms and Windows
"This old review was before my time. However, I did drive by the site - it's a beautifull cathedral sunroom on piers. Also, I did see in the file that there were some pre-existing conditions not caused by the sunroom, which we took care of at no additional cost to the customer. One particulary troublesome issue was a leak that was difficult to find. After much time and expense, we discovered the leak was coming from the chimney and had nothing to do with the sunroom. We fixed the leak at our own expense to satisfy the customer. There were also additional factors beyond our control that impacted the job. Clearly this was not one of our better installations, however, the customer does have a nice usable sunroom. If anyone has any concerns or would like to discuss this job in more detail, please contact Sandia Sunrooms and I would be happy to share any information we have. Also, I would be happy to share a substantial number of favorable reviews/references we have at our office. Sincerely, Jack Petry Sandia Sunrooms & Bath Solutions"
Thomas P.
May 2012
Everyone was very good and pleasant. They were very nice people. They worked from the end to the beginning instead of working from the beginning till the end. There were a couple of things that were left out like the little piece of board that goes along the wall; we are still waiting for that to happen, it never did happen so we don't think it's going to happen. We have mentioned it to them a couple of time but then we got busy. Otherwise, it was a good experience. The things that they used to make these things were well made. They did a very good job and turned out pretty well.
Kay S.
Jan 2012
Salesman spent a lot of time with me designing the project and answering all of my questions. Concrete subcontractor and installation subcontractor were both meticulous in their work. Everyone was courteous and accommodating and willing to answer all of my questions at all times. Everything turned out precisely as planned and I look forward to using the patio when the weather is warm again.
There may be others who would do the work more cheaply, but I seriously doubt that you can beat these folks for high quality work.
There may be others who would do the work more cheaply, but I seriously doubt that you can beat these folks for high quality work.
David A.
Apr 2011
We had talked to several companies about a patio cover, and all quoted about the same price for size we wanted. Sandia, however, offered us more choices and far better quality materials for the price. The salesman came out with samples and brochures, and he was very helpful and knowledgeable. He did not try to pressure us into a more expensive cover, and clearly explained the construction materials and methods. We placed an initial deposit, and when we were ready, Sandia sent out someone to take measurements and confirm the details. We made another partial payment , and Sandia ordered the materials from the factory. They gave us weekly updates on the progress of the order. When the materials arrived in town, they scheduled the delivery and construction date. The installation crew was very efficient, professional, and friendly. The setup took two days instead of one, but only because very high winds made erecting the roof dangerous. Once the cover was finished, we made the final payment. The cover is very attractive and extremely sturdy. The installers walked around on the roof finishing it off, which shows how strong the cover is. We were extremely pleased with the entire experience, and think we have the best patio cover possible for the price.
Cheryl M.
Sep 2010
Work was done in a time and professional fashion. I do have some concerns with their electrical subcontractor, but Sandia was outstanding,
Chad J.
Oct 2009
They were good but expensive. The quality of their work was good, too. The salesperson was responsive; however, the person on the field was not, because we did not communicate very well on phone calls.
JULIA M.
Jan 2009
They people that came were very professional. I had the patio already here, they put in the end, windows, etc. It was a great experience, I had no problem at all.
Licensing
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FAQ
Sandia Sunrooms and Windows is currently rated 4.5 overall out of 5.
Sandia Sunrooms and Windows accepts the following forms of payment: CreditCard
Yes, Sandia Sunrooms and Windows offers free project estimates.
No, Sandia Sunrooms and Windows does not offer eco-friendly accreditations.
No, Sandia Sunrooms and Windows does not offer a senior discount.
No, Sandia Sunrooms and Windows does not offer emergency services.
No, Sandia Sunrooms and Windows does not offer warranties.