Founded 1963 • With Angi since July 2006
Service Provider ResponseThank you for your kind words and for the opportunity to provide this work for your home. We look forward to serving you again soon. The RMS Team
Service Provider ResponseHi [Member Name Removed], Wow! How do you address a review such as yours? A short, brief overview of the project might be in order to set the stage. You selected remnant pieces of granite to be used for your two vanity tops. We agreed upon a price and set a time for us to come measure. We arrived at your house on the day and at the time that we agreed upon. We measured the tops and called to schedule the installation for 6 working days later as promised. We coordinated the other contractor to come in and remove your sinks, because we told you we would. For the record, we are not licensed plumbers and therefore do not carry liability insurance to cover that type of work. Our guys arrived on the exact day and at the exact time that we told you we would be there. The sinks were self rimming sinks and our salesman told you that we would set the sinks. What we were NOT told was that the sinks were the same ones that were used in the old countertops and that there was 20 year old caulking stuck to the outside perimeter of the sinks. Our installers normally set under mount sinks because they become an inherent part of the counter top and are very difficult to install correctly after the counters are in place. Your type of sink, a self rimming sink, simply sits in the hole that is cut out in the stone and is normally installed by the plumber. The idea of setting the sinks in the hole was NOT the issue. The issue was that your husband insisted that RMS not only install the sinks but that we needed to clean the sinks of the 20 year old caulking and were threatened by your husband with the liability of chipping the sinks if we did so while removing the caulking. He also insisted that my guys hook up the plumbing to the sinks and then tried to talk them into putting the mirrors on the wall! And for the record, after your husband called and though he was incredibly rude to my daughter on the phone, we instructed our installers to stay and clean your old sinks and set them into the counter tops. We are in the business of fabricating and installing counter tops and have a stellar reputation for doing so in the New Mexico marketplace. We are not in the plumbing, mirror/glass or remodeling business. I'm sorry that you feel the need to disparage our company with this post and to criticize our installers for looking out for the best interest of their company. I trust that the quality of the stonework....the fit and finish of what you actually paid for is acceptable, as you make no mention of exactly what it was that was contracted for us to do. As a side note to whomever reviews these posts from Angies List, I would respectfully request that this post be removed from our page as it is a baseless and does not convey any constructive insights for our future customers. Thank you, Scott C. Lardner, President
Service Provider ResponseDear [removed member name], Thank you for taking the time to provide us with feedback on your new kitchen. Our goal on every project is to provide the very highest quality stone work available in New Mexico and, though not every job goes according to plan (as evidenced by the cracked sink on your project), when all is said and done, the final product needs to be of the highest standards. I'll pass along your comments to both Karen and our entire production team. We look forward to taking care of your neighbors and very much appreciate the referral. If we can be of further service please give us a call. Thanks again, Scott Lardner, President
Service Provider ResponseHi [removed member name] - thank you for taking the time to give us this positive feedback. We very much appreciate the opportunity to provide your stone work and I'll certainly pass along your kind words to both Karen and the entire crew. We'll look forward to hearing from you on the next project! Thanks again, Scott C. Lardner President
Rocky Mountain Stone Co., Inc. is currently rated 4.8 overall out of 5.
Rocky Mountain Stone Co., Inc. is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Rocky Mountain Stone Co., Inc. accepts the following forms of payment: Visa, MasterCard, American Express, Check
Yes, Rocky Mountain Stone Co., Inc. offers free project estimates.
Yes, Rocky Mountain Stone Co., Inc. offers eco-friendly accreditations.
Yes, Rocky Mountain Stone Co., Inc. offers warranties.
Rocky Mountain Stone Co., Inc. offers the following services: CUSTOM COUNTERTOPS AND LANDSCAPE MATERIALS. SALES AND FABRICATION OF NATURAL STONE PRODUCTS, INCLUDING MARBLE, GRANITE, SLATE, TRAVERTINE, SOAPSTONE AND SANDSTONE, FULL LINE OF BUILDING STONE, NATURAL THIN VENEER, LANDSCAPE MATERIALS, FLAGSTONE, GRAVEL AND BOULDERS.
LANDSCAPE DESIGN OR INSTALLATION.
2022 Super Service Award
Family owned and operated for 20 years in the Albuquerque area. Great afordeble work and professionalism. We are licensed insured and bonded for any residential and commercial needs. Let us assist you with any construction needs and assist you in creating, fixing or just renewing any construction based project in your home or business. Dont forget to ask for the 5% Angieslist discount for new clients thanks!
We are the premiere home improvement company, with service and products that will keep you happy for years to come. Our customers receive unmatched warranties and exclusive products. We offer exclusive roofing, siding and window systems that are manufactured in America and installed by factory-trained installers, delivering the best possible result every time. DaBella Baths is our exclusive bath division, specializing in tub and shower conversions, bathtub replacement, walk-in showers and walk-in tubs. If you want to work with a contractor who is passionate about service, committed to quality and determined to delight you, then DaBella is for you! We're ready to turn your dreams into a beautiful reality.
LIC # 33557 Full service landscape company with more than 28 years in business. Horticulturist/owner. Over the past 30 years I have learned a lot. At New Mexico State University I was educated in Horticulture and Landscape Design. Under the Horticultural program we learned about Agronomy ( soils) , Entomology( insects) , Biology, Chemistry , Pathology ( diseases). Everthing that was needed to be a Professional. Sure I have my education but I've learned so much from my hands on experience. Many years ago when I started Summersweet Landscapes. Other landscapers would ask me. "Do you need a degree to do landscaping"? I answered " no you don't , but I do". I started Landscape Design when I was in high school. I was trained by a Horticulturist also from N.M.S.U. He taught us that the Horticultural field was a professional one. And that the industry should be respected as one. Professional. He had all students join Future Farmers of America. It was mandatory , inorder; to be enrolled in his class. We went through competition in design. In my last two years of high school competition I was on both District and State Landscape Design Championship team. I graduated with both high school diploma and two year vocational technical certificate in Horticulture. After high school I attended N.M.S.U. where I got my Bachelor in Science Degree in Agriculture. Thank you Eric and Carmela.