Razor Sharp Lawn and Landscape Maintenanc
About us
We proudly serve our community by providing our customers with a worry-free and well maintained lawn and landscape all year long. Relying on our service will enable you to focus on more productive tasks and give you peace each time you arrive and depart from your home. You deserve it! Seasonal customers are billed when service is rendered. Annual customers are billed on a monthly cycle with convenient payment options (eCheck, debit, and credit).
Business highlights
Services we offer
Commercial and Residential: Weekly mowing, and annual property maintenance. The annual program allows us to worry about your yard so you don't have to., lawn fertilizer program, power rake and aeration, seasonal clean up/pruning, snow removal/salting
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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Note: I just had consults with landscape designers as we have to relocate our leech drain fields. All of them have asked for Razor Sharp's contact information, and all of them were very impressed with appearance of our yard.
I was given a quote, given a time, and talked about what was expected from each party (dates, access, special requests, parameters of work). Unfortunately, in speaking with Ramon it seemed very manageable. However, Ramon's wife, Kristina, believes she is an attorney first and business woman second. Razor sharp has contrived a contract that is contradictory and one-sided (rescheduling fees, watering requirements, gas surcharges, pets and access penalties, lawn appearance specifications, no place for Razor sharp to sign in agreement, etc). Despite the contract's clear short-comings, I did sign and leave for Ramon to pick up. However, shortly after receiving this contract, I only saw Ramon and his workers one additional time from that initial conversation.
I was told that my time slot would be on a specific day and during a one hour window of arrival time (as their contract says your time is like a and quot;hotel reservationand quot; it is unique to youand quot;). There is a caveat: that unique time does not really apply at all times, it only applies when it is convenient to them. Not only did they not show up when they said they would, I could not tell that they had been at my home (though I was charged). Without letting me know, they had changed my clearly discussed and agreed upon and quot;unique timeand quot; from a one-hour window to a five-hour window. They did not answer their phones and/or return my message until it was discovered they did not have a signed copy of the contract.
I was still willing to do business with them in and quot;working out the kinks.and quot; And thought that I had a nice discussion with Kristina. However, when I dared to question Kristina in an confirmation email--that she requested--on the contradictory provisions of the contract, and the fact that they were not showing up when they said they would, Kristina basically told me--in a series of emails--to take my business elsewhere. Again, the only two things I questioned were why the show-up time was changed to the same day but random time, and why when I had paid and had signed the contract they were threatening to and quot;lose my spot on the scheduleand quot; if I did not immediately scan and send them a signed copy of the contract. I tried to fax them a copy, but their fax line was not working (nor do their phones at times) and she insisted without reason that the contract needed it scanned. That was an impossibility for me at the time. While trying to negotiate getting the contract to her in a timely manner, she sent me an email that lectured me on how they could not waste and quot;man hoursand quot; by not being efficient with their time and that I just had to understand that the and quot;unique timeand quot; did not always apply (during an earlier conversation she likened it to waiting for the cable-man). The email went on so that I stopped reading it mid-way. Especially when I got to the part where she intimated that I was high maintenance and I needed to take my business elsewhere.
In a nutshell: if you want a company that treats you like they are doing you a favor--rather than one that appreciates having costumers--this is the company for you to employ. Keep in mind, they are more expensive than others and you cannot confirm the time they will arrive at your home.
Licensing
State Contractor License Requirements
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