We owned a model home in High Desert which needed major remodeling - a room addition, porch, living room fireplace etc. Problem was we were in Chicago for the 3 months prior to our move in! So we needed a company whom we could TRUST to DO THE JOB RIGHT while we were 1800 miles away!!! Joe Quintana and his team did a fabulous job for us, despite the fact that we never met him until the job was finished and we were back in New Mexico. To give an idea of the scope of the job, it included: • Demolition of the back of the house • Adding a 12 x 10' Library with built in bookcases and separate HVAC, recessed lighting etc. • Adding a gas fireplace and mantle to an 18' high wall • Creating a "Margarita Deck" with circular stair way on top of the Library • Demolished, then redesigned and installed a new patio with banco seating and a large kiva fireplace in the back yard. The look of the existing house and Joe's work is seamless. Eight years after completion, we are still thrilled with the job that Quintana Custom Builders did for us. Joe and Pam are wonderful people and WE RECOMMEND THEM WITHOUT HESITATION.\ Mary & Bill, High Desert, Albuquerque
Description of Work: Major remodel of existing home including demolition and reconstruction. Also design help.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65,000
Dale B.
09/2010
1.0
remodeling
+ -1 more
We found the walls are not straight and they are not flat. They installed plumbing in the wrong places and we had to have it taken out and moved. The concrete was not level, there are low spots. They installed walls in the wrong places and they had to be moved. They installed a sliding door and pocket door in the wrong places. It was one problem after another with them. We worked them for about 6 months and there were constant problems. He was a really nice guy and we liked him a lot in the beginning but everything eventually went south. He came recommended to us by someone we know and respect and are shocked at how our project turned out.
Description of Work: They put on an addition for us.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$85,000
Response from QUINTANA CUSTOM BUILDERS LLC
Quintana Custom Builders has a long history of doing quality work and MANY references from customers who were 100% satisfied with the work provided - everything from kitchen & bath remodels to custom homes.The project for Member did have some snags due to mis-communication however, the description he provided is inaccurate and most of what he claims is false & slanderous. The end result of this project was a nice addition - he was given monetary compensation for what he felt was a delay in the projcet (although he took a vacation right in the middle of the whole thing and refused to let us work during that time) & seemed satisfied when we were finished. It's unfortunate that we didn't even know that he'd made these ridiculous accusations until recently- in fact it's a customer who we're planning on doing a major remodel for who informed us of this. Thankfully they chose to meet with us in person rather than making a quick decision based on something written by someone who is obviously a mean spirited individual. If you're considering our company for any type of project, please contact us & we'd be happy to provide you with a reference list. Our reputation is very important to us - Sincerely, Joe & Pam Quintana Quintana Custom Builders.llc
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Service Categories
General Remodeling,
Sunrooms and Patio Enclosures,
Homebuilders
FAQ
QUINTANA CUSTOM BUILDERS LLC is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
QUINTANA CUSTOM BUILDERS LLC accepts the following forms of payment: Check